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Most Helpful Review
Find out what your peers are saying about UiPath, Automation Anywhere, Blue Prism and others in Robotic Process Automation (RPA). Updated: October 2020.
442,517 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The solution is easy to learn and with it, it's easy to replicate knowledge.""Its integration with source control is very refreshing. There could be a little bit more maturity around how to do some of the features, but not having to go outside the app, not having a separate set of procedures, allows you to check in and check out right from within the app. You can make edits and uploads and undo your checkouts.""It really does have a great dashboard. It has Bot Insight, it has MetaBots, and IQ Bots. It has so many features where it can read a file and loop.""MetaBots are useful when connecting to websites or to forms with objects that need to be captured.""MetaBot is the most valuable feature. Other products have robotic functionality but MetaBot is a kind of functionality by which code is created... so business users who do not have coding knowledge can drag and drop.""We have seen more efficient processing and less number of errors due to quality control.""We have staff who have been moved out of the mundane tasks and are now doing value-added activities.""One of the features that we have used the most is an action in the Workbench called Object Cloning. We find that very reliable and very useful for implementing different business processes."

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"The most valuable feature is the integration with Azure DevOps.""The most valuable feature of this solution is regression testing tools.""The solution helps improve the stability of our product. It also decreases the work of our manual quality assurance engineers.""The solution is great as a record and playback tool. It also has valuable regression testing.""Complete works perfectly with CUTE. That includes all dialogues, right-click menus, or system dialogues, etc., which are handled well.""The database checkpoints detect problems which are difficult for a human resource to find.""Customer service and technical support responsiveness are high. Everyone is very professional.""The reporting is ready to use and doesn't require any setup."

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Cons
"We had several issues when trying to connect the different components, due to our firewalls. They were eventually solved by our internal IT and the AA technical team.""Regarding the UI, once you're in some of the screens there are fixed dialogues. They are a set size, so there's a lot of horizontal scrolls and vertical scrolls.""If I want to do something that is more purely business-related and is somewhat complex to write or is nuanced, I sometimes have trouble implementing that inside of the Automation Anywhere script. I feel limited at times with some of the looping and some of the branching and some of the ways to make procedure calls when I have a complex business issue.""The schedule queue needs improvement. When one task fails, everything else gets stuck, requiring manual intervention to clear the problematic schedule and trigger the other tasks.""There is room for improvement when this application is used in a Citrix-based environment.""We have a few issues which have persisted. These end up restarting the machine. We are hoping in version 11.3 of Automation Anywhere, our compatibility and infrastructure issues will be resolved.""If you work with image recognition and custom objects, there are stability issues.""The main things I've found that could be better are small things that can be annoying when you're using them a lot. I would recommend they add a feature where, if you mark the start of an "If" sentence it will highlight the end of the "If" sentence. That would make it easier to get a better overview."

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"What is currently missing from this solution is better support for mobile testing.""The artificial intelligence needs to be improved.""The solution needs Mac OS support. Right now, the solution has only been developed to accommodate Windows OS.""The solution needs more training manuals or some form of online forum for learning. It needs more documentation.""The solution needs to extend the possibilities so that we can test on other operating systems, platforms and publications for Android as well as iOS.""Name Mapping feature should be clearer. Whenever I use it, I do not really know what will work and what will not work.""Stability issues occurred only when connecting to the SourceSafe. Sometimes, after getting the latest version, the tool hangs and it should be reopened in order to recover.""The test object repository needs to be improved. The hierarchy and the way we identify the objects in different applications, irrespective of technology, needs adjustments. The located and test objects are not as flexible compared to other commercial tools."

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Pricing and Cost Advice
"Pricing is too high for small-scale groups. The Control Room yearly fee is high, making it difficult to break even.""Automation Anywhere is competitive... Pega is somewhat comparable, but Pega also requires a lot more infrastructure and a lot more experience to get up and running.""Automation Anywhere is costlier than the general competition. That is aligned with the share of the market it has.""They're very flexible around pricing and licensing.""They give us a good deal on the licensing because we bundle and customize things. If you ask to get a bulk business deal, you will receive more benefit. If you take other products from the suite, like IQ Bot, you can also receive a deal on the licensing.""We just did a round of price comparison on a global scale and found it's so hard to compare the license prices. But, Automation Anywhere, in general, is on the same price level as the other vendors, a bit lower in some cases.""If you look at the capital expenditure, Automation Anywhere is number two to UiPath. But if you take a long-term view, on a scalable model of a large number of bots coming out, it slowly goes on to become the costliest tool. There is something they can do about that. The capital expenditure goes out right at the point of buying the tool. For Automation Anywhere, I would need to spend $20,000. UiPath can give me something for $6,000, while Blue Prism will come in at $300,000.""It's cheaper than other similar solutions."

