Compare Rocket Software vs Veeam Software

Rocket Software Based on 3 reviews.	Veeam Software Based on 202 reviews.
Top Comparisons
Veeam Backup & Replication vs. Rocket Servergraph Compared 39% of the time.	Rocket Servergraph vs. Veeam Backup & Replication Compared 0% of the time.
Overview
Rocket Software is a privately held software development firm with business and technology partnerships with IBM, EMC, and others. The company has more than 1200 employees, and is headquartered in Waltham, Massachusetts, USA. Rocket Software was founded in Boston in 1990 with a focus on IBM DB2 tools. Rocket's products are in the analytics, data, storage, applications and networks areas, and run on platforms including mainframe, Linuxvirtualized systems.	Information Not Available
Sample Customers
	Veeam Backup & Replication: Vodafone, American Standard Brands, Welch’s, University of Florida, Tata Global Beverages Limited, National Bank of Abu Dhabi, Hirslanden Private Hospital Group, MacLean-Fogg Company Veeam Agent for Linux: ContinuitySA, Industrial Scientific Veeam Agent for Microsoft Windows: ContinuitySA, Landmark Information Group
Popular Solutions
Rocket Servergraph 1 reviews	Veeam Backup & Replication 24 reviews Veeam Agent for Linux 11 reviews Veeam Agent for Microsoft Windows 10 reviews
Top Industries
No Data Available	Software R&D Company 30% Comms Service Provider 9% Manufacturing Company 7% Retailer 7%

Quotes From Member Reviews

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Most Helpful Reviews

John Mandel
Senior Systems Analyst at a newspaper
What is most valuable?
Failed backup reporting System generated alerts for predefined conditions Predictive events…
Read full review of Rocket Servergraph »

Review 1 of 1

Anonymous User
Technical Presales Consultant/ Engineer at a wholesaler/distributor
What is our primary use case?
We've been using Veeam Backup for about a year. We get a lot of inquiries, whether it be…
Read full review of Veeam Backup for Microsoft Office 365 »
Sanjeev Roy
Project Manager at renaissance group
What is our primary use case?
Our primary use case with Veeam Backup & Replication is as the intermediate agent. Veeam…
Read full review of Veeam Backup & Replication »
PhadimaMaruma
Manager at Thaba Chweu
What is our primary use case?
Our primary use for the product is mostly for backup and associated features.
How has
…
Read full review of Veeam Agent for Microsoft Windows »
Anonymous User
Technical Presales Consultant/ Engineer at a wholesaler/distributor
What is our primary use case?
I'm a pre-sales engineer, so I'm basically supporting our partner. We're an IT…
Read full review of Veeam Agent for Linux »
James Mckeown
Senior Cloud Engineer at Deloitte
What is our primary use case?
We use it for backup of EC2 instances and RDS.
How has it helped my organization?
We…
Read full review of N2WS Cloud Protection Manager »

Review 1 of 5

Customer Service

Mike Burke
Network Administrator at a government
Customer Service: Probably a nine out of 10. Technical Support: Excellent.
Read full review of Rocket Servergraph »
Parul Patel
Data Backup and Recovery Admin at Albert Einstein Healthcare Network
Customer Service: A 10 out of 10. Technical Support: A 10 out of 10.
Read full review of Rocket Servergraph »
John Mandel
Senior Systems Analyst at a newspaper
Customer Service: 10 out of 10. Technical Support: I have not found a company with a better support team in recent...
Read full review of Rocket Servergraph »

