Compare 3CX Live Chat vs. Zoom

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3CX Live Chat Logo
9,162 views|7,211 comparisons
Zoom Logo
Read 34 Zoom reviews.
13,107 views|9,711 comparisons
Top Review
Find out what your peers are saying about TeamViewer, Zoom Video Communications, Cisco and others in Virtual Meetings. Updated: September 2021.
534,299 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pricing and Cost Advice
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"There is a 40-minute time limit when you use the basic version, which is free.""In the basic version, there is a 40-minute time limit on group meetings.""Zoom is available with an open license that can support meetings of up to 40 minutes.""The cost of Zoom has led me to use WeChat, instead.""I have been using the free version of Zoom.""The price is $149 USD yearly.""We have an account but we are also using the free version.""There is a free version available with time limits."

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Top Answer: Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating… more »
Top Answer: The grid view option is great, as you get to see everyone who is in the video conference at the same time.
Top Answer: I would like to see something like a virtual board or conference room where participants are seated around a virtual table, and pictures of them sitting on the chair or an avatar that the user can… more »
Product Features
3CX is the developer of an open standards communications solution which innovates business connectivity and collaboration and replaces proprietary PBXs. The award-winning software enables companies of all sizes to cut telco costs, boost employee productivity, and enhance customer experience. With integrated WebRTC video conferencing; apps for Android, iOS, the web and desktop; a full suite of collaboration features, and website live chat, 3CX offers companies a complete communications package out of the box.
Ranking
8th
out of 59 in Virtual Meetings
Views
9,162
Comparisons
7,211
Reviews
0
Average Words per Review
0
Rating
N/A
2nd
out of 59 in Virtual Meetings
Views
13,107
Comparisons
9,711
Reviews
33
Average Words per Review
414
Rating
8.1
Comparisons
Learn More
Overview

Connect with your website visitors for free with the 3CX Live Chat plugin. With more than 1,900,000 downloads, 3CX Live Chat is the most popular, effective and reliable live chat plugin for WordPress. Increase conversions and boost customer satisfaction by communicating directly with your website visitors in real-time.

Integrate with 3CX for a multichannel communications suite including voice and video (requires 3CX V16). Get 3CX for free for one year for unlimited users hosted by 3CX, in your own cloud account or on-premise on Windows or Linux.

  • Easy and convenient for visitors
  • Build rapport with potential customers via live chat
  • Increase sales
  • Reduce customer support line costs by using live chat
  • Learn to understand the pain points of your customers

FEATURES

  • Simple and clean UI for all users
  • Option to elevate a live chat to a call or video call
  • Free iOS or Android apps to respond to messages through a smartphone
  • Ability to transfer chats to other agents
  • Agent’s picture is shown in the live chatbox
  • Customizable chatbox. Add a company logo, change the colors of the chatbox
  • All chats are saved in chat history
  • Dedicated storage system for all offline messages
  • Create unlimited agents to handle live chats and calls
  • Customizable offline message form
  • Supports animations in the chatbox
  • Ability to choose whether you want to accept or decline a chat

Zoom helps businesses and organizations bring their teams together in a frictionless environment to get more done. Our easy, reliable cloud platform for video, phone, content sharing, and chat runs across mobile devices, desktops, telephones, and room systems. Message me to learn more about how Zoom can help your business or organization Visit zoom.com and follow @zoom_us.

Offer
Learn more about 3CX Live Chat
Learn more about Zoom
Sample Customers
Wilson Sporting Goods, Pepsi, Schlumberger, American Express, Boeing, StarTribune, McDonalds, Drayton Manor Theme Park, InterContinental Hotels & Resorts, Hugo Boss, Clearswift, The University of North Carolina, Massachusetts Institute of Technology, The Ohio State University, Zehnder, Turkish Airlines, Harley Davidson, Mitsubishi, Ramada Plaza, Carlsberg, RE/MAX.
Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies
Top Industries
REVIEWERS
Comms Service Provider57%
Integrator7%
Security Firm7%
Hospitality Company7%
VISITORS READING REVIEWS
Comms Service Provider37%
Computer Software Company20%
Government5%
Media Company5%
REVIEWERS
Financial Services Firm16%
Marketing Services Firm11%
Energy/Utilities Company11%
Government11%
VISITORS READING REVIEWS
Comms Service Provider24%
Computer Software Company19%
Government9%
Educational Organization7%
Company Size
REVIEWERS
Small Business84%
Midsize Enterprise13%
Large Enterprise3%
REVIEWERS
Small Business50%
Midsize Enterprise8%
Large Enterprise42%
Find out what your peers are saying about TeamViewer, Zoom Video Communications, Cisco and others in Virtual Meetings. Updated: September 2021.
534,299 professionals have used our research since 2012.

3CX Live Chat is ranked 8th in Virtual Meetings while Zoom is ranked 2nd in Virtual Meetings with 34 reviews. 3CX Live Chat is rated 0.0, while Zoom is rated 8.0. On the other hand, the top reviewer of Zoom writes "Very user friendly, easy to share screens, and lots of useful features". 3CX Live Chat is most compared with Cisco VoIP PBX, Yeastar K2, Mitel Communications Director, Digium Asterisk and Fortinet FortiVoice, whereas Zoom is most compared with TeamViewer, Webex, Adobe Connect, Airmeet and Skype for Business.

See our list of best Virtual Meetings vendors.

We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.