Backup and Recovery Software » Rocket Servergraph Reviews » Version 8.1.1 » Review

Rocket Servergraph Review

It saves time checking the daily logs of servers

What is most valuable?

TSM GUI administration: Excellent daily backup completed and failed dashboard.
Deduplication features: Storage gives daily overall percentage of completed backup.

How has it helped my organization?

It saves time checking the daily logs of servers. I can see if the server is backed up successfully, then I know if I can recover it.

What needs improvement?

None.

For how long have I used the solution?

Over six years.

What was my experience with deployment of the solution?

No, but I wish it was run on Windows.

What do I think about the stability of the solution?

None.

What do I think about the scalability of the solution?

None.

How is customer service and technical support?

Customer Service:

A 10 out of 10.

Technical Support:

A 10 out of 10.

Which solutions did we use previously?

IBM Reporting tools. Difficult to write custom and basic reports, which were very limited. This software gives more reporting for management purposes.

How was the initial setup?

Straightforward. Less than 30 minutes.

What about the implementation team?

Servergraph came onsite. Product was installed already from documentation. They came onsite check to make sure that there were no issues.

What was our ROI?

It has saved me on average four to five hours of manual reporting for management. It can be configured for many years.

What's my experience with pricing, setup cost, and licensing?

Yes. You should buy and deploy. It is good.

Which other solutions did I evaluate?

Yes, Stor Storage. I did not like the support and service.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

Aug 31 2017

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