We performed a comparison between BMC TrueSight Operations Management and Grafana based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Grafana is a flexible, open source solution that is highly valued for its user-friendly interface, customizable graphs, and accurate application metrics. It is also praised for its moderate pricing and a positive return on investment. While both BMC TrueSight Operations Management and Grafana have valuable features, Grafana's good integration and visually appealing graphs make it a popular choice and the preferred solution.
"We're using native monitoring capabilities for all our server hardware, for visibility for applications, for URLs, for webpage response and accuracy, and for monitoring network throughput in a lot of particular instances. We're using lightweight protocols for pinging, for DNS, for LDAP."
"BMC TrueSight Operations Management is easily scalable."
"The noise reduction for ticketing works much better than we have seen in a lot of other companies."
"The major advantage of the product is estate management."
"The ability to pull hosts together to show what processes are running, so it can be used for change management."
"From an administrative standpoint, what stands out in TrueSight is the ability to implement quickly. When they have a requirement to monitor something, we're able to turn that on quickly in their environment. We're able to set up new apps within a day."
"TSOM's ability to consolidate alerts into a single location and provide filtering of alerts is great."
"It has provided us with a single location to host all events to be viewed/monitored by our NOC. This has greatly helped them to streamline their processes."
"Grafana is able to connect with multiple data sources, unlike Elasticsearch."
"Kubernetes could help us to better visualize the trend of our data by recording and displaying our history over a chosen duration, such as the last 30 days."
"Great capacity planning and the solution has a great GUI."
"Compatibility with Prometheus databases and the Spring Boot application make it the first choice when moving toward an SRE model."
"It is easy to change and move virtual servers."
"There are multiple kinds of models there to create dashboards, which is quite useful."
"The initial setup is straightforward with just a few clicks on the solution's cloud."
"It gives us the visibility we need. I like that when we add deployment markers or release markers, we know exactly when an issue arises. For instance, if there is an increased usage of CPU, we can link it directly to the deployment that might have caused the issue. It increases productivity and observability. We can now easily tell when a certain issue arises. It's way easier to debug because it can point you to certain things based on these markers, and we can debug easier."
"The solution's support service could be better."
"I definitely would like to see more improvement in the self-diagnostics. I need to know when anything is not working or collecting, long before our customer finds it."
"The one piece that I would love to see is a general-purpose, configurable agent which would be a framework that you can deploy on anything, whether it be Java or anything else. It would allow you to easily deploy it on a platform that they support."
"I would really like to see out-of-the-box support for monitoring uninterruptible power supplies."
"The graphs are extremely limited. We don't have a lot of dashboard options. To make reports and dashboards more useful, we usually need to integrate some dashboard solutions."
"BMC's online documentation is often incorrect or incomplete."
"Application performance management (APM) is an area with certain shortcomings in the solution that needs improvement. I"
"It would be better if the initial setup and deployment were more straightforward."
"There are some areas of network drives that are not showing as expected based on server usage."
"It would be helpful if they simplified the data source."
"Grafana doesn't provide anything for reporting."
"Writing queries can be a bit difficult because the syntax must be maintained."
"The solution has room for improvement with a better API to help automate the construction of the dashboards easier."
"The security needs to be improved, such as the capacity to add permissions on dashboards."
"I have a problem with Grafana in the area of documentation."
"The solution should include online support."
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BMC TrueSight Operations Management is ranked 16th in Application Performance Monitoring (APM) and Observability with 48 reviews while Grafana is ranked 6th in Application Performance Monitoring (APM) and Observability with 38 reviews. BMC TrueSight Operations Management is rated 8.2, while Grafana is rated 8.0. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of Grafana writes "Agent-free with great dashboards and an active community". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic, whereas Grafana is most compared with New Relic, Azure Monitor, Sentry, Dynatrace and Elastic Observability. See our BMC TrueSight Operations Management vs. Grafana report.
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We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