Review 1 of 3

Laurent Lonay
Senior System Engineer at a tech services company
Customer Service: Customer service is very reactive, you can open a call and be sure that's solved or helped on a 24h...
Read full review of Veeam Backup & Replication »
Rizul Khanna
System Administrator-L2 at a tech services company
Customer Service: The customer service is good, the response time is also good. Support is provided from Russia and...
Read full review of Veeam Backup & Replication »
Ibrahim Quraishi
User at a comms service provider
Customer Service: Good Technical Support: Good
Read full review of Veeam Backup & Replication »
Shay Hyams
Pre-sales Engineer at Dorcom
Veaam technical support, from my perspective, is one of the best technical support I've ever engaged with.
Read full review of Veeam Backup for Microsoft Office 365 »
Rhys Comley
Senior ICT Systems Engineer (Pacific) at a engineering company
Technical support is excellent.
Read full review of Veeam ONE »
Alaa-Al-Qasem
IT Manager at The National Company for Electronic Payments
I've never needed to contact technical support.
Read full review of Veeam Agent for Linux »
Calvin Engen
Director of IT at a tech services company
Support has been great; no complaints.
Read full review of Veeam Backup & Replication »
Martin-Potgieter
IT Director at FNF
Nutanix technical support is excellent. You can't get better. You won't get better.
Read full review of Veeam Backup & Replication »
Anonymous User
President & CEO at a tech services company
Customer Service: The level of customer support is excellent. Technical Support: The support personnel are very...
Read full review of Veeam Backup & Replication »
Anonymous User
Principal Technology Manager at a financial services firm
Customer Service: I've not really had to deal with Customer service. Technical Support: Again not really had to deal...
Read full review of Veeam Backup & Replication »
Ibrahim Hasan
Founder at BetaIT
The technical support is good.
Read full review of Veeam Cloud Connect »
Anonymous User
IT Manager at a non-profit
Customer Service: Really highly, we did have an issue with type of license purchased (we accidentally ordered Hyper-V...
Read full review of Veeam Backup & Replication »
Anonymous User
Architect at a tech services company
It can take a while to get a recovery engineer on the phone, but once you get one the support is excellent. Follow up...
Read full review of Veeam Backup & Replication »
Anonymous User
Network Administrator at a K-12 educational company or school
Customer Service: We purchased our product threw a third party and the need for customer service interaction has not...
Read full review of Veeam Backup & Replication »
Anonymous User
Information Technology Manager
Customer Service: The customer service has been outstanding. We typically use a reseller for most purchases,including...
Read full review of Veeam Backup & Replication »
Anonymous User
Manager - I.T. Operations at a leisure / travel company
Technical support is very good.
Read full review of Veeam Backup & Replication »
Anonymous User
ICT Consultant at a government
They are very responsive, to the point and were able to help us. The forum is great and very active. They also help...
Read full review of Veeam Backup & Replication »
Anonymous User
System Administrator - Backup & Storage Specialist at METRO SYSTEMS Romania
Opening an incident to them is quite easy and fast, and their initial response times are pretty decent.
Read full review of Veeam Backup & Replication »
Anonymous User
Consultant at a tech services company
Customer Service: It's good but comparing to VMware and Microsoft they lack little behind. Technical Support: It's...
Read full review of Veeam Backup & Replication »
SolutionsEng362
Solutions Engineer at a tech company
So far they've been excellent except for one case. It was a Sev One incident, and an engineer only called me back...
Read full review of Veeam Backup & Replication »
Anonymous User
Data Center Operations Manager at a financial services firm
Customer Service: 2/10. Technical Support: 2/10.
Read full review of Veeam Backup & Replication »
SrEngineer8776
Sr. security/system engineer at a media company
Customer Service: It is very good. Technical Support: Technical support is also very good.
Read full review of Veeam ONE »
Anonymous User
Infrastructure Engineer at a local government
Customer Service: Very good. Technical Support: I've not had any issues with technical support who are very competent...
Read full review of Veeam Backup & Replication »
Anonymous User
IT Manager at a non-tech company
The support staff team is perfect. I hope they keep that level of perfection.
Read full review of Veeam Backup & Replication »
Computescience67
Computer Scientist at a tech services company
I have not had any reason to contact technical support. As far as I know and from what I hear they're really good at...
Read full review of Veeam Backup for Microsoft Office 365 »
Anonymous User
ABP Food Group Infrastructure team lead at a manufacturing company
Their technical support could be better. I will often find a solution to a problem before they get back to me. If...
Read full review of Veeam Agent for Linux »
Anonymous User
Owner
The technical support is great.
Read full review of Veeam Backup & Replication »
Anonymous User
Freelance IT Consultant at a tech consulting company
Customer Service: It's good. Technical Support: It's poor for certain issues (with the Veeam One product, the guys...
Read full review of Veeam Backup & Replication »
Anonymous User
Senior Manager of Network at a tech services company
Customer Service: Very good. Every support call as been handled quickly and completely. Technical Support: Just as good.
Read full review of Veeam Backup & Replication »
Anonymous User
Systems Administrator at a government
Customer Service: I have only needed to open two tickets in two years. Technical Support: I have only needed to open...
Read full review of Veeam Backup & Replication »

Review 1 of 30

Technical Support

No Data Available

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Rocket Software vs Veeam Software

What is most valuable?

What is our primary use case?

What is our primary use case?

What is our primary use case?

How has

What is our primary use case?

What is our primary use case?

How has it helped my organization?