We performed a comparison between Atlassian Confluence and OpenText Extended ECM based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Atlassian, Liferay and others in Corporate Portals (Enterprise Information Portals)."The integration's very good. You still have integration with lots of third party products, and it's very good."
"It integrates well with other Atlassian products"
"The trial stages, the ability to connect it to Jira, and the ability to export in PDF are all good capabilities."
"The sharing of information and simple formatting are valuable features. That is, there are no templates, and everything uses one format. This means that people don't need to worry about formatting."
"The templates are a valuable feature. You can make templates. There is a space inside where you can create pages. When you use the template, the page auto-generates text and images. You do not have to think about the structure of your page as well, which I think is a very good thing for a user. Because usually when you're in front of a blank page, it can be a bit dreadful to know where to start."
"It is just the fact that it is a one-stop shop for all project documentation. It is compared to storing things in files and directories and stuff like that. It provides the overall usability and accessibility of many projects and documents in one area."
"The most valuable feature of Atlassian Confluence is the ability to access your files from anywhere."
"It is a good collaboration tool."
"Being able to tag metadata on documents and being able to have different workspaces in there for our documents is valuable. We do loan documents, and different types of documents have different types of retentions. We are able to categorize based on that, and we are able to do tag searching to find what we are looking for."
"It's a very good solution."
"We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into where everything is. Being able to use that on top of the Content Server was a big help."
"OpenText Extended ECM's most valuable features include permissions and security models. I also like the tool's ability to add metadata and use it to categorize information."
"The ability to add metadata and use that to categorize information is a valuable feature of OpenText Extended ECM."
"The tool's most valuable features are document storage, security, and compliance."
"The solution's automatic document numbering, state management, and process flow are very useful features to go through the full cycle of the document."
"The integration of a document management platform with many other applications, e.g. SAP, SuccessFactors, Salesforce, SharePoint, etc."
"The cost of the solution is too high."
"Atlassian Confluence is not really a community-friendly solution."
"Confluence could incorporate stronger records management and automation features. The current management structure is too open, which becomes an issue."
"The price could be improved. I have heard that certain adjustments would be made in 2024 and that it will then be more expensive, but I don't know the specifics."
"Managing user permissions and credentials could be easier."
"The one way in which this solution could be improved is by offering better design and UI."
"Space maintenance could be made a little more user-friendly."
"The user interface is a little bit stale. The file attachments and how they work could be improved. There is also room for improvement when it comes to CDNs."
"A dashboard with information would be nice to see."
"We had some issues with scalability in the production. So, I would rate it a five out of ten."
"Pricing could be improved and the stability or the performance needs improvement, which is very important."
"There are no additional features that I would like to see. I am pretty happy with it, but their support could be a bit better."
"We are looking for new, advanced UI features. Currently, the UI does not look great."
"The solution needs to improve the user interface."
"Initially there can be stability issues due to unknown factors such as usage of the system, quantity of documents ingested, load during peak hours."
"The solution should work better with partners and be more developer-friendly."
Atlassian Confluence is ranked 2nd in Corporate Portals (Enterprise Information Portals) with 99 reviews while OpenText Extended ECM is ranked 3rd in Enterprise Content Management with 18 reviews. Atlassian Confluence is rated 8.2, while OpenText Extended ECM is rated 7.8. The top reviewer of Atlassian Confluence writes "Good usability, helpful community support, and facilitates well-structured documentation ". On the other hand, the top reviewer of OpenText Extended ECM writes "Serves as a single source of support for the company but has scalability issues". Atlassian Confluence is most compared with Microsoft Teams, Office 365, Microsoft OneDrive, SharePoint and Zendesk, whereas OpenText Extended ECM is most compared with OpenText Documentum, SharePoint, IBM FileNet, Hyland OnBase and Oracle Content Management.
We monitor all Corporate Portals (Enterprise Information Portals) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
