Compare Barracuda Networks vs Forcepoint

Barracuda Networks Based on 26 reviews.	Forcepoint Based on 13 reviews.
Overview
Barracuda Networks, Inc. is a company providing security, networking and storage products based on network appliances and cloud services. The company's security products include products for protection against email, web surfing, web hackers and instant messaging threats such as spam, spyware, trojans, and viruses. The company's networking and storage products include web filtering, load balancing, application delivery controllers, message archiving, NG firewalls, backup services and data protection.	Information Not Available
Sample Customers
Barracuda Spam and Virus Firewall: Evolution Recruitment Solutions, Evans Delivery Company, Osoyoos Credit Union, Synovis Life Technologies, Camden County Technical Schools, DEK, Evans Delivery Company, Colgate Rochester Crozer, Hemmera, South Carolina Heart Center, Ferma Corporation, Major League Baseball (MLB), Healy Brothers Automotive Group Barracuda Web Filter: Citizen Farmers Finance, Osoyoos Credit Union, Supreme Services, Camden County Technical Schools, Frederick County Schools, Pine Belt Mental Healthcare, Paulsboro Public Schools, Dysart Unified School District, St. Michael's Grammar School, Southfield Schools District, Total Threat Protection - Wade Ford, Alain Pinel Realtors, Southfield Public Schools, Major League Baseball (MLB) Barracuda CloudGen Firewall: ARZ, Bauer, CBCX Technologies, Diamant-groep, Eissmann Group Automotive, European Youth Olympics, Exalo Drilling, FineLine Technologies, Geocell, Grimaldi, Infront Sports & Media, Odlo, Schenker Deutschland AG, Tilak, Verbandsgeneinde Zell, Conservas El Cidacos S.A., Institute for Emergency Medicine and Medicine Management, Erwin Muller GmbH, Info-Tech: NGF is Champion, Schoellerbank, IZB Informatik-Zentrum, RHI AG, Berglandmilch, Antenne Bayern, Sanochemia	Forcepoint Email Security: Alphawest, Amadori, AudioNova, Betsson, Confartigianato Vicenza, Davies Turner, iGATE, Lake Michigan Credit Union, Landa Digital Printing, Northern California Bank, Scavolini, Toyota Forcepoint Web Security: Adventist Health, Alphawest, Amadori, Anoka County, Compartamos Banco, Davies Turner, EverBank, iGATE, Karlstad Municipality, Lake Michigan Credit Union, Scavolini, Smurfit Kappa, Toyota Forcepoint Next Generation Firewall: California Department of Corrections and Rehabilitation (CDCR)
Popular Solutions
Barracuda CloudGen Firewall 7 reviews Barracuda Backup 3 reviews Barracuda Web Application Firewall 3 reviews	Forcepoint Web Security 10 reviews
Top Comparisons
Fortinet FortiGate vs. Barracuda CloudGen Firewall Compared 26% of the time. Fortinet FortiMail vs. Barracuda Spam and Virus Firewall Compared 27% of the time. Forcepoint Web Security vs. Barracuda Web Filter Compared 47% of the time.	Cisco Email Security vs. Forcepoint Web Security Compared 26% of the time. Proofpoint Email Protection vs. Forcepoint Email Security Compared 33% of the time. Palo Alto URL Filtering PAN-DB vs. Forcepoint Next Generation Firewall Compared 15% of the time.
Top Industries
Financial Services Firm 11% Comms Service Provider 11% Transportation Company 8% Healthcare Company 7%	Financial Services Firm 25% Transportation Company 14% Comms Service Provider 10% Energy/Utilities Company 7%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Syed Ubaid Ali Jafri
Head of Cyber Security at KPMG Pakistan
What is most valuable?: The Anomaly-based spam detection is a very good feature of Barracuda Spam & Virus...
Read full review of Barracuda Spam and Virus Firewall »
Mohamed Othman
Network & Security Engineer at a tech services company
What is our primary use case?: I have two primary use cases, one for a bank and the other one for an operator. I...
Read full review of Barracuda Web Application Firewall »
Israel Caravantes
COO at i-Track Systems Development, S.A. de C.V.
What is our primary use case?: We implement it for customers. We have some customers in Mexico who need that kind...
Read full review of Barracuda CloudGen Firewall »
BrianRogalski
Solutions Engineer at a tech services company
What is our primary use case?: We're using it for web filtering and blocking of sites that we don't want to allow...
Read full review of Barracuda Web Filter »
Anonymous User
Systems Engineer at a university
What is most valuable?: The superior support from Barracuda in setting up, using, and helping with issues for the...
Read full review of Barracuda Backup »

Review 1 of 5

Anonymous User
User at a financial services firm
What is most valuable?: Forcepoint Web Security is a complete web security solution, not just a web filter, like...
Read full review of Forcepoint Web Security »

