Please share with the community what you think needs improvement with Broadcom Clarity PPM.
What are its weaknesses? What would you like to see changed in a future version?
In terms of what could be improved, the end user interface could be improved to be more intuitive, because we sometimes have issues with customization. Sometimes we are not able to customize everything for the end user's interface, and they require more customization. We should be able to perform a deeper customization here. Additionally, I'd like to see more compatibility with the Active REST connection because we have worked with SOAP and WSDL but we need more compatibility with the Active REST connection.
Intake and demand management functionality could be better. In the future, I would like to see integrated Agile features and better integration with Agile tools. There are a lot of different teams that are using Agile tools and there is a demand for that.
The user interface (UI) needs to be improved. Right now, it's not the best. The usability at this point is terrible. It makes the product hard to use unnecessarily. It's not intuitive at all. I've had to force myself to learn it and it's been hard. We use an older version, so It might have been updated in newer versions. That said, everything needs to be fixed, including the font, colors, and navigation. It's literally every aspect that needs updating. The core of PPM is very complex. The solution needs more documentation. The technical support is not the best. It needs better support for Agile practices. It's very difficult to integrate anything with the product.
It would be good for them to work on the user interface to make it more interactive. They started with on something, but the functionality is not yet in a state where I would say, "Oh wow, use that one."
The application memory management and responsiveness of this JAVA product can be improved, especially in the peak usage times. A better way to track, analyze and tweak the heap memory would be a great addition to this PPM tool.
We all know it's really hard to get good pricing and cost information.
Please share what you can so you can help your peers.