Compare Dell Technologies vs tools4ever

Dell Technologies

Based on 1398 reviews.

tools4ever

Based on 8 reviews.

Sample Customers

Tools4ever ERAM

i HUB, Tronox, Valley View, Inspira, Marywood University

Popular Solutions

Dell Unity XT

28 reviews

Dell PowerEdge Rack Servers

105 reviews

VxRail

22 reviews

Tools4ever HelloID

0 reviews

Tools4ever Password Management

0 reviews

Tools4ever IAM

0 reviews

Top Industries

Educational Organization

15%

Computer Software Company

13%

Comms Service Provider

Financial Services Firm

Computer Software Company

14%

Comms Service Provider

12%

Educational Organization

10%

Government

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Sanjeevan Sivapaleswararajah
Manager, Network Ict at a energy/utilities company
In our current production environment, we are using Data Domain for both primary and NDR, and we are planning to...
Read full review of DD Boost »
SamuelOguta
Head IT Infrastructure & Operations at a financial services firm
Our virtualized environment runs on Dell VxBlock System, and we use it to provision all other applications on the fly...
Read full review of Dell VxBlock System »
SunilKumar
Manager at Securetech
Based on customer needs we sell different solutions as consultants. It is deployed as a data center solution to...
Read full review of ScaleIO [EOL] »
Muhammad Sakil Mian
Deputy Manager (ICT) at Dhaka Power Distribution Company
We are are a power agency and we have some in-house built software like HR and accounting, store management. We're...
Read full review of Dell CX4 series [EOL] »
Anonymous User
AGT Infrastructure Operations at a financial services firm
SRDF is used our disaster recovery service by using replication from our production site to our DR site. We have two...
Read full review of Dell SRDF (Symmetrix Remote Data Facility ) [EOL] »

Review 1 of 5

Anonymous User
Works
We use HelloID for ourselves and our customers. It helps us manage all access to our applications. In our situation,...
Read full review of Tools4ever HelloID »
Anonymous User
Chief Technology Officer at a tech services company

Read full review of Tools4ever IAM »
Anonymous User
Senior Systems Administrator at a pharma/biotech company

Read full review of Tools4ever Password Management »

