We performed a comparison between Appian and OpenText 360 for SharePoint based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Write to Data Store Entity - Saving data in SQL databases is done easily using entities. Entities (CDTs in Appian terminology) define relationships and target schema tables via XSD files."
"Appian is easy to install and set up, and it does not come out with your audit. It has accessible process orchestration and process management. With Appian, the time to market is much faster."
"Technical support is helpful."
"Recently, we added Appian Process Mining, Appian Portals, and now Appian RPA."
"It's a stable product."
"The technical support is excellent."
"The most valuable features of Appian are the VPN engine, it is fast, lightweight, and easy to set up business rules. Business teams can do it by themselves. That is a very good feature."
"The process models provide self-documenting systems."
"This solution has good connection and we do not need to migrate everything in order to protect the repository."
"The most valuable feature of OpenText 360 for SharePoint is its performance. The solution is one of the best in the market if you search the internet."
"It's all now on cloud subscription, so you can use all the features without worrying about making the system updates patches."
"The collaborative environment for long-term archival or record management is great."
"The fact that it allows for the internal sharing of information is very good."
"OpenText 360's best features are platform independence and its performance when searching large numbers of documents."
"In terms of its most valuable features, this solution, in general, will provide all you need and it's very convenient to use. We can share our details to collaborative platforms. We can give access to users. It's pretty flexible."
"The most valuable features are collaboration, traceability, retention of documents, and search."
"We have clients that want to use Office 365, Microsoft Analytics, and Power Apps. Appian just isn't the same as using something specifically designed to cater to the Microsoft Suite."
"Architecture of product and scalabiility issues."
"If that had more DevOps capabilities, it would be an excellent product."
"Something I would like to see improved is an SQL database connection."
"A point of improvement would be the SAIL forms. The built-in tool used to generate forms does not have debugging support (to view local variables as they change on live preview, and step-by-step valuation) which is a big drawback for form development. Moreover, the script language used to build SAIL forms does not support inheritance or lambda expressions (functions as arguments of other functions), which makes the code base more verbose."
"The solution needs more features. For example, a way to connect to our viewing database, to record, and more interface and component design."
"There are four areas I believe Appian could improve in. The first is a seamless contact center integration. Appian does not have a contact center feature. The second is advanced features in RPA. The third would be chatbot and email bot integration—while Appian comes with chatbot and email bot, it's not as mature as it should be, compared to the competition. The fourth area would be next best action, since there is not much of this sort of feature in Appian. These are all features which competitors' products have, and in a mature manner, whereas Appian lacks on these four areas. I see customers who are moving from Appian to Pega because these features are not in Appian."
"It would be nice if you could create your own customized apps when the business needed them."
"Integration is an area where the solution lacks."
"We have a very good time to market tool, and the development platform should be made user-friendly. Mostly, it's just support."
"I would like for there to be even more integrations in the next release and I believe that the price could go down a bit."
"The platform's workflows could be more intuitive and easier to use."
"They are not going for any add-ons right now. It's the same version we are still using and there is no plan of upgrading and/or creating any add-ons at all."
"Its licensing needs to be simplified. Currently, its licensing is very complex. It contains a number of pieces, and you have to be an expert in reading all the conditions in the license. They should simplify the licensing and make it easier to understand. It would make a customer's life easier."
"They need to come with more out of the box solutions, rather than depending on customers to develop them."
"The user interface could definitely be improved."
Appian is ranked 4th in Business Process Management (BPM) with 57 reviews while OpenText 360 for SharePoint is ranked 15th in Business Process Management (BPM) with 12 reviews. Appian is rated 8.4, while OpenText 360 for SharePoint is rated 8.4. The top reviewer of Appian writes "Low resource consumption, easy setup, and stable". On the other hand, the top reviewer of OpenText 360 for SharePoint writes "A great, collaborative environment with scalability for many products". Appian is most compared with Microsoft Power Apps, OutSystems, Camunda, ServiceNow and Pega BPM, whereas OpenText 360 for SharePoint is most compared with Apache Airflow, IBM BPM, Bizagi, Adobe Experience Manager (AEM) Forms and Camunda. See our Appian vs. OpenText 360 for SharePoint report.
See our list of best Business Process Management (BPM) vendors.
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Appian, Open Text and Oracle are good BPMs, but they require significant participation from specialists for their implementation, and more importantly for their continuous improvement, which makes them costly.
On the other hand, other BPMs such as Bizagi claim to not need any programming to design, implement and run the processes, but this is generally only the case with very simple processes or when the automations are minimal.
For a BPMS to be able to create complex processes without requiring programming, it must internally contain the options that allow the same possibilities as the programming.
Every BPMS in the market offers help tools (which are increasingly more powerful) to make the modeling easier, but it is very difficult that they are capable of completely substituting the programming.
From my experience, AuraPortal is the only BPM solution that requires absolutely no programming.
It must be taken into account that selecting the right BPM solution greatly depends on the project at hand, and that the comparatives are always subjective, but here is a report about the most well known BPMs in the market where AuraPortal has been ranked in the top position:
www.auraportal.com
Thanks Andy..your inputs are helpful...
Many Thanks
Pratyush
Hi Pratyush,
I don't know about pricing relative to competitors. Sorry.
Re: ECM, yes, definitely.. Check out this link: www.appian.com
Best regards,
Andy
Thanks Andy. Would you have an idea as to how Appian priced compared to other BPM suit? Does it also offer Enterprise content management capabilities?
Many Thanks
Pratysuh
Hi Pratyush, fyi: www.bizagi.com
In 2007 I've modeled new loan processes for a online bank with this tool. I've worked together with the CEO of bizagi, Gustavo Gomez!
You're welcome
Kurt
Our only experience is with Appian, for which we are a Value Added Service Provider, and with a smaller, Google Docs-based workflow engine called KiSSFLOW. If you're considering the former then the latter won't meet your needs, so let's focus on Appian.
We became involved with Appian because of how impressed we were with its BPM Suite in terms of its portability, functionality and easy-to-learn customization capabilities. Basically, it can do what you need it to do, it is available where you and your users need it to be and setting up workflows is a snap.
Let me know if we can help you.
Thanks Kurt. I have never heard Bizagi. I would appreciate of you can put your Bizagi experience in your response. Maybe that may turn out to be better proposition for us...
Many Thanks
Pratyush
Hi, I'm sorry but I don't have any experience with Apian, Open Text and Oracle BPM Solutions. Only with Bizagi! I hope You will get better answers