BMC Remedyforce Previous Solutions

Abdullah_Smadi
Business Unit Manager at Magnoos Information Systems
I'm the BMC (Baseboard Management Controller) business unit manager in my company. I know every little thing about my competitors and their products in order to have success selling products. Earlier we were not relying on Remedyforce but BMC recently made a significant investment in Remedyforce. The name is changed and it is called BMC Helix Remedyforce. It is built on the Salesforce Platform, which is a well-established cloud platform. Recently, they decided to provide more features. It has now chatbots. They provide BMC discovery for the cloud as well. These two features were always available in BMC but it was only for Remedy IT service management — the enterprise solution. Now they make them available to be integrated to work with Remedyforce which makes Remedyforce a very strong solution. View full review »
reviewer1295004
Manager at a manufacturing company with 10,001+ employees
Before joining this company, I used an HP product, but I do not recall the name of it. Compared with HP, BMC is much better. View full review »
reviewer1068561
Business analyst / Consultant at a consultancy with 1,001-5,000 employees
I don't have any experience working with a different solution. View full review »
Find out what your peers are saying about BMC, ServiceNow, Atlassian and others in Help Desk Software. Updated: February 2020.
406,070 professionals have used our research since 2012.