BMC TrueSight Operations Management vs Cloudian HyperIQ comparison

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2,797 views|1,916 comparisons
88% willing to recommend
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114 views|91 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between BMC TrueSight Operations Management and Cloudian HyperIQ based on real PeerSpot user reviews.

Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring.
To learn more, read our detailed IT Infrastructure Monitoring Report (Updated: April 2024).
769,976 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Using the TrueSight platform we can monitor server performance and notify the customers using the integrated ticketing for events. We can let them know if there are any issues with a server, or application, or database.""I believe that the ease of use and UI is great""BMC TrueSight Operations Management is easily scalable.""It is a very stable product.""The most valuable features of the solution are alert management, alert generation, and event management.""I like the deep-dive detail and end-user metrics data. The synthetic monitor is the best one. The best point of the new one is that there's no need for configuration. You can inject the Java script and start to change major developments in the application. This is a good approach, and we received all the data using this.""The solution has a very good business event manager tool.""The solution's event management capabilities are fantastic. We do a best of breed. If, on the network side, they use a different tool, we pull all that data in so that we have a single console. It's kind of like the monitor of monitors. We're able to aggregate all the different types of data sets, whether it's log data, app data, OS data, infrastructure data, or network data. We're able to aggregate all those events and then correlate and be able to say we're having an event."

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"The tool has a very good interface and helps to monitor the nodes and resources. The most valuable feature is the S3 dashboard. It helps in migration, and we can monitor the data for at least three months."

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Cons
"There are some small limitations with this tool in terms of reporting dashboards that fit all of the requirements of the individual customer.""The one piece that I would love to see is a general-purpose, configurable agent which would be a framework that you can deploy on anything, whether it be Java or anything else. It would allow you to easily deploy it on a platform that they support.""BMC TrueSight Operations Management could use some enhancements in the application visibility tools.""The product must provide more AI capabilities.""I definitely would like to see more improvement in the self-diagnostics. I need to know when anything is not working or collecting, long before our customer finds it.""It's too complex, too many servers are required, there are too many different components in the solution, and a lot of agents are required.""One of the things that the TrueSight environment is missing is some of the HA abilities. The data collection server called the ISM doesn't really have the HA functionality or workload balancing. It was missing from the previous product as well. It's missing redundancy.""BMC's online documentation is often incorrect or incomplete."

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"The installation process needs to be improved, and the tool needs a better script. Cloudian HyperIQ runs on Docker containers. Sometimes, the file system gets filled. The tool needs to have separate Docker volumes in the installation script. The documentation for reporting needs to be improved. I am not able to generate reports using it. The alert mechanisms also need to be improved. It should integrate with AI and give more metrics to be taken up next year. We can show the response peak as an improvement to our leadership."

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Pricing and Cost Advice
  • "Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for."
  • "The solutions are not the cheapest but are robust and stable. License model is rather complex and BMC do often change the model."
  • "Pricing is very high."
  • "We pay license fees of between $150 and $200 per asset. There is an enterprise software license fee, and then you pay a percentage for your maintenance, and then Premier Support. For example, if you buy a two-year license for the product, then the maintenance fee is added to that for two years at X percent a year. Then there's a small fee on top of that for Premier Support..."
  • "Pricing is all volume-driven. I think we were paying between $80 and $85 per license. That's per unit, for a perpetual license. You pay it one time and then, every year, you pay 20 percent of that for annual maintenance and support. But now that we've grown, we've purchased tens of thousands of licenses and the cost per license has gone down to something like less than $30..."
  • "It is a large, complex product. So, there is a commitment of manpower to deploy it, as it is not a cheap product."
  • "There is a big upfront cost when you buy the license, then there is annual maintenance. We look at, if I bought a license and paid for maintenance for five years, then average it out, what would be my monthly cost. We have had some of the competing tools come in around four dollars. This is coming in as a premium, which is why I don't have it deployed as I would like it. Therefore, we're in negotiations right now. If I can get it down to the four dollar range, I will triple my deployment in a year and a half."
  • "The only possible additional cost that I can mention, that you might not be aware of, is that it uses Oracle partitioning, if you use Oracle. There are Oracle partitioning fees that go with that."
  • More BMC TrueSight Operations Management Pricing and Cost Advice →

