BMC TrueSight Operations Management vs. IBM Tivoli Composite Application Manager Comparison

BMC TrueSight Operations Management

IBM Tivoli Composite Application Manager

BMC TrueSight Operations Management

Read 11 BMC TrueSight Operations Management reviews.

10,918 views|5,938 comparisons

IBM Tivoli Composite Application Manager

Read 1 IBM Tivoli Composite Application Manager review.

2,257 views|1,982 comparisons

Most Helpful Review

Doug Greene

Sr. Director Operations at a comms service provider

Enables us to triangulate, using multiple sets of data - including log, app, OS, network, and more - and find issues

Because we've used it for so long, we've been measuring results for eons. The standard metric that we use, given to us by our CIO, is that 70... Read more »

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Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The fact that they have a very integrated relationship with Sentry Software, the Knowledge Module, is valuable... The richest feature for us is the number of Knowledge Modules that we can load into the product to add breadth of service to the customer. It enables us to move up the operational stack from hardware, to operating system, to application, and to cloud... That enables us to provide one pane of glass over all those layers - hardware, OS, app, and cloud.""The ability of this platform to monitor the very diverse assets that we maintain around the world is its most valuable feature... We support a vast array of manufacturers' equipment, like HP, IBM, Cisco, Dell, EMC, Hitachi... We can do it all with [this] one [solution].""It is breadth. It covers so many different technologies which can roll up into a single console.""The noise reduction for ticketing works much better than we have seen in a lot of other companies.""Its event management capabilities are very open and flexible. I haven't seen a use case scenario with a customer that we couldn't actually solve the problem for, so it's really good. There are some interesting things that happen in an enterprise network (things that people don't normally expect), and the event management product is very flexible. You can solve problems as far as your imagination can go with it.""Using the TrueSight platform we can monitor server performance and notify the customers using the integrated ticketing for events. We can let them know if there are any issues with a server, or application, or database.""We're using native monitoring capabilities for all our server hardware, for visibility for applications, for URLs, for webpage response and accuracy, and for monitoring network throughput in a lot of particular instances. We're using lightweight protocols for pinging, for DNS, for LDAP.""From an administrative standpoint, what stands out in TrueSight is the ability to implement quickly. When they have a requirement to monitor something, we're able to turn that on quickly in their environment. We're able to set up new apps within a day." More BMC TrueSight Operations Management Pros »	"The solution is very stable. We never had any issues with stability." More IBM Tivoli Composite Application Manager Pros »
Cons
"Reporting would be an area for improvement in TrueSight... We have almost 800 customers today on TrueSight and just under 10,000 assets. We need to be able to give a customer some information. If the customer's product fails, they'll ask us, "Did it have a problem beforehand?" We have all those events and we know all the problems it had beforehand. We have to be able to give them access to that kind of reporting. That's an enhancement that we need.""We have a unique use case because BMC typically sells this solution into enterprises that are deploying it within their IT, versus to a managed services provider like us where we're supporting thousands of customers. Multi-tenancy and the scalability have been challenges along the way, as we've grown... If anything could have gone better as we were ramping this up and adding a lot of volume to it, I would say it's the scalability. That would be one thing that could be improved.""I definitely would like to see more improvement in the self-diagnostics. I need to know when anything is not working or collecting, long before our customer finds it.""I would like to see a little more out-of-the-box event correlation and expanded AIOps type capabilities. Where you can train your artificial intelligence operations to be able to memorize an issue once you encounter one scenario, so if you encounter that same problem, you can get to the root cause very quickly.""One of the things that the TrueSight environment is missing is some of the HA abilities. The data collection server called the ISM doesn't really have the HA functionality or workload balancing. It was missing from the previous product as well. It's missing redundancy.""The one piece that I would love to see is a general-purpose, configurable agent which would be a framework that you can deploy on anything, whether it be Java or anything else. It would allow you to easily deploy it on a platform that they support.""We were somewhat limited in TrueSight due to some of the RBAC controls not quite being what we wanted as far as delegating out administrative privileges for implementation. But because we were able to turn requests around pretty well, that burden wasn't too heavy.""In a large company of our size, we need multiple people in our company trained. So, I have to take the training classes. Then, I have to go and train the rest of my organization. I would prefer to say to the other people on my team, "Go to this link and..." Or, "Here's a list of training sessions that you can go to which are online and that are free." I think it would help the adoption of their product in the marketplace, personally." More BMC TrueSight Operations Management Cons »	"The user interface was not good." More IBM Tivoli Composite Application Manager Cons »

