Compare Fortinet vs NNT | IT Central Station

Fortinet Based on 138 reviews.	NNT Based on 1 review.
Overview
Fortinet, Inc. is an American multinational corporation founded in 2000 by brothers Ken and Michael Xie. The company sells high performance network security products and services including their flagship integrated network security solution, the FortiGate firewall. Fortinet distributes its systems and subscription-based services using the channel partner sales method via more than 20,000 partners worldwide.	Information Not Available
Sample Customers
Fortinet FortiSIEM (AccelOps): FortiSIEM has hundreds of customers worldwide in markets including managed services, technology, financial services, healthcare, and government. Customers include Aruba Networks, Compushare, Port of San Diego, Cleveland Indians, Infoblox, Healthways, and Referentia. Fortinet FortiAnalyzer: General Directorate of Information Technology	NNT Log Tracker Enterprise: Wonga, WHSmith
Popular Solutions
Fortinet FortiGate 38 reviews Fortinet FortiWeb 10 reviews FortiGate-VM 9 reviews	NNT Log Tracker Enterprise 1 reviews
Top Comparisons
Splunk vs. Fortinet FortiSIEM (AccelOps) Compared 28% of the time. Splunk vs. Fortinet FortiAnalyzer Compared 32% of the time.	SolarWinds LEM vs. NNT Log Tracker Enterprise Compared 15% of the time.
Top Industries
Financial Services Firm 13% Comms Service Provider 11% Cloud Provider 7% Manufacturing Company 7%	No Data Available

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

Andrew S. Baker (ASB)
Cybersecurity & IT Professional (VirtualCIO) at a tech services company
What is our primary use case?: I have deployed several of the following models for customers: 200D, 60E, 60D. This...
Read full review of Fortinet FortiGate »
Adriana Ymeri
IT Infrastructure Engineer at a tech company
What is most valuable?: Spam detection from FortiGuard Antispam Service and FortiMail antispam techniques; session...
Read full review of Fortinet FortiMail »
Bob Modee
IT Support
What is our primary use case?: We're using it for anti-virus, and its performance is okay. • How has it helped...
Read full review of FortiClient »
Anonymous User
Practice Manager
What is our primary use case?: Simple to use by specialists and end users, very nice phone and app to use with your...
Read full review of Fortinet FortiVoice »
Rick Williams
Network Engineer at a university
What is our primary use case?: We were looking to upgrade to the latest standard and increase speed. The reason we...
Read full review of Fortinet Wireless »

Review 1 of 5

Michael Maguire
IT Infrastructure Manager at a non-profit
What is most valuable?: This is a very easy-to-use interface with a quick ramp-up time. The amount of information...
Read full review of NNT Log Tracker Enterprise »