  • "Cloudian HyperIQ's licensing is cheap."
  • More Cloudian HyperIQ Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The tool is flexible enough to be customized based on customer requirements.
    Top Answer:The product must provide more AI capabilities. AI is already available but must play a deeper role in the solution.
    Top Answer:The tool has a very good interface and helps to monitor the nodes and resources. The most valuable feature is the S3 dashboard. It helps in migration, and we can monitor the data for at least three… more »
    Top Answer:Cloudian HyperIQ's licensing is cheap.
    Top Answer:The installation process needs to be improved, and the tool needs a better script. Cloudian HyperIQ runs on Docker containers. Sometimes, the file system gets filled. The tool needs to have separate… more »
    Ranking
    Views
    2,797
    Comparisons
    1,916
    Reviews
    15
    Average Words per Review
    411
    Rating
    7.7
    Views
    114
    Comparisons
    91
    Reviews
    1
    Average Words per Review
    399
    Rating
    10.0
    Comparisons
    Also Known As
    ProactiveNet, TrueSight Operations Management
    HyperIQ
    Learn More
    Overview

    BMC TrueSight Operations Management is a solution that delivers end-to-end performance monitoring and event management. It does so by using machine learning, analytics, and AIOps to identify, analyze, and resolve application and infrastructure problems quickly. BMC TrueSight Operations Management also offers automated remediation and ticketing.

    BMC TrueSight Operations Management Features

    BMC TrueSight Operations Management has many valuable key features. Some of the most useful ones include:

    • TrueSight Smart Reporting
    • Broad monitoring capabilities
    • Hundreds of integrations
    • Event grouping
    • Proactive alerts
    • Incident tickets
    • Cause analysis
    • Automated log analysis

    BMC TrueSight Operations Management Benefits

    Some of the benefits of using BMC TrueSight Operations Management include:

    • Detects performance issues: BMC TrueSight Operations Management helps you detect and address performance abnormalities before they impact your organization.
    • Beneficial for IT teams: Since BMC TrueSight Operations Management automatically learns the behavior of your infrastructure, it is able to alert you when specific behaviors require attention, helping IT departments focus on other pressing priorities.
    • Cost efficient: BMC TrueSight Operations Management will save your company money by eliminating the need to manage thousands of traditional, static thresholds for event generation.
    • Reduces manual tasks: BMC TrueSight Operations Management minimizes the need to manually define, configure, and maintain correlation rules and policies.
    • Fewer false alarms: With BMC TrueSight Operations Management, the number of false alarms and associated incidents decreases drastically.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by BMC TrueSight Operations Management users.

    Mudassir A., Sr. Technical Consultant at a tech services company, says, "The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."

    A General Manager - Sales at a tech services company explains, “There are many features that are most valuable in BMC TrueSight Operations Management. First, its proactive monitoring feature is highly developed. BMC TrueSight Operations Management is an intelligent tool that's able to understand day-to-day operations and consistently gives alerts. The alerts are not automatic for some activities, e.g. some alerts are given monthly, while some are given more frequently. The consolidated dashboard where you can enjoy a single pane of glass to look at the full infrastructure from the servers to the VMs, to the clouds, to the application, to the database, to the network devices, including having a topology, and having a tendency map of the topology of key offerings, is also a valuable feature of this solution.”

    An Information Systems Computer System Controller at an insurance company states, “The business event manager tool that consolidates detailed information from a single instance of equipment is the most valuable thing for me. It provides support for the business tools and the IT services which come from several systems.”


    Gain operational insights with Cloudian HyperIQ, a monitoring and predictive analysis tool. View data from across your Cloudian environment, including storage and networking. Set thresholds and alerts to highlight potential issues and identify corrective action. Within a single site or across multiple locations, HyperIQ gives you real-time insights.

    Sample Customers
    Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
    University of Leicester, NTT Communications ICT Solutions , City of Montebello, WGBH Boston , Italian Service Provider Zuchetti Informatica
    Top Industries
    REVIEWERS
    Financial Services Firm32%
    Comms Service Provider21%
    Healthcare Company11%
    Manufacturing Company11%
    VISITORS READING REVIEWS
    Financial Services Firm21%
    Computer Software Company13%
    Government9%
    Manufacturing Company6%
    No Data Available
    Company Size
    REVIEWERS
    Small Business43%
    Midsize Enterprise10%
    Large Enterprise47%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise9%
    Large Enterprise76%
    No Data Available
    Buyer's Guide
    IT Infrastructure Monitoring
    April 2024
    Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring. Updated: April 2024.
    769,976 professionals have used our research since 2012.

    BMC TrueSight Operations Management is ranked 21st in IT Infrastructure Monitoring with 48 reviews while Cloudian HyperIQ is ranked 39th in IT Infrastructure Monitoring with 1 review. BMC TrueSight Operations Management is rated 8.2, while Cloudian HyperIQ is rated 10.0. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of Cloudian HyperIQ writes "Includes a Grafana dashboard that helps to improve monitoring and reporting ". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic, whereas Cloudian HyperIQ is most compared with Nagios XI.

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    We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.