We performed a comparison between Broadcom Clarity , Planview Portfolios, and Smartsheet based on real PeerSpot user reviews.
Find out what your peers are saying about monday.com, Broadcom, ServiceNow and others in Project Portfolio Management."The feature that I have found most valuable is the XFlow, that interface is pretty cool."
"We have flexible scrum teams, developers that will serve on one scrum team for a few sprints or for a project. Being able to track where people go with the resource management features, and making sure that our teams are fully staffed, is important."
"Clarity PPM's strongest features are project and resource management."
"The new UI makes it easier for people to go in there and know what to do. To train people, it's faster, more intuitive."
"What has been valuable are the workflows that are there today in order to keep our executive staff informed as well as our program managers and department managers."
"it creates visibility across our whole organization. People that were often left in the dark wondering what was happening with projects. Now have an easy solution to see all the information they want to see across the whole portfolio."
"Upgrades were pretty straightforward. CA took care of everything, we just did the testing."
"Being able to look at the data across team members, resources, projects and coming up with the algorithms and resources."
"The portfolio and technology management are well built."
"We've brought our portfolio altogether. We have had multiple ways of reporting out what our portfolio is, whether it's in Excel, Word, or in different places. We brought all of our projects together in one place. That has worked out well for us. We've been able to manage the work on Gantt charts and our resources better. The big thing for us on research and development is around managing people's time, on which projects they are working on, and how much effort does it take to launch our projects."
"We provided whatever feedback we had to the Planview team, and they went in and built those additional features that we requested. For example, they created a great way for our users to search for a specific resource, project, program, or role. We were not using some of the features, and we wanted them to not be visible, and they helped us with that. They also brought a feature to provide visibility into when a resource was never assigned to any task. There was no visibility to this before. This feature was really very good for visibility into the resource portfolio."
"I like that it's an enterprise environment. I can look across everything that's going on and have a sense of what is going on within the organization."
"We can view a project both at the top level and dig into the particularities. It's given us greater visibility into the work itself."
"The solution view into resource capacity and availability helps us to manage work."
"The most valuable feature of this solution is reporting."
"We can easily see which functions are overcapacity. Before, we did not have visibility into that."
"The tool creates shareable dashboards. These dashboards allow us to display project deliverables' status, their position in the queue, expected delivery timelines, and more. The best part is that these dashboards can be shared with our clients without a license."
"The dashboard and the layouts are quite good."
"The management aspect is the most valuable. You can also prioritize tasks and then view tasks by priorities as passports."
"The solution is scalable."
"Smartsheet is easy to use."
"Smartsheet does a really good job of creating Gantt charts. Export to Excel feature was also very useful."
"Their support is awesome. We are on an enterprise plan and there is a customer success at Smartsheet and anyone from our licensed users can just send an email to them and they respond as soon as possible."
"The product is easy to use."
"One of the things that have always been a bit painful is the integration with reporting utilities. The current integration is with Jaspersoft, and there are a number of difficulties with that. If you're using out-of-the-box fields and everything, it is a bit slow and clunky. It has a drag-and-drop interface for the users. On the backend side, there is a report designer. They haven't given or allowed me any training on it yet. So, it has been a bit limited in its features. On one of the earlier report utilities, they had one called Actuate, which had VBA as its base programming language, and you could do quite dynamic things behind the scenes, whereas the Jaspersoft interface seems rather locked. So, you're limited in your options. Being a programmer, you like to have room to be able to invent and create rather than just being limited to a few selection boxes."
"In the next release, I would like to have a little bit more functionality on chatbots in Clarity PPM, especially for support requests, such as for the most commonly used support tickets that people could resolve themselves."
"I would really like a modern UI. I do not want to get on a user interface and feel like I am in the 1990's."
"In the future, I would like to see integrated Agile features and better integration with Agile tools."
"Look and feel of the user experience."
"The integration needs to be improved with Jaspersoft and Microsoft Project."
"As far as a tool that communicates with resources, with individuals - what they're supposed to do next or what action items came out of what meeting - it's not really used that way. Probably I could envision a way that it would be used that way. Until it's as easy as sending an email, it probably won't be utilized by the resources in that manner."
"I would like to see more team-based management, and less people-based management; as far as the resource management goes, to do it per team and not per person."
"It could do with a quicker response time for some reports or portfolios."
"I would like to be able to integrate with Oracle to supplement what we're currently doing with reporting."
"There's still a lot of reluctance within the organization. We're not using all of the capabilities that we have today. We're still doing our strategic and capital investment planning on spreadsheets rather than using the capabilities that exist within Enterprise One. I definitely need to leverage the experts here at Planview to help drive a culture change. There's just a lot of reluctance on behalf of people within the company to put data into the tool."
"Configuring the UI in the content management system is too elaborate and too time-consuming."
"It is not an end-user-friendly product, and that's really the biggest thing. The hardest or the biggest hurdle I've ever had to face was adoption. I did the installation of the HP product in 2011. The company used it from 2011 to 2015, and the adoption was very high. When I was given the Planview product, adoption was very low. It wasn't as extensively used. We actually had people who wanted to go back to HP PPM because the interface of Planview was so broken, and it still is to some degree. So, it is not user-friendly. It doesn't flow the way a project manager thinks. What we did with HP PPM was a lot more manual programming. It wasn't as nice in terms of the interface, and it wasn't as pretty, but you could design it and build it so that everything flows with the way you worked, but Planview doesn't quite do that. There are a lot of screens. You have to jump back and forth. There are so many different places you have to go to just to do some basic tasks. That's the biggest thing that has really hindered adoption."
"The content management definitely needs to improve. We don't really use content management for projects inside Enterprise One. We have actually switched to a SharePoint site. We have a feed from Enterprise One every night of all the projects that are created."
"I think that the user interface needs some getting used to. It's not immediately intuitive. That's potentially room for improvement. I think also that an organization needs to have good support from some senior management to get something like Planview established."
"We do have some significant issues with our integrations that we're working through. Those are not as stable or reliable as what we would like."
"The system can become more challenging to use in more complex scenarios, requiring additional add-ons that can be quite costly."
"The downside of Smartsheet is that there are some security concerns. We were able to restrict people from sharing sheets with anyone who was not in our domain, but it could be easier. We also found it hard to restrict certain user groups from adding attachments to sheets."
"The integration with Microsoft products should be improved."
"With a large quantity of data, the solution lags a bit."
"Smartsheet could improve by having seamless integration with Azure Board."
"An area for improvement in Smartsheet is that if you're in the government or you're a regulated customer, you're not allowed to use APIs due to internal restrictions, so there are specific things that you cannot connect to it. Another area for improvement in the solution is that because there's a capacity of how many records you can have, and there's a capacity of how many functions you can apply, Smartsheet has set up their system where they can force people into purchasing a $20,000 additional module that is called Control Center, that will create documents for them on the fly, so they don't use so many functions and automation. Smartsheet also needs to improve on training, because the training that is out there is very little. The solution requires a steeper learning curve. You have to do your own training and you have to work on your own solution."
"If there was some way to store more complex files in the system, or if there was a back-end structure where you could store files, that would be ideal."
"Smartsheet should continue to expand the spreadsheet-type functionality because it's limited currently. Most business users are familiar with Excel and Office, so Smartsheet should adopt a similar way of navigating the program."
