BMC TrueSight Operations Management vs. CA APM

BMC TrueSight Operations Management is ranked 9th in Application Performance Management (APM) with 8 reviews vs CA APM which is ranked 3rd in Application Performance Management (APM) with 74 reviews. The top reviewer of BMC TrueSight Operations Management writes "Before choosing this product, we evaluated other options, and we still do. Mainly, it ends in a mixture of tools, and using open source-based tools reporting up into it". The top reviewer of CA APM writes "There is a primary layer of alerting or metrics monitoring put in place. The initial setup is complex". BMC TrueSight Operations Management is most compared with AppDynamics APM, IBM Tivoli NetCool OMNIbus and Dynatrace. CA APM is most compared with Dynatrace, AppDynamics APM and New Relic APM. See our BMC TrueSight Operations Management vs. CA APM report.
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Quotes From Members Comparing BMC TrueSight Operations Management vs. CA APM

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Pros
Valuable features include wide support for monitoring, strong event management, service management capability, baselining (analytics) and easy to integrate other tools with it.It provides common administration, and a Single Sign-On Platform with RBAC, which eases the cross launch between multiple toolsThe tailoring of the knowledge modules has been particularly useful as I can streamline the agents to only report on critical events.It is very helpful to be able to apply rule-based routing to alerts.TSOM's ability to consolidate alerts into a single location and provide filtering of alerts is great.It has provided us with a single location to host all events to be viewed/monitored by our NOC. This has greatly helped them to streamline their processes.It allows our operations team to have one single application to reference when investigating issues in our environment.Signature baselines, which have allowed us to fine tune many of our events and significantly reduce the number of events generated.

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​Deep Dive and Transaction Analysis Triage capability.​Some of its valuable features include transaction traces, dashboards, and metric grouping to see combined data.CA APM is very scalable and used in a clustered environment because it supports more than its technical capacity.Stability is one of the strongest attributes of CA APM. It is very stable on all platforms.Now, we know we have a problem, because there is a primary layer of alerting or metrics monitoring put in place, that is the good part.Cross-VM transaction traces provide a complete "what happened where".Proactive snapshots of transactions and all details of a transaction are saved in case of an error.Attribute decoration is a unique and very powerful feature. We can add meaningful meta information based on our internal demand.

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Cons
Deployment requires lots of resources (servers). It has too many consoles.The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large.BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization.BMC's online documentation is often incorrect or incomplete.I would really like to see out-of-the-box support for monitoring uninterruptible power supplies.More modules for less popular applications and better documentation.I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier.The sizing (which is difficult), the maintenance of it and the upgrade paths. This is a difficult area which is not easy to cover, as every client has a different approach of implementing the product.

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User Experience is a BIG one. Integration of all of APM components into one swift deployment.CEM needs to be simplified, because it causes too many interruptions in our daily work.Its profiling. The uniqueness instead of me looking at sampling data, I need to know the m-1 event that actually triggered my scenario where that m event caused a catastrophic event, like a ripple effect; I need to know that m-1. What triggered my major event means I need to understand the event that triggered it and before the cause of that event itself.The initial setup is complex.I would like to see intelligence, deep intelligence or deep analytics.The following need improvement: 1) Integration of third-party content into app maps (e.g. data coming from beats/elastic platform). 2) Support of new application server technologies, time to adopt new versions of them. 3) Dashboarding capabilities (as with all other vendors). 4) Application architecture of the central Enterprise Manager should be developed into a cloud native architecture. 5) Mitigation of SPOF – PostgreSQL database, behind Team Center.We enountered stability issues. They were mitigated by performance tuning within infrastructure.System incident analysis and performance monitoring need improvement.

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Pricing and Cost Advice
Pricing is very high.The solutions are not the cheapest but are robust and stable. License model is rather complex and BMC do often change the model.Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for.

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Setup costs are quite competitive relative to other solutions, and simpler.On pricing, CA is very competitive. I think that's going to help in the long run.Pricing and licensing are not issues.Negotiate a lot, but do not forget to buy the product because it is worth it.There is some research needed to determine licensing costs, based on the number of DataPower instances for the Nastel agent, for example.Althougth it is a bit expensive, it is really worth it

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Ranking
RANKING
Views
11,024
Comparisons
4,441
Reviews
8
Followers
569
Avg. Rating
8.0
Views
45,934
Comparisons
7,580
Reviews
74
Followers
1,968
Avg. Rating
8.1
Top Comparisons
Top ComparisonsSee more BMC TrueSight Operations Management competitors »
Compared 27% of the time.
Compared 25% of the time.
Compared 13% of the time.
See more CA APM competitors »
Also Known As
Also Known AsProactiveNet, TrueSight Operations ManagementCA NetQoS Performance Center, Wily Introscope, CA Wily APM, CA App Experience Analytics, CA AXA
Website/Video
Website/VideoBMC
CA Technologies
Overview
Overview

The BMCProactiveNet Performance Management Suite is made up of a number of essential components that will allow end-users to proactively manage their physical,virtual and cloud environments.

By combining capacity and performance analytics, ProactiveNet aligns IT enterprise and cloud systems to business demands, ultimately creating more intelligent and proactive business processes. ProactiveNet allows business needs and demands to be the driver of the IT system, and not the other way round, with the result being optimized resources, reduced risks and costs, and higher performance levels within the business.

CA Application Performance Management (CA APM) is the solution global brands trust to proactively identify and resolve performance and availability issues across physical, virtual, cloud, and mobile applications. Patent-pending analytics provides expertise in the form of guided assisted triage workflows for in-depth, root-cause diagnostics across development and production applications, simplifying and speeding the time it takes to find and fix issues.

CA APM scales to your organization’s needs and automatically correlates multiple sources of data to help you sort through the data and act decisively, helping to improve user experience and application performance.

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Sample Customers
Sample Customers Bank of East Asia and China E-Port. Lexmark, Intermountain Healthcare, National Australia Bank, BBVA Compass Bank, Innovapost, Dansk Supermarked Group, U.S. Cellular, Orange, Cetip
Top Industries
Top Industries
VISITORS READING REVIEWS
Financial Services Firm
34%
Insurance Company
11%
Comms Service Provider
10%
Manufacturing Company
8%
REVIEWERS
Financial Services Firm
39%
Insurance Company
14%
Energy/Utilities Company
11%
Comms Service Provider
8%
VISITORS READING REVIEWS
Financial Services Firm
28%
Comms Service Provider
15%
Insurance Company
8%
Media Company
6%
Company Size
Company Size
REVIEWERS
Small Business
58%
Midsize Enterprise
17%
Large Enterprise
25%
VISITORS READING REVIEWS
Small Business
19%
Midsize Enterprise
3%
Large Enterprise
78%
REVIEWERS
Small Business
15%
Midsize Enterprise
14%
Large Enterprise
71%
VISITORS READING REVIEWS
Small Business
9%
Midsize Enterprise
33%
Large Enterprise
58%
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