Actifio Room for Improvement
The area they could improve was when we were in Azure cloud, and Actifio got bought by Google, they stopped supporting us. So that's an area they could improve.
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reviewer1378560
Presales (Enterprise Solutions Architect) at a tech services company with 201-500 employees
Areas that need improvement would be the support for recovery in the physical environment. This includes a bare-metal restore, backing up a physical server, and then restoring the same on a physical server. Currently, it has to be on a virtual server.
In the next release, I would like to see bare-metal restore and a version that is comparable to solutions such as Acronis, where they have less but similar features at a lower cost.
View full review »I miss the support they used to have in Portuguese. In terms of the product, it would be great to be able to price our backup costs within Actifio itself.
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Backup and Recovery
March 2024
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We'd like to see more stats and details on what's happening in running jobs. We don't get much feedback from the client or the logging. Clients can go into their logging directories to find out what's happening. However, we have to access the log activity itself to see if any progress has been made and if it's been completed.
If a job doesn't finish, we need to know what the errors were to get a high-level idea of the challenges. When we're troubleshooting, we go to the connected log. Then Actifio support also looks in the log and uploads some of what it sees to their ticket and then resolves the issue.
Another issue is the solution doesn't support AIX software or in the cloud, and we have a lot of servers running on AIX and Oracle.
Buyer's Guide
Backup and Recovery
March 2024
Find out what your peers are saying about Google, Rubrik, Veeam Software and others in Backup and Recovery. Updated: March 2024.
763,955 professionals have used our research since 2012.