It's scalable.

The solution is scalable. We have not needed much scaling because our team has remained the same size. 

The solution is more flexible than scalable.

We have scaled from our initial deployment of 40 users and 22 applications being monitored by two different monitoring products to having SolarWinds, AppDynamics, Nagios, select servers, Splunk, along with Oracle OAM and IBM's Sterling Gateway, and a couple other systems that are generating alerts into VictorOps. We've scaled the amount of systems that are pushing alerts into VictorOps and have scaled all the way out to almost a hundred users.

As it's a web-based application, and not managed by us, we have not scaled it ourselves.

I have not encountered any scalability issues, because, really, that's on their side not ours, but we need to scale as users add answers, all I have to do is just add users; they just bill me appropriately. It's done. They've made it entirely too easy.

We have separate call centers; we kept 41 on our side and I believe there's a little over 100 on the corporate IT side of the organization. So I would say about 150 users total.

Not at all.

It's been able to scale for our needs.

The solution is scalable.

We have approximately 300 developers using this solution. We have no plans to increase usage because it is working very well at the moment.