We just raised a $30M Series A: Read our story

Red Hat vs ServiceNow

Unbiased reviews from our professional community. A complete perspective on vendors based on user input.
Red Hat
Based on 148 reviews.
ServiceNow
Based on 208 reviews.
Latest Research
Overview
Red Hat, Inc. is an American multinational software company providing open-source software products to the enterprise community. Founded in 1993, Red Hat has its corporate headquarters in Raleigh, North Carolina, with satellite offices worldwide. Red Hat has become associated to a large extent with its enterprise operating system Red Hat Enterprise Linux and with the acquisition of open-source enterprise middleware vendor JBoss. Red Hat also offers Red Hat Enterprise Virtualization, an enterprise virtualization product. Red Hat provides storage, operating system platforms, middleware, applications, management products, and support, training, and consulting services.ServiceNow is a platform-as-a-service provider of enterprise Service Management software. It was founded in 2003 by Fred Luddy, the previous CTO of Peregrine Systems and Remedy Corporation. ServiceNow specializes in delivering ITSM applications and thus competes with BMC, Computer Associates, IBM, and Hewlett-Packard. It also provides a platform for forms-based workflow application development and thus competes with SaaS/PaaS providers such as Salesforce.com's Force.com offering. Slootman has specifically indicated this as a key corporate strategy in press interviews and keynotes at the ServiceNow user conferences called Knowledge.
Sample Customers
Red Hat CloudForms: Cox Automotive, Penn State, FICO, G-ABLE, Seneca College, ITandTEL, The Paris Lodron University of Salzburg (PLUS), MyRepublic, Macquarie, The Wellcome Trust Sanger Institute, CBTS, Network Data Solutions (NDS)
ServiceNow IT Operations Management: servicenow, TransAlta, NATS, Symantec
Popular Solutions
Top Industries
Computer Software Company
28%
Comms Service Provider
21%
Financial Services Firm
9%
Government
7%
Computer Software Company
31%
Comms Service Provider
14%
Financial Services Firm
8%
Government
7%
Quotes From Member Reviews
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Most Helpful Reviews
Review 1 of 5
Review 1 of 5
Customer Service
Review 1 of 30
Review 1 of 30
Technical Support
No Data Available
No Data Available
We monitor all reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.