What is most valuable?
There are many features that include the SQL table-level restore, Instant VM Recovery, and SureBackup, which are valuable to us.
- SQL table-level restore: It helps the customer to restore a single table instead of the entire database which reduces the backup window dramatically.
- Instant VM Recovery: It helps in case of a VM crash down.
- SureBackup: You are assured that your backup is recoverable.
How has it helped my organization?
We are a MSP and we deliver the best solutions to our customers.
Veeam was one of the key products available for the virtualized environment.
What needs improvement?
They have to expand their operations for the physical environment.
For how long have I used the solution?
I have used this solution for two years.
What do I think about the stability of the solution?
There were no stability issues. If VMware works fine, then you wont face any issues with Veeam.
How are customer service and technical support?
Since they don’t have any technical support center in India, I would like to rate it a 5 out of 10.
Which solution did I use previously and why did I switch?
As I have mentioned earlier, we are a MSP and we design solutions according to the customer's needs.
What's my experience with pricing, setup cost, and licensing?
Pricing is reasonable and the product is worth investing in.
Which other solutions did I evaluate?
We were evaluating Arcserve for the virtual environment. However, Veaam has better adaptability towards the virtual environment.
What other advice do I have?
VMware = Veeam is the best backup and replication solution.
Microsoft Hyper-V = Veeam is the best backup and replication solution.