Review 1 of 1

Customer Service

Mustafa Demiröz
Viznet BiliÅim Hizmetleri
I am Fortinet expert, but L4 support is working very well.
Read full review of Fortinet FortiWeb »
Ariz Ali
Network Engineer at a healthcare company
Good.
Read full review of Fortinet FortiAnalyzer »
Andrew S. Baker (ASB)
Cybersecurity & IT Professional (VirtualCIO) at a tech services company
Customer support is okay. They are fairly responsive for level three and higher (one and two) issues, but if your...
Read full review of Fortinet FortiGate »
Wander Menezes
Technical Lead at Arcon Labs at a tech services company
It's equal to any technical support. You need to go to level one, level two, level three to reach their engineers. It...
Read full review of Fortinet FortiSIEM (AccelOps) »
Alan Chavira
Director de ingeniería at a tech consulting company
Great support. It's quite good in Mexico.
Read full review of Fortinet FortiGate »
Seyed Hoodad Hashemi Noudehi
Chief of Security Operation Division at a financial services firm
I rate technical support 3/5.
Read full review of Fortinet FortiDB »
Matthew Titcombe
CEO & Sr. Information Security Consultant at a tech services company
Customer Service: Customer service is excellent. Technical Support: Technical support is excellent.
Read full review of Fortinet FortiGate »
George Carr
Senior Network Security Architect at a retailer
Customer Service: The only complaint I have is that they wouldn’t issue a license until they had the check in their...
Read full review of Fortinet FortiSIEM (AccelOps) »
Anonymous User
Director of IT
Customer Service: 9/10, based strictly on the limited experience with one person that I've had. Technical Support:...
Read full review of Fortinet FortiSIEM (AccelOps) »
Rick Williams
Network Engineer at a university
Unfortunately, with any product, as detailed as tech products are today, you tend to have use tech support. Even...
Read full review of Fortinet Wireless »
Wael Benmessaoud
Account Manager at a tech services company
The technical support will reply quickly and everything will be okay. The customer care center of Fortinet is good....
Read full review of FortiGate-VM »
Iz
Assistant Manager (Infrastructure)
Customer Service: An eight and a half out of 10. Technical Support: They are able to identify an issue and resolve it...
Read full review of Fortinet FortiGate »
Anonymous User
Technology Management - Specialist
I would give technical support a rating of a nine out of 10.
Read full review of FortiGate-VM »
Antonio Acevedo Boguer
User
We get good response from the tech guys at Fortinet. Our experience with them is absolutely positive.
Read full review of Fortinet Wireless »
Anonymous User
Technical Advisor at a tech services company
Good. Usually takes one day to get over all the assessment procedures to start to handle the issue.
Read full review of Fortinet FortiWeb »
Anonymous User
CEO
Poor.
Read full review of Fortinet FortiGate »
Anonymous User
Network Security Infrastructure - Tech Specialist
Customer Service: 8/10. Technical Support: 8/10.
Read full review of Fortinet FortiGate »
Anonymous User
Tech Writer
I have not engaged ADC support.
Read full review of FortiADC »
Anonymous User
Senior NetOps Engineer at a tech services company
Customer Service: It's very good, I've never had any problems with customer service. Technical Support: It's very...
Read full review of Fortinet FortiGate »
Anonymous User
IT Admin at a comms service provider
I cannot rate technical support because I have not used it yet.
Read full review of Fortinet FortiWeb »
Anonymous User
Manager, Security Services at a financial services firm
Customer Service: Customer service is mediocre, but the relationship is improving with focused attention on...
Read full review of Fortinet FortiSIEM (AccelOps) »
Reviewer09191991
Senior Manager at a tech services company
I rate it 10 (best). Support has good product knowledge.
Read full review of FortiDDoS »
Nt32w18Enr
Network Engineer
The technical support is very responsive and qualified.
Read full review of Fortinet FortiGate »
Anonymous User
Security Consultant at a tech services company
Eight out of 10.
Read full review of Fortinet FortiWeb »
Anonymous User
Consultor de Seguridad at Grupo CEPRA
The technical support with Fortinet has risen considerably. Now, they respond in three to four hours instead of two...
Read full review of Fortinet FortiAnalyzer »
Bob Modee
IT Support
I haven't used tech support.
Read full review of FortiClient »
Anonymous User
Information Security Leader at a government
Technical support is 7/10. We had a pair of cases without solution; one URL-rewriting related and another one Lync...
Read full review of Fortinet FortiWeb »
Fabian Strier
Engineer at a financial services firm
The support is good, but they need more experts, because sometimes they take too much time to provide solutions.
Read full review of Fortinet FortiWeb »
Anonymous User
IT Security and Compliance Officer at a energy/utilities company
Customer Service: It's high. Technical Support: Medium to high, some of the problems is just in the maturity of the...
Read full review of Fortinet FortiSIEM (AccelOps) »
Anonymous User
Engenharia de PrÃ©-Vendas
I didn't need to use support for this solution, but usually Fortinet support is good, not great but good.
Read full review of FortiADC »

Review 1 of 30

Michael Maguire
IT Infrastructure Manager at a non-profit
Customer Service: The service we've seen from NNT to date has been extraordinarily good. Technical Support: Technical...
Read full review of NNT Log Tracker Enterprise »

Review 1 of 1

Technical Support

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