Salesforce Marketing Cloud Competitors and Alternatives

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Dyamappa Dn
Real User
Sales and Marketing analytics Team Lead at a tech services company with 501-1,000 employees
Jul 14 2017

What do you think of Salesforce Marketing Cloud?

What is most valuable?: We are able to concentrate all inbound and outbound data in one screen. • How has it helped my organization?: This tool is user-friendly. They can improve on the analytics and visualization parts inside the tool itself. • What needs improvement?: The analytics feature needs some improvement. • For how long have I used the solution?: We have been using the solution for two years. • What do I think about the stability of the solution?: We did not encounter any issues with stability. • What do I think about the scalability of the solution?: We did not encounter any issues with scalability. • How is customer service and technical support?: I would rate the technical support at 8/10. I raised many problems on the website and I got good...

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