We performed a comparison between Fortra's Automate and Pega BPM based on real PeerSpot user reviews.
Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA)."The most valuable features for my client are timing and scheduling."
"This product is quite easy to install, learn, and use, with our new employees being able to start using it in projects for clients after only two weeks of internal training."
"The interface is simple, user-friendly, and very intuitive."
"I actually quite liked the no-coding functionality."
"The solution is continuously adding more integrations to help with workflows and bot and task creation."
"We have found the pricing to be very reasonable."
"I like the interface; it makes managing automation easy. We can set different schedules and templates for each task."
"The ability to connect to websites and pull data is the solution's most valuable feature."
"The solution's case management is its most valuable aspect."
"It is quite configurable, which is the most exciting feature. We can easily configure it as per our needs."
"The stability has been good. We haven't had any issues."
"Pega BPM offers a lot of out-of-the-box functionalities."
"This solution is useful for business process management if you have any banking solutions or need to manage a process."
"Pega BPM's most valuable features are case management, integration, the convenience of using REST APIs, and the ease of changing things at the UI level."
"When our clients automate the KYC and onboarding processes, they can reduce their manual force and then deploy them in much better tasks rather than the mundane activities of selecting forms and gathering information."
"It is a stable product."
"Error messages should be better. For error status, there should be better documentation because a lot of times, error messages that you get are quite vague. For example, you get a message saying that the workflow has run into an unknown status, which is vague. It just tells you that it failed, but you don't know how or why it failed. It makes debugging difficult."
"We really need a free development environment for customers. Building and testing automation on production isn't ideal."
"The vendor is currently working on a solution that allows us to automatically create a process that is based on a document that we receive via email."
"Fortra's Automate is not as reliable as I would like it to be."
"Sometimes when we communicate with the ERP system and there is an issue, we are not always aware of the specifics of Automate and the source of the problem."
"I would like to see some better web automation, a wizard like the one in the product WinAutomation would be very nice."
"The documentation for errors needs improvement as many of the error messages we receive are very vague."
"It would be an improvement if Automate had better stability tools, whether by recommending a certain amount of memory because it can be a memory hog at times."
"The UI part needs improvement."
"It needs more integration with other platforms."
"First-time customers will find its licensing tricky. The technical support team for this solution could be faster in resolving tickets."
"There are some UX shortcomings within the solution. However, it's my understanding that they have addressed them and in the next three months they will come out with a new updated version. They will be moving away from HTML5."
"An area for improvement in Pega BPM is security. It's secure, but it still has a lot of vulnerabilities. Pega BPM is robust, but it still needs some improvement performance-wise."
"This is an expensive solution."
"If it could also be integrated with robotics, it could help with a lot of things, even if we don't have APIs, we could still talk to other applications. If it could invoke a bot, for example."
"To learn Pega, you need to be a partner. If someone just wants to learn Pega for the sake of learning, they won't be able to do so as they don't give access to that."
Fortra's Automate is ranked 5th in Robotic Process Automation (RPA) with 21 reviews while Pega BPM is ranked 3rd in Business Process Management (BPM) with 55 reviews. Fortra's Automate is rated 8.2, while Pega BPM is rated 8.2. The top reviewer of Fortra's Automate writes "Can automate several processes with only one bot and is easy to implement, administer, and use". On the other hand, the top reviewer of Pega BPM writes "Low code with great APIs and good flexibility". Fortra's Automate is most compared with Microsoft Power Automate, UiPath, Red Hat Ansible Automation Platform, MOVEit and Automation Anywhere (AA), whereas Pega BPM is most compared with ServiceNow, Camunda, Appian, Microsoft Power Apps and IBM BPM.
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