We performed a comparison between CyberArk Privileged Access Manager, Palo Alto Networks WildFire, and Zscaler Internet Access based on real PeerSpot user reviews.
Find out what your peers are saying about CyberArk, Delinea, BeyondTrust and others in Privileged Access Management (PAM)."CyberArk has resulted in a massive increase in our security footprint."
"We like it for the ability to automatically change passwords. At least for my group, that's the best thing."
"Helped us meet our standards and requirements to help us comply with industry standards and banking regulations."
"We are able to know who is accessing what and when; having accountability."
"The technical support is good."
"The risk of lost password and forbidden access to resources has been drastically reduced which increased the security level for the entire company,"
"I'm no longer the product owner for PAM, but I can say that the most useful feature is the vault functionality, which keeps all your passwords secure in a digital vault."
"The solution helps our developers access internal systems. It also helps us in Privilege Access Management."
"The most valuable features of Palo Alto Networks WildFire are the good URL and file analysis that uses artificial intelligence. It has different interfaces, such as rest, SMTP protocol, and HTTPS. The Security incidents and event management are very good. Additionally, there are many file types that are supported and there is no limit to the number of files it can handle simultaneously. It integrates well with SIEM solutions."
"We get support in the free version."
"High availability with active-active and active-passive modes."
"For example, if a security Intel threat talks about an IOC. We can then go to our MSP and say, "Is there a signature for this particular type of malware that just came out?" And if they'll say yes, then we'll say, "Okay. Does it apply to these firewalls? And have we seen any hits on it?" There's absolutely value in it."
"The technical support is good."
"Their technical support is outstanding and top-notch."
"I like the analysis they apply to the unknown files, and I think they have good technology to use as a sandboxing tool. I didn't find something similar to WildFire in the marketplace."
"It is a stable solution...It is a scalable solution."
"The most valuable feature is the ability to drop packets."
"The VPN is valuable, as the whole technology is very different from a traditional VPN."
"Stability-wise, I rate the solution a nine and a half out of ten...The setup phase was easy."
"Zscaler Web Security protects our users in remote locations from internet threats - even if they are not connected to our network."
"The most valuable feature of the solution is SWG traffic."
"The solution’s customer service is good."
"The security is excellent."
"The URL filtering has been the most valuable feature."
"The current interface is not very intuitive."
"The product is very vaulting-focused. I'd love to see it expanding its capabilities a bit further into areas like just-in-time elevation, and access with non-vaulted credentials."
"If there is an area that has room for improvement, it's probably working with their support and getting people on the phone. That is hard to do with most products in general, but that seems to be the difficult area. The product is fantastic, but sometimes we want somebody on the phone."
"The authentication port is available in CyberArk Alero but not Fortinet products."
"We need a bit more education for our user community because they are not using it to its capabilities."
"It can be made user-friendly, in the sense of the console is pretty outdated."
"Our DevOps team is looking in the direction of cloud, because we are not in it today. We are hoping to build it with Conjur from the ground up."
"Its pricing is a big challenge here. When it started, the product came in at a very low cost. Now, they are the leaders in the market, so the cost has grown and is quite huge."
"In terms of what I'd like to see in the next release of Palo Alto Networks WildFire, each release is based on malware that has been identified. The key problem is an average of six months from the time malware is written to the time it's discovered and a signature is created for it. The only advice that I can give is for them to shorten that timeframe. I don't know how they would do it, but if they shorten that, for example, cut it in half, they'll make themselves more famous."
"There are more specialized solutions that compete with Wildfire. Therefore, they need to work on their machine learning and AI to be more competitive."
"The cyber security visibility and forensics features to receive more information about incidents could improve in Palo Alto Networks WildFire."
"Palo Alto Networks WildFire could improve by adding support for manual submission of suspicious files and URLs. Additionally, it would be an advantage to add rule-based analysis. Currently, it uses only static and AI. We need to be able to analyze archive files."
"The solution can improve its traffic management."
"There are some formats that the solution cannot support ."
"The size of Palo Alto's cloud is big but it could be easier to use from a product management perspective."
"They should make their user interface a little more user-friendly."
"I would like to see more training and video documentation."
"Sometimes it's not easy to use during large deployments of workstations."
"The main issue with Zscaler Internet Access is proxy IP detection, which sometimes makes sites inaccessible."
"In terms of usage, here in the GCC, it's still growing a growing market, so the combination of DLP, data leak prevention, to a certain extent is fine. But what it requires is user-based access or role-based access. The solution needs to grow into that, which definitely takes time. There's not an easy way to integrate it, when you have a cloud-based solution."
"I would like to see the ability to choose a pool of IPs for my company, set up rules based on them, and know that those IPs are not used by other companies."
"There are some performance issues when we add on additional controls."
"Zscaler Internet Access could improve by adding a VPN feature."
"The OS capabilities and WSL support could be improved."
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