We performed a comparison between IBM B2B Integrator, IBM Sterling B2B Integration Services, and SEEBURGER Business Integration Suite based on real PeerSpot user reviews.
Find out what your peers are saying about SAP, MuleSoft, IBM and others in Business-to-Business Middleware.
"The technical support on offer through the portal is very helpful and responsive."
"The solution is useful for transferring files from one format to another format. Also, the solution is useful in translation."
"I find the codeless communications, SFTP or FTP, valuable."
"Out-of-box process orchestration yields quick implementations."
"The most valuable features are the flexibility and the range of EDI standards that IBM Sterling can handle."
"The best feature is that many companies use the solution so there is a lot of peer support."
"Very flexible product; it allows implementing different flows on the same infrastructure."
"It can scale horizontally as well as vertically as a cluster."
"They have best-in-class, quality support."
"We are able to monitor all B2B messages, and we are able to see or track each message on it from an error perspective. That's a good side of it. It is working well, and we're able to do our current job."
"They have multiple features for each kind of task and issue. The company has different channels to give information to the administration. Security and integration capabilities are also important. This product has helped to replace a lot of other solutions, saving time and cost."
"The solution is extremely scalable."
"The product's most valuable feature is the real-time integration suite."
"What would have been a manual process of transmitting data items around between us and third-parties has been automated. SEEBURGER BIS handles the automation and mapping side of the communications. The automation, along with the efficiency around time and cost, has improved our organization. Around 20,000 messages a month have been automated. These typically would be financial/order transactions and confirmations in invoicing that have been automated."
"In our landscape, we have a lot of AS/400s or iSeries and SEEBURGER Business Integration Suite (BIS) has a file service listener that allows data to seamlessly be transferred between the SEEBURGER solution and the AS/400."
"Mapping Designer provides excellent flexibility."
"It is stable and reliable. We have not had any issues."
"It used to take half an hour to move one file from one location to another. Now, it takes 10 minutes."
"SEEBURGER BIS can reconcile documentation, like our accounts payable and statements within the system. If you are manually doing it, then it is really time consuming with a lot of errors. Whereas, SEEBURGER BIS allows for a lot of basic level programming within the documentation, filtering, and sorting out VLOOKUP. It lets us get two database tables from two different systems, then merge them based on the logic that we provide. So, it is a very helpful product."
"We can use it to script and monitor processes."
"SEEBURGER BIS helps us automate processes. When something is manual and we have to fix the data, then it is really complicated. However, when it's automated, we trust it and the process in the system, so we don't have to go back and fix it. For example, we had a problem with a partner sending 17 files every week, but a few times a year, they wouldn't send files during a certain window. We would escalate this with them. Then, when they caught up and sent the files again, they weren't authenticated. We had to fix this situation before it became a nightmare because our financials were impacted. Also, it was really messy. So, I worked with SEEBURGER to have something automated to pick up the files within a certain window and validate them as accurate. If the files come outside of this window, then we have to approve the loading of them."
"The tool requires you to write a lot of code in Java and XSLT, which makes development tough."
"They do not have a solid partner ecosystem, and they do not have a clear roadmap for down the line; they're missing that clear roadmap."
"There is no related transaction stored in the database because it's an OLTP application."
"The web interface of B2B is quite outdated and not particularly user-friendly."
"The mapping, visibility, deployment, and the dashboard could be improved and updated. The communication logs are very poor. They are not easily understood, and we need to navigate to many places for many reasons. You can't just pull the information; it's very tough."
"API-Fication required, and there should be more clarity on their cloud migration strategy."
"End-to-end visibility and monitoring application required. The control center is available and covers this area, but it still fails in many monitoring scenarios."
"The user interface is outdated. B2B Integrator was developed in the United States in the nineties, and the graphical user interface hasn't improved since. It's tough because you have to program the software in XML. Nowadays, other methods are easier to work with."
"The only weaknesses they have different governance for each task and different channels for communication which are hard to maintain. The relation of the company with other companies can be improved. We have a lot of customers who this platform for the interchange of information which can also be improved. The compliance information about banks can also be updated."
"It can be now classified as a legacy system because there are no more updates. From what I know, there will be no updates for the current version, which is an issue. Therefore, we are looking for a compatible new software that we can use. We're currently researching what is there in the market. We would consider something that would give us better speed on our current processor. There is also room for improvement in terms of its scalability and GUI. It is an old system, and its scalability can be improved. Its GUI can also be more appealing."
"They can improve APIs because they are still lagging behind in API connectivity. With non-API connectivity, they're market leaders, but API connectivity, they're still in the immature space."
"Onboarding on the solution is complex. It's hard to onboard partners and customer suppliers. It's one aspect that is not that straightforward."
"We occasionally get ZIP files. Sometimes the ZIP file has one file inside of it, and sometimes the ZIP file might have 30 files inside of it. We have been working with SEEBURGER to enhance their PKUNZIP process to be able to unzip multiple files in a single workflow instead of just one file. This is still something that is in process."
"I find the solution quite confusing to use, especially when looking at the tree structure."
"Java is very old technology and they should move away from it, to anything that's better."
"The integration is not so excellent. While I'm not saying there is a problem, there is no pattern. When we start a new project, we have to work with new people and processes every time. The technical side of their system is very good, but their change process is not repeatable. It needs to be rebuilt each time."
"SEEBURGER Business Integration Suite does not have an end user or subscriber console which can show the traffic status."
"On the server side, there are a lot of administration and configuration files that you need to go in and do maintenance on. You have to find them in a certain folder so it's very error-prone and it can be a little time consuming unless it's documented. They could pull some of those individual configuration files into the product itself where there's a better user interface for that."
"A true debugger that allows you to step through the process would be a good improvement. Right now, we are limited to reading the log file generated by the test screen in Mapping Designer."
"When we got SEEBURGER Business Integration Suite (BIS), it was clear that it was going to take more of a technical person. It does take a technically-rooted individual to operate it. It's not something for your everyday guy to do. For what it's doing for us, a dedicated resource is required."
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