Abdurrahman GoriTechnical Manager at a comms service provider
Paul ParisiEnterprise Architect at Mobiliser
Deepak ThomasSenior Software Quality Analyst at a financial services firm
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The most valuable feature is the ability to share the logic within the rules engine with the business, so you can put it up for everybody to read."
"When I compare it with other BPM tools, like IBM, it is great, open source, and free when you use the community version."
"The solution is easily compatible with HTML forms and HTML language programming and that is the most significant part."
"The speed and execution of DMN was a big selling point for us. It's very good at conducting business processes that are easily modeled and presented in a way that's easy to understand."
"It allows me to present or to demonstrate the business process flow, visually, without having to resort to PowerPoint, Visio, or other products."
"It has an open BPM"
"The interface and the number of connectors that they provide are the most valuable features. The support here, it's kind of okay. But the main thing is with the number of connectors and the UI, the user interface."
"Being able to use a Java-based solution makes the product flexible."
"We appreciate the drag and drop functionality and the easy to access plug and play features."
"Appian also has very flexible local integration."
"Good workflow engines that bridge the gaps of processes."
"In terms of interface, it's very good. In terms of infrastructure, it's amazing and already using multiple tools behind the scenes. It's a low-code platform, so it's very easy to implement."
"The product has a very good mobile app."
"The initial setup was seamless. We didn't run into any hardships at all."
"It provides us with real-time data on all connected systems in terms of how they're integrated with each other and how they are performing in a workflow manner."
"Compared to other code tools that I've seen, Appian has a more robust rules engine"
"The most valuable features are the recorder because it's user-friendly and the integration with other tools Excel."
"This solution has great document recognition capabilities."
"The dashboard is the solution's most valuable feature. When clients want to look at the data it's very easy for them to do so. The dashboard for the IT manager is very useful if there are issues and to create and follow processes."
"In terms of stability, it's quite good. It's an internal IP product."
"In our opinion this group are the leaders in providing RPA solutions."
"We can see that its competitive ability is quite good."
"The most valuable feature is that it is easy to use."
"WorkFusion's SAP integrations are really good."
"I would like to see the forms engine available in the open-source version of this solution."
"I would like to have a feature for audit logging, audit logs and audit log management. And some history of use for the audit logs."
"I would also like a very easy to use form builder."
"Especially when you use the open-source version, there are issues with performance."
"If there were some industry templates it would have helped significantly, because it is similar to a process map for a domain. That is what we are currently creating, a domain-relevant process map."
"Lacking in forms visualization."
"The support definitely can be improved. Apart from that, the language should be extendable to other platforms. If I want to write, I'll run a different platform, like Python code on top of it, or COBOL code on top of it, and it should support those languages."
"The solution could use some enhancements like adding connectors, improving forms and having a mobile app, but everything is an enhancement rather than a flaw."
"The solution could use some more tutorials to help brand new users figure out how to use the product effectively."
"They should provide more flexibility so designers can create a more picture perfect device."
"Lacks integration with other products."
"It is also not easy to learn. Training tutorials could be improved."
"We have clients that want to use Office 365, Microsoft Analytics, and Power Apps. Appian just isn't the same as using something specifically designed to cater to the Microsoft Suite."
"I would like to see more complete university tools. For example, with UiPath, I have had a good experience related to a free course in order to provide some users some different levels of knowledge. This extra training helps users not only use the solution but to develop further within the tool."
"The graphical user interface could be easier to use. It should be simplified."
"I wouldn't say their response time is long, but it could be quicker."
"It should integrate with more ERP solutions like SAP. It doesn't currently have that ability."
"A better graphical user interface that allows business users to perform automation would make this solution number one in the market."
"The problem with the solution is that it is agnostic, so it's not made for banks. Sometimes we are challenged because of this. We have to make everything from scratch to make it work for our clients."
"On a scale of 1 - 10 I would rate them a 6. That's not low - that 60%. But as I said, it needs to be upgraded and modified."
"We would like to see further improvement in the area of running headless."
"I would also like for it to be NLP-based."
"One of the issues that we are facing here in China, is that we cannot access the material for training because it is on YouTube. In China, we do not have access to YouTube."
"It is complex for enterprise implementation. The solution needs a needs minimum, of 20-22 servers. It's no small task. This is not a straightforward setup. It's a large undertaking and there are many moving parts."
"We are using the open-source version of this solution."
"Camunda is much cheaper."
"I use the open-source free version."
"The open-source version of the product is free to use."
"The cost of this solution is better than some competing products."
"Licensing costs are anywhere from $80,000 to $100,000 USD per year."
"We use the open-source version, which can be used at no cost."
"I think Camunda BPM can improve their licensing costs. It isn't easy to find clients with Camunda BPM licenses mainly because it's quite expensive."
"The solution offers a monthly subscription model. That's what we use. I recall it being about $90 a month. They do have different tiers."
"It's an enterprise tool and can be used by enterprise only. So it's a very expensive tool."
"The licensing will be on a monthly basis. We are estimating that cost to be around $2000 to maybe $3,000 per month. We don't foresee any costs above that."
"The pricing can be a little confusing to customers."
"The price of this solution is a little high here in Mongolia."
"Find it online."
"They have a very expensive license compared to any other automation tool. For instance, at $50,000 - $60,000, you can bring in an Automation Anywhere solution. For this solution, you need at least $250,000 to get something going."
"It is not the most expensive solution, but it is also not the cheapest."
"I can't speak to pricing. It's a contract signed by upper management."
"We are on an annual contract to use the solution."
Camunda Platform is a complete process automation tech stack with powerful execution engines for BPMN workflows and DMN decisions paired with essential applications for modeling, operations, and analytics.
With a clear vision to automate any process, anywhere, Camunda is reinventing process automation for the digital enterprise. Featuring a developer-friendly, open source approach, enterprises can use Camunda Platform to breakthrough technological, organizational, and infrastructure barriers, optimize their business processes, and drive their digital transformation initiatives forward.
WorkFusion RPA Express is free, enterprise-grade software that enables business users to integrate core systems and automate transactions. It's easy to install and can run on a laptop or a single server, with features that operations team pay for right now.
Appian is ranked 6th in Business Process Management (BPM) with 10 reviews while WorkFusion is ranked 9th in Robotic Process Automation (RPA) with 14 reviews. Appian is rated 8.6, while WorkFusion is rated 7.6. The top reviewer of Appian writes "Offers flexible local integration that we have used extensively to integrate with our Legacy system". On the other hand, the top reviewer of WorkFusion writes "Enables us to serve various automation needs as both tech and business users". Appian is most compared with Pega BPM, ServiceNow, Mendix, Microsoft PowerApps and Salesforce Platform, whereas WorkFusion is most compared with UiPath, Blue Prism, Automation Anywhere (AA), Microsoft Power Automate and HyperScience.
We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.