Ken WatsonVice President Information Technology at a financial services firm
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Alterian is ranked 5th in Customer Experience Management while Salesforce Marketing Cloud is ranked 1st in Social CRM with 2 reviews. Alterian is rated 0.0, while Salesforce Marketing Cloud is rated 9.6. On the other hand, the top reviewer of Salesforce Marketing Cloud writes "Sending personalized emails to clients and prospects helps build our brand awareness". Alterian is most compared with , whereas Salesforce Marketing Cloud is most compared with Oracle Eloqua, Amazon Pinpoint, Adobe Campaign, SAP Marketing Cloud and HubSpot Marketing Hub.
See our list of .
We monitor all Customer Experience Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.