Review 1 of 3

Customer Service

Mohsin-Raza
Manager Data Center & Services at a financial services firm
We do not have any experience with customer service and support because we have not faced any issues with the solution.
Read full review of Dell CloudIQ »
OssamaHelmy
Telecommunication Department Head at Khalda Petroleum Company
We haven’t had to contact technical support in the last two years except for registration.
Read full review of PowerEdge C »
Ahmed Azzouz
DELLEMC-VMWARE Solution Architect at SEE "Systems Engineering of Egypt"
Technical support is more than perfect. We are quite pleased with the level of support on offer.
Read full review of Dell PowerStore »
GaurangPatel
Technical Director at Allot Group
The technical support is reasonable but I feel that the turnaround time is very high and can be improved.
Read full review of Dell SC Series »
Babawale Awojinrin
IT Operations Manager at Healthplus limited
The last company I worked in are Dell partners, so I seek help from them.
Read full review of Dell PowerProtect DP (IDPA) »
Zaid Qishta
Pre-sales Consultant Engineer at a tech services company
Technical support is pretty good.
Read full review of Dell vSAN Ready Nodes »
Anonymous User
G. Manager- Technical Services
I have been in contact with technical support and the experience was good.
Read full review of Dell XtremIO »
Anonymous User
Solutions Architect at a tech services company
Technical support was announced a few months ago and we are still on the learning curve.
Read full review of Dell Avamar »
Matthias Reuter
Team leader operations connectivity at a tech consulting company
My experience with PowerEdge technical support has been nothing short of exceptional. I'm thoroughly impressed by the...
Read full review of Dell PowerEdge Rack Servers »
Ben Kuo
Sales Manager at Yottatech
Technical Support is very good.
Read full review of Dell PowerStore »
Darrell Breeden
Senior Developer at a tech services company
Technical support was the worst possible. Regardless of the fact that we paid for a four-hour turnaround, we were...
Read full review of Dell XtremIO »
Reviewer7839213
Scientist/Engineer 'F'
The technical support is the best.
Read full review of Dell PowerEdge Rack Servers »
Anonymous User
Engineer at a tech services company
When I deployed the Replication Manager and detected issues, I found that the technical support was not really...
Read full review of Dell AppSync »
Anonymous User
IT Analyst at a wellness & fitness company
The technical support for this solution is pretty good. They have provided us support when needed.
Read full review of Dell PowerFlex »
Anonymous User
Infrastructure Business Lead
We are happy with Dell's technical support, which is one of the reasons why we stuck with Dell when the SC Series was...
Read full review of Dell SC Series »
Anonymous User
Deputy Head of IT Service at a government
I would give technical support a rating of 3/10.
Read full review of Vblock [EOL] »
Christopher Rizopoulos
Office Systems Analyst at Suffolk County Government
The solution’s technical support is good.
Read full review of Dell PowerConnect Switches »
DeclanMcCann
Cloud Consultant at Telefónica Tech UK&I
I rate Dell support six out of 10. It varies. Sometimes it's good. Sometimes it's bad. The response time could be...
Read full review of Dell PowerEdge FX »
Robert Lopez-Portillo
Director of Enterprise Infrastructure at a financial services firm
We have really good support for our data center and compute.
Read full review of Dell PowerMax NVMe »
Jean Gabriel Dick
IT Infrastructure at a healthcare company
We haven't had to use tech support customer service. We've had a couple of little things come up, but for the most...
Read full review of Dell PowerMax NVMe »
Anonymous User
Engineer at a tech services company
7/10
Read full review of Dell NetWorker »
Anonymous User
Senior System Engineer at a healthcare company
We haven't had to call technical support. It has been a pretty solid product.
Read full review of Dell Unity XT »
Micheal Laggis
Senior Solutions Engineer at a computer software company
Copilot support is next to none. I've dealt with a lot of support before. With Copilot, you're usually on the phone...
Read full review of Dell SC Series »
Paul Croteau
Senior Solution Architect at Rackspace
Our relationship with Dell EMC is fantastic. We have very smart storage engineers, and they in turn work with Dell...
Read full review of Dell PowerMax NVMe »
Can-Bolat
Solution architect at GlassHouse
From my perspective as a vendor, the technical support has been fine.
Read full review of Dell PowerProtect Data Manager »
Anonymous User
Data Center Team Lead at a comms service provider
I do not have any direct contact with technical support because I am not doing the product delivery. If the...
Read full review of VxRail »
Ravindran Seeni
Head of IT at a computer software company
The technical support is very helpful and answers questions whenever we have issues with the product.
Read full review of VxRail »
Anonymous User
Analytics and Sustainment Engineer at a aerospace/defense firm
We have Dell EMC engineers helping us out and doing some over the shoulder training. They are working with our...
Read full review of Dell Unity XT »
Jorg Lorbeer
IT Administrator at a construction company
Dell EMC's first-level technical support is very fast and they communicate well. Sometimes they explain things so I...
Read full review of Dell PowerStore »
Geno Genov
Technical Director at Paraflow Communications Ltd.
The business model of the company is to use indirect methods for technical support. We are satisfied with the support.
Read full review of Dell XC Appliance [EOL] »

Review 1 of 30

Anonymous User
Regional Head IM Security NAM at a consultancy
Customer Service: Very good. Technical Support: Excellent.
Read full review of Tools4ever Password Management »
Anonymous User
Chief Technology Officer at a tech services company
Customer Service: Customer service from Tools4ever has always been great. They don't necessarily have a "Customer...
Read full review of Tools4ever IAM »
Anonymous User
Works
Technical support is fast and reliable when we need them, but we stopped needing them after the first few weeks.
Read full review of Tools4ever HelloID »
Anonymous User
Works
Our consultant answers our questions almost immediately.
Read full review of Tools4ever HelloID »
Anonymous User
Works at a tech services company
You can always reach out to their supportdesk. The level of expertise is very high as well.
Read full review of Tools4ever HelloID »
Anonymous User
Senior Systems Administrator at a pharma/biotech company
Customer Service: Customer service at Tools4Ever is excellent. They are quick to respond to voice-mail or e-mail....
Read full review of Tools4ever Password Management »
Anonymous User
Network Specialist V at a government
Customer Service: Good customer service. Technical Support: I received good tech support when we needed to migrate...
Read full review of Tools4ever Password Management »

Review 1 of 7

Technical Support

No Data Available

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