Review 1 of 1

Customer Service

Richard Snel
Automation Specialist at a tech services company
Support is really great as we are a a diamond partner.
Read full review of Barracuda CloudGen Firewall »
Matthew McEnroe
Pre-Sales Consultant at Tarsus Cloud On Demand
Customer Service: With the level of customer service from Barracuda I would rate them an 8/10. We find them polite...
Read full review of Barracuda Web Filter »
Dragoslav Vasiljevic
System & Network Engineer at a financial services firm
On a scale from one to 10, my rating is an eight. Level 1 and 2 of their support are good, but if you want serious...
Read full review of Barracuda CloudGen Firewall »
Taradutt Pant
Founder at let's-ConnectIndia
I would say technical support is lacking. They don't have strong technical support; their abilities are not so good....
Read full review of Barracuda CloudGen Firewall »
Matthew McEnroe
Pre-Sales Consultant at Tarsus Cloud On Demand
Customer Service: With the level of customer service from Barracuda I would rate them an 8/10. We find them polite...
Read full review of Barracuda Load Balancer »
Tim Lillis
Sr. System Engineer at a non-tech company
Excellent. For every ticket we open, the response is very quick.
Read full review of Barracuda Backup »
Luciano Morales
IT Infrastucture - Cloud Admin at Primary S.A.
Customer Service: Nil, here in Argentina, the distributor was limited to providing the price of the product. We had...
Read full review of Barracuda CloudGen Firewall »
Syed Ubaid Ali Jafri
Head of Cyber Security at KPMG Pakistan
Best.
Read full review of Barracuda Spam and Virus Firewall »
NetworkAdmin77
Network Administrator at a software R&D company
I would rate the technical support nine out of 10.
Read full review of Barracuda CloudGen Firewall »
Anonymous User
Operations Manager at a tech services company
I did not have any direct experience with technical support.
Read full review of Barracuda Backup »
Anonymous User
Director of IT at Superfeet Worldwide Inc.
The technical support is good.
Read full review of Barracuda CloudGen Firewall »
MaheshMashalkar
Account Manager
Awareness about the product is limited to the OEM technical team, though the product is fantastic.
Read full review of Barracuda CloudGen Firewall »
Anonymous User
Director of Systems Infrastructure at a tech vendor
Their technical support is great.
Read full review of Barracuda Web Application Firewall »
Mohamed Othman
Network & Security Engineer at a tech services company
Best support I have ever seen. I have experience with several products and their support. Barracuda support is very...
Read full review of Barracuda Web Application Firewall »
Anonymous User
Systems Engineer at a university
Better than a 10 out of 10. Their support is absolutely the best in the business.
Read full review of Barracuda Backup »
BrianRogalski
Solutions Engineer at a tech services company
We were in touch with tech support in our attempts to move Barracuda to our new platform, unsuccessfully. I would...
Read full review of Barracuda Web Filter »
Anonymous User
IT Consultant - Network Admin at a financial services firm
Customer Service: 9/10. Technical Support: 9/10.
Read full review of Barracuda CloudGen Firewall »
IT432a5D
IT Security Administrator at a tech services company
Technical support is very good.
Read full review of Barracuda Web Application Firewall »
Anonymous User
Sr ICT Consultant at ditp
Customer Service: I’ve been in IT for nearly 40 years, and I’ve had my share of dealings with “service/support...
Read full review of Barracuda CloudGen Firewall »
Israel Caravantes
COO at i-Track Systems Development, S.A. de C.V.
When we buy the device for the customer, we buy the Enhanced Support, the extended support contract, 24/7 support....
Read full review of Barracuda CloudGen Firewall »
SecurityEng850
Security Engineer at a tech services company
Customer Service: 5/10. Technical Support: 7/10.
Read full review of Barracuda CloudGen Firewall »

Review 1 of 21

Krishnaraj Raveendran Nair
IT Security Consultant at a integrator
Customer Service: 2 out of 10 Technical Support: 6 out of 10
Read full review of Forcepoint Web Security »
Jay Stelmach
Adjunct Professor at a university
Customer Service: Great. They made sure that we were choosing the right version and helped us understand the...
Read full review of Forcepoint Web Security »
Johnny Mc Fadden
IT Administrator Professional at a insurance company
Customer Service: They are okay. We haven't needed to deal with them too much. Technical Support: Depends on what...
Read full review of Forcepoint Web Security »
Nadav Aharon-Nov
Co-Founder, CTO at a tech services company
Support by vendor is low-medium. You need to rely on yourself or your integrator.
Read full review of Forcepoint Web Security »
Kurt Anderson
Lead Systems Security Administrator at a healthcare company
Customer Service: Excellent! We always find ourselves paired with knowledgeable technicians who resolve most of our...
Read full review of Forcepoint Web Security »
Anonymous User
User at a financial services firm
Customer Service: Customer service is at an extremely high level. Technical Support: The technical support has...
Read full review of Forcepoint Web Security »
cchimbeschi
Senior ICT Security Officer at a financial services firm
Customer Service: Good, because we have a MCS (mission critical support) level. Technical Support: Good, especially...
Read full review of Forcepoint Web Security »
Anonymous User
Desktop and Application Security Manager
Customer Service: There is room for improvement. Technical Support: Their lead technical engineers are excellent.
Read full review of Forcepoint Web Security »

Review 1 of 8

Technical Support

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