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"This is a pay-per-use service that is not expensive, and cost-efficient if you have a small team.""The license price for a physical machine is cheap, and for virtual machine, it is very expensive.""Our ROI is about $10,000 a year.""The option we chose was around $2,000 USD."

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Questions from the Community
Top Answer: Automation Anywhere provides below features better than Blue prism: 1. End-to-End Solutions,--------------- (IQ Bot - Bot Runner (Attended & Unattended) - Bot creator -Bot Insights) one platform… more »
Top Answer: The cost will depend upon what you wish to automate! Most of the users have indicated the cost of the bot. So multiple $10k with the number of a bot (assumed at giving 2000 hours of productivity = 1… more »
Top Answer: The most valuable feature is the screen recorder, which helps to automate processes easily.
Top Answer: Complete works perfectly with CUTE. That includes all dialogues, right-click menus, or system dialogues, etc., which are handled well.
Top Answer: I'm not sure if there are licensing costs involved in the solution. We simply bought the product outright and started using it.
Top Answer: The solution needs to extend the possibilities so that we can test on other operating systems, platforms and publications for Android as well as iOS. Right now, Complete can test only on native… more »
Ranking
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68,120
Comparisons
24,415
Reviews
251
Average Words per Review
808
Avg. Rating
8.0
5th
Views
19,140
Comparisons
12,770
Reviews
9
Average Words per Review
417
Avg. Rating
8.0
Popular Comparisons
Compared 39% of the time.
Also Known As
Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise
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Automation Anywhere
SmartBear
Overview

Automation Anywhere is a global leader in Robotic Process Automation (RPA), empowering customers to automate end-to-end business processes with software bots that perform repetitive and manual tasks, resulting in dramatic productivity gains and business resiliency with less than one-year payback, on average. The company offers the industry’s leading web-based and cloud-native intelligent automation platform combining RPA, artificial intelligence, machine learning and analytics right out of the box, to help organizations rapidly start and scale their process automation journey. Its Bot Store is the world's first and largest marketplace with more than 1,000 pre-built, intelligent automation solutions. With a global network of 2,000 partners, Automation Anywhere has deployed over 2.4 million bots to support some of the world’s largest enterprises across all industries. For additional information, visit www.automationanywhere.com.

TestComplete is a powerful and robust automated testing tool for mobileweb and desktop  applications. Quickly and easily create accurate and repeatable tests across multiple devices, platforms and environments – regardless of experience level. It supports multiple languages, modern control sets and integrates with open source frameworks and tools like Selenium, SoapUI and Jenkins.

Offer
Learn more about Automation Anywhere (AA)
Learn more about SmartBear TestComplete
Sample Customers
Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest DiagnosticsCisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Top Industries
REVIEWERS
Financial Services Firm28%
Computer Software Company16%
Manufacturing Company14%
Pharma/Biotech Company9%
VISITORS READING REVIEWS
Computer Software Company39%
Comms Service Provider13%
Financial Services Firm6%
University5%
REVIEWERS
Computer Software Company28%
Manufacturing Company11%
Financial Services Firm11%
Comms Service Provider11%
VISITORS READING REVIEWS
Computer Software Company38%
Comms Service Provider11%
Media Company6%
K 12 Educational Company Or School6%
Company Size
REVIEWERS
Small Business9%
Midsize Enterprise9%
Large Enterprise82%
VISITORS READING REVIEWS
Small Business8%
Midsize Enterprise16%
Large Enterprise76%
REVIEWERS
Small Business16%
Midsize Enterprise38%
Large Enterprise46%
Find out what your peers are saying about UiPath, Automation Anywhere, Blue Prism and others in Robotic Process Automation (RPA). Updated: October 2020.
442,517 professionals have used our research since 2012.
Automation Anywhere (AA) is ranked 2nd in Robotic Process Automation (RPA) with 261 reviews while SmartBear TestComplete is ranked 5th in Test Automation Tools with 8 reviews. Automation Anywhere (AA) is rated 8.0, while SmartBear TestComplete is rated 8.0. The top reviewer of Automation Anywhere (AA) writes "Has the ability to customize and build out the platform to make it more useful and valuable". On the other hand, the top reviewer of SmartBear TestComplete writes "Easy set up and test creation but the test object repository needs improvement". Automation Anywhere (AA) is most compared with UiPath, Microsoft Power Automate, Blue Prism, froglogic Squish and Pega Robotic Process Automation, whereas SmartBear TestComplete is most compared with Ranorex Studio, Tricentis Tosca, Katalon Studio, Micro Focus UFT One and CrossBrowserTesting.

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