Compare Fortinet vs NNT | IT Central Station

Fortinet Based on 255 reviews.	NNT Based on 1 review.
Top Comparisons
NNT Log Tracker Enterprise vs. Fortinet FortiSIEM (AccelOps) Compared 0% of the time. NNT Log Tracker Enterprise vs. Fortinet FortiAnalyzer Compared 1% of the time.	Fortinet FortiAnalyzer vs. NNT Log Tracker Enterprise Compared 8% of the time.
Overview
Fortinet, Inc. is an American multinational corporation founded in 2000 by brothers Ken and Michael Xie. The company sells high performance network security products and services including their flagship integrated network security solution, the FortiGate firewall. Fortinet distributes its systems and subscription-based services using the channel partner sales method via more than 20,000 partners worldwide.	Information Not Available
Sample Customers
Fortinet FortiSIEM (AccelOps): FortiSIEM has hundreds of customers worldwide in markets including managed services, technology, financial services, healthcare, and government. Customers include Aruba Networks, Compushare, Port of San Diego, Cleveland Indians, Infoblox, Healthways, and Referentia. Fortinet FortiAnalyzer: General Directorate of Information Technology	NNT Log Tracker Enterprise: Wonga, WHSmith
Popular Solutions
Fortinet FortiGate 59 reviews Fortinet FortiOS 15 reviews Fortinet FortiWeb 13 reviews
Top Industries
Software R&D Company 24% Comms Service Provider 14% Media Company 7% Cloud Provider 5%	No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Andrew S. Baker (ASB)
Cybersecurity & IT Professional (VirtualCIO) at a tech services company
What is our primary use case?
I have deployed several of the following models for customers: 200D, 60E, 60D. This…
Read full review of Fortinet FortiGate »
Anonymous User
IT and Operations Manager at a financial services firm
What is our primary use case?
The primary use case is that we are using it as a network access control (NAC),…
Read full review of FortiNAC »
HichemRouag
Engineer at daira seggana
What is most valuable?
The most valuable feature of this solution is application control.
What needs improvement?
…
Read full review of FortiPortal »
Jason Wetzel
Manager-Information Services at a maritime company
What is our primary use case?
We're trying to get around some restrictions that some ISPs have put in place. For us,…
Read full review of Fortinet FortiDB »
Muhammad-Ali
IT Network Engineer at Rahat Computer Services
What is our primary use case?
Our primary use case of this solution is for security purposes.
What is most
…
Read full review of FortiDDoS »

