We performed a comparison between DX Spectrum, IBM Tivoli NetCool Impact, and SCOM based on real PeerSpot user reviews.
Find out what your peers are saying about Broadcom and others in DX NetOps."As the kind of enterprise that straddles the line between telco size and enterprise size, it scales for us, because we're not all the way at telco yet."
"The most valuable feature is automatic discovery."
"Offers a lot of functionality."
"The monitoring just comes to us: "Oh, there's something wrong with that machine." It tells us. There are some 50,000 machines or so, all doing different things. And if they go down we hear about it."
"I can use it to detect whenever things go wrong on my network."
"We can monitor MPLS network VPN, network configuration, and backups. It's highly scalable for network configuration management."
"It is easy to understand and determine when and/or where the network is failing."
"The fault management is perfect."
"The most valuable feature that comes with Netcool/Impact is the ISPF APA support. It is inherent to Netcool/Impact, so I can use the ISPF of any other product, which I can invoke and consume through Impact, and do integrations, which is great. I run the Netcool desktop application so I can integrate with other applications in the ticketing system. It's a great ability being able to invoke ISPF and integrate."
"The solution is great at being able to fetch almost any kind of file."
"It is easy to integrate with other models such as Oracle, other systems, external systems, and to reach events."
"This product allows us to make use of open-source products, including running Java code."
"The monitoring features are the most valuable. We have seen a major benefit from that so far."
"The advantages of SCOM are that it is definitely user friendly and a more appropriate solution for what we need."
"The most valuable features for us are the monitoring, the health explorer, and the console."
"The most valuable feature of SCOM is real-time alerts."
"I like some of their newer features, such as maintenance schedules, because SCOM records SLA and SLO time."
"The most valuable feature of SCOM is the capability of using classes within your management pack development."
"The most valuable feature is the monitoring of Windows and Linux servers."
"The ease of deployment, especially on Windows platforms, is valuable."
"Our consultant was four months on-site doing Spectrum setup and working through issues."
"The solution could improve by allowing the ability to monitor the network shortly after installing the software and adding an auto-discovery function."
"It doesn’t give you performance metrics: You need CA eHealth for this."
"If they could interact with the MIBs of vendors better, and have a lot more pre-loaded ones, that would be amazing for us right now."
"Technical support for this product is not so good. It needs improvement."
"It takes some time to learn how to use this solution."
"We have had some issues with the spec server and the high availability replication of data. It fails over well, but it does not come back very well. We get duplicated events."
"There should be better integration with other Broadcom products, like network performance manager. Currently, for every part of a product, you need a separate server environment. You have something for Spectrum, you have something for network performance, and you have something for NetFlow. There are a lot of islands and server farms with different technologies. They should be redeveloped to get one platform for all."
"For improvement, I'd say the dashboard and the overall GUI could use some work. Although, I don't think that there's much improvement that Netcool really needs to achieve in this area, because when we're talking GUI, Impact is able to integrate with any third-party system and it comes with ISPF APA. It's more beneficial than Netcool/OMNIbus in this respect, and it's quite easy to handle."
"Stability-wise, this product needs to be improved."
"IBM is not investing in the development of the on-premise version of this solution."
"The solution is somewhat complicated. It's not exactly straightforward."
"Non Windows monitoring is fairly weak. Network device monitoring is not reliable."
"The interface is a little bit cumbersome and certain actions could be simplified."
"It lacks certain details that other products do better, like granular access and better application monitoring."
"The solution should have more tools for monitoring the cloud engine versus on-premise."
"I would like to better be able to monitor Oracle processes."
"It'll help if they can provide real-time or closer to real-time monitoring."
"We didn't know the solution enough, and therefore, it took a while to set everything up correctly. There was a learning curve."
"The dashboard features are not user-friendly for our management team, only for the technical department."
