Axios Systems, founded in 1988, is a provider of the Service Desk, IT Service Management and IT Asset Management software. Its customers include Lego, Federal Express, Mohawk, The Scottish Government, Magellan Health Services, Synergy Health, Gulf News, Home Properties, Dubai Petroleum, Qatar Petroleum, Corrs Chambers Westgarth and others. Axios Systems is a multinational firm with offices and operations in North America, Europe, Asia-pacific and the Middle East. Their corporate headquarters are in Edinburgh, United Kingdom, with North American headquarters located outside of Washington DC in Herndon, Virginia.
ServiceNow is a platform-as-a-service provider of enterprise Service Management software. It was founded in 2003 by Fred Luddy, the previous CTO of Peregrine Systems and Remedy Corporation. ServiceNow specializes in delivering ITSM applications and thus competes with BMC, Computer Associates, IBM, and Hewlett-Packard. It also provides a platform for forms-based workflow application development and thus competes with SaaS/PaaS providers such as Salesforce.com's Force.com offering. Slootman has specifically indicated this as a key corporate strategy in press interviews and keynotes at the ServiceNow user conferences called Knowledge.