We performed a comparison between Aternity AppInternals [EOL], BMC TrueSight Operations Management, and Broadcom DX Application Performance Management based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability.
"Synthetic transactions, WMI and SNMP query capability."
"The most valuable aspect of this solution is the integration with their other systems. It's easy to understand and it points out the relevant problems in the enterprise."
"As an Administrator, before we bought this AppInternals, I didn't have visibility on why items were slow or why an application was not running. This gives us the ability to see what's going on. The application is load balancing. We can now see if its own server has issues or just one specific server has issues."
"The product is very useful to find problems in middleware for the application servers, especially agent instrumentation and management is user friendly."
"The capability of analysing each individual transaction captured to a very low level detail (method call/line of code)."
"We just control on the backend of AppInternals what we want to instrument and what we don't want to instrument."
"I like it that one can match IPs with the application name."
"Clicks to root cause - fast & easy to diagnose and deep-dive"
"The noise reduction for ticketing works much better than we have seen in a lot of other companies."
"The ability to pull hosts together to show what processes are running, so it can be used for change management."
"The most valuable features of the solution are alert management, alert generation, and event management."
"It is a scalable solution."
"It works irrespective of the operating system we’re running."
"The fact that they have a very integrated relationship with Sentry Software, the Knowledge Module, is valuable... The richest feature for us is the number of Knowledge Modules that we can load into the product to add breadth of service to the customer. It enables us to move up the operational stack from hardware, to operating system, to application, and to cloud... That enables us to provide one pane of glass over all those layers - hardware, OS, app, and cloud."
"The event management tool builds correlation logic and protection algorithms into a field of events that is valuable when a data center goes down."
"The Event Management is outstanding; still is the most interesting part of the product."
"It is very useful and helpful with the analysis of historical performance data."
"In terms of stability, it has been stable so far."
"Being able to pull in and merge the infrastructure and application data."
"The insight it gives into the applications that it's actually applied to, and the flexibility to do many things with those metrics, and also feed your own metrics from external sources."
"Command center is a new feature that provides agent maintenance and support without involving the application team. It saves lots of time for APM team."
"An application is quite complicated in the environment of a software reliability engineer, because our applications are like a black box. Thanks to CA APM we are able to transform this black box to a gray box by using the transaction trace functionality services. For me it's the most valuable service of the solution."
"It covers from mainframe, all the way to dotcom, for example. CA currently covers Amazon, Microsoft Azure, Office 365 monitoring."
"The executive dashboard we created gives a lot of visibility. There's no working on something for a little bit before someone knows."
"We'd like to be able to find out performance problems on application class and methods."
"The technical support is not very good and should be improved."
"Deployment and agent patch management is not managed centrally, resulting in a large level of effort to update."
"They should find a way for report generation from TTW to run quicker."
"The admin dashboard could be easier as it takes a little bit of time to get used to it."
"Support for PHP, DB and other applications need to be supported."
"It would be great if the solution could offer fixed bundles and more features."
"The recording mechanism for synthetic transactions could be improved as well."
"The sizing (which is difficult), the maintenance of it and the upgrade paths. This is a difficult area which is not easy to cover, as every client has a different approach of implementing the product."
"Deployment requires lots of resources (servers). It has too many consoles."
"I would really like to see out-of-the-box support for monitoring uninterruptible power supplies."
"The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large."
"BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization."
"It's too complex, too many servers are required, there are too many different components in the solution, and a lot of agents are required."
"I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier."
"The pricing could be better."
"One of the challenges is agent releases. So as we employ agents, they are done relatively manually. A little bit of automating of agent release would be helpful."
"What comes to mind when you speak of a room for improvement in Broadcom DX Application Performance Management is the infrastructure agent, but my company doesn't use it, so I can't say if it's really a problem or not, but it could be the container support or cloud support that could be improved in the solution. An additional feature I'd like to see in the next release of Broadcom DX Application Performance Management is for it to have one agent for cloud and one agent for legacy, with all features included."
"They need to add support for new frameworks, or at least provide a broader guide/perspectives to add them to monitoring specific agents to retrieve metrics with thresholds as a reference to guide the customer as to where they must go to achieve this."
"The solution still needs the administrator of APM to know a lot more to configure and control everything. So it's a headache for the administrator to do the daily jobs."
"With respect to SQL monitoring, it would be nice to have a little more information because it doesn't provide the full statement all of the time."
"Our users lag how to identify the root cause with this solution. If they could come up with a more user-friendly version, that would be a good thing, since other vendors currently have better features and more user-friendly products than CA APM."
"CEM needs to be simplified, because it causes too many interruptions in our daily work."
"Issue resolution needs to be faster, rather than having users wait for the next release for issues to be fixed."
More BMC TrueSight Operations Management Pricing and Cost Advice →
More Broadcom DX Application Performance Management Pricing and Cost Advice →
Earn 20 points