Review 1 of 5

No Data Available

Customer Service

Paula Wong
CEO at a tech services company
I would rate their technical support as a nine out of 10.
Read full review of Fortinet FortiWeb »
Ariz Ali
Network Engineer at a healthcare company
Good.
Read full review of Fortinet FortiAnalyzer »
JoelSadomba
IT Engineer at BAZ
So far so good, I have no issues with customer support, when I have request they are resolved timeously.
Read full review of Fortinet FortiDB »
SoheylNorozi
IT Consultant at a tech services company
I don't often have to contact support. When I do I usually just get help from the online community. I really don't...
Read full review of Fortinet FortiOS »
Khaled Barakat
Technical Consultant at ezz elarab
The customer service is very nice because they answered my questions when I asked them about the program before...
Read full review of Fortinet FortiOS »
Ahmed Konsowa
Senior Pre-Sales Engineer (Commercial Sector) at SEE "Systems Engineering of Egypt"
We have good technical support from the vendor.
Read full review of Fortinet FortiGate »
Chukwunenye Ekwe Jnr.
Solutions Presales/Projects Specialist at a tech services company
I don't think that we have had any issues with technical support for this solution.
Read full review of Fortinet FortiOS »
KevinTafuro
IT Manager at Cloudjet
The technical support is great, good solutions and an excellent proactivity.
Read full review of Fortinet FortiOS »
Andrew S. Baker (ASB)
Cybersecurity & IT Professional (VirtualCIO) at a tech services company
Customer support is okay. They are fairly responsive for level three and higher (one and two) issues, but if your...
Read full review of Fortinet FortiGate »
Alberto E. Luna Rodriguez
Network Security Coordinator at a energy/utilities company
Customer Service: Customer service in Fortinet is OK. Lately they've been making efforts in this area. They actually...
Read full review of Fortinet FortiGate »
Anonymous User
Associate Director, Network Services at a university
It's too early to comment on technical support. I don't have any complaints, and neither do my guys, so that's a good...
Read full review of Fortinet FortiSIEM (AccelOps) »
Anonymous User
Information Security Analyst at a tech vendor
Technical support is pretty good. We had to call FortiGate support once, and they really helped us. In one of the...
Read full review of Fortinet FortiGate »
Anonymous User
IT Security and Compliance Officer at a energy/utilities company
Customer Service: It's high. Technical Support: Medium to high, some of the problems is just in the maturity of the...
Read full review of Fortinet FortiSIEM (AccelOps) »
Wagdy Hafez
Cyber Security Solutions Manager at Summit Technology Solution
We have a good support team to contact at Fortinet if we need them. They are available and reliable.
Read full review of Fortinet FortiMail »
Rick Williams
Network Engineer at a university
Unfortunately, with any product, as detailed as tech products are today, you tend to have use tech support. Even...
Read full review of Fortinet Wireless »
Anonymous User
IP Core & Security Supervisor at a comms service provider
Customer Service: They're good. Technical Support: They're very good.
Read full review of Fortinet FortiGate »
Randy Olds
Infrastructure Operations Manager at a software R&D company
I’ve had lots of different engagements with support over the years and generally I’ve had very good support,...
Read full review of Fortinet FortiSIEM (AccelOps) »
Anonymous User
IT Assistant at a international affairs institute
Customer support for this solution is good. It is at the top. They are responsive when we need support.
Read full review of Fortinet FortiDB »
Wael Benmessaoud
Account Manager at a tech services company
The technical support will reply quickly and everything will be okay. The customer care center of Fortinet is good....
Read full review of FortiGate-VM »
Anonymous User
System Engineer at a tech services company
We haven't had any technical issues, because it was designed as specified in the documentation. I know we have local...
Read full review of Fortinet FortiWeb »
DaleYeh
Principal Mining Consultant at senhwabio
We didn't need Fortinet customer support because FortiGate was already configured.
Read full review of Fortinet FortiGate »
Fabian Strier
Engineer at a financial services firm
The support is good, but they need more experts, because sometimes they take too much time to provide solutions.
Read full review of Fortinet FortiWeb »
Anonymous User
Engenharia de PrÃ©-Vendas
I didn't need to use support for this solution, but usually Fortinet support is good, not great but good.
Read full review of FortiADC »
Anonymous User
Security Expert at a tech services company
Technical support is average; it could improve.
Read full review of Fortinet FortiWeb »
ICTenterprserv67
Manager, ICT Enterprise Services at a government
When you log a call, you don't get instant replies or if there is a bug they take ages to fix it and they ask you to...
Read full review of Fortinet FortiSIEM (AccelOps) »
Anonymous User
Senior Technical Consultant at a integrator
Very good.
Read full review of Fortinet FortiSIEM (AccelOps) »
Anonymous User
Senior Network Engineer at a K-12 educational company or school
The technical support is great. I have not had any issues with it. The support staff knows the product well and...
Read full review of Fortinet Wireless »
Anonymous User
CEO
Poor.
Read full review of Fortinet FortiGate »
Consultant76
Security Engineer at a real estate/law firm
We have been using technical support. Their response and resolution times are good.
Read full review of Fortinet FortiGate »
NetwkMng9
Network and Security Manager at a Consumer Goods
The response is very quick and they can visually resolve our problems in a short period.
Read full review of Fortinet FortiGate »

Review 1 of 30

Michael Maguire
IT Infrastructure Manager at a non-profit
Customer Service: The service we've seen from NNT to date has been extraordinarily good. Technical Support: Technical...
Read full review of NNT Log Tracker Enterprise »

Review 1 of 1

Technical Support

No Data Available

We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

Fortinet vs NNT

What is our primary use case?

What is our primary use case?

What is most valuable?

What needs improvement?

What is our primary use case?

What is our primary use case?

What is most