Pricing and Cost Advice

"We pay license fees of between $150 and $200 per asset. There is an enterprise software license fee, and then you pay a percentage for your maintenance, and then Premier Support. For example, if you buy a two-year license for the product, then the maintenance fee is added to that for two years at X percent a year. Then there's a small fee on top of that for Premier Support...""Pricing is all volume-driven. I think we were paying between $80 and $85 per license. That's per unit, for a perpetual license. You pay it one time and then, every year, you pay 20 percent of that for annual maintenance and support. But now that we've grown, we've purchased tens of thousands of licenses and the cost per license has gone down to something like less than $30...""It is a large, complex product. So, there is a commitment of manpower to deploy it, as it is not a cheap product.""There is a big upfront cost when you buy the license, then there is annual maintenance. We look at, if I bought a license and paid for maintenance for five years, then average it out, what would be my monthly cost. We have had some of the competing tools come in around four dollars. This is coming in as a premium, which is why I don't have it deployed as I would like it. Therefore, we're in negotiations right now. If I can get it down to the four dollar range, I will triple my deployment in a year and a half.""The only possible additional cost that I can mention, that you might not be aware of, is that it uses Oracle partitioning, if you use Oracle. There are Oracle partitioning fees that go with that.""We're end-of-lifeing it now. Overall, the licensing costs of BMC are a challenge for us in that they're hard costs, whereas open-source monitoring has soft costs, where it's harder to line-item.""We did a five-year, multimillion dollar deal.""Consider scalability very carefully: how much you want to monitor and what components are very important. Then, depending on these two things, filter out unwanted metrics or attributes. If you do a good job at filtering the data, then your licensing costs will be manageable."

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Ranking
3rd out of 85 in Application Performance Management (APM) Views 10,918 Comparisons 5,938 Reviews 10 Average Words per Review 2,713 Rating 8.6	38th out of 85 in Application Performance Management (APM) Views 2,257 Comparisons 1,982 Reviews 1 Average Words per Review 183 Rating 7.0
Popular Comparisons
Splunk vs. BMC TrueSight Operations Management Compared 12% of the time. Dynatrace vs. BMC TrueSight Operations Management Compared 9% of the time. SolarWinds Server and Application Monitor vs. BMC TrueSight Operations Management Compared 8% of the time. AppDynamics vs. BMC TrueSight Operations Management Compared 7% of the time. SCOM vs. BMC TrueSight Operations Management Compared 5% of the time. See more BMC TrueSight Operations Management competitors » + Add more products to compare	IBM Application Performance Management vs. IBM Tivoli Composite Application Manager Compared 19% of the time. Dynatrace vs. IBM Tivoli Composite Application Manager Compared 12% of the time. Azure Monitor vs. IBM Tivoli Composite Application Manager Compared 11% of the time. AppDynamics vs. IBM Tivoli Composite Application Manager Compared 7% of the time. Splunk vs. IBM Tivoli Composite Application Manager Compared 4% of the time. See more IBM Tivoli Composite Application Manager competitors » + Add more products to compare
Also Known As
ProactiveNet, TrueSight Operations Management	Tivoli Composite Application Manager
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BMC	IBM
Overview
TrueSight Operations Management is a broad ITOM solution that delivers performance monitoring, event management, end user experience management, AIOps use cases and automated remediation and ticketing . It deploys machine learning and analytics to dynamically learn behavior, correlate, analyze, and prioritize event data so IT operations teams can predict, find and fix issues faster across complex, hybrid environments. TrueSight Operations Management provides a converged view of application and infrastructure performance across physical, virtual, multi-cloud and container environments. With visibility into web, mobile, and on-premises applications, TrueSight provides the insight IT operations needs to deliver high-quality digital services quickly and effectively enough to keep pace with business demands. TrueSight helps IT to ensure that the applications and services that drive the business continue to perform optimally by examining operational norms, automatically revealing abnormalities, measuring service impact, and proactively identifying risk.	IBM Tivoli Composite Application Manager for Application Diagnostics on z/OS manages real-time problem detection, analysis, and repair to help maintain the availability, performance and general health of on-demand composite applications. it can gain in-depth diagnostic information for specific application requests to identify the root cause of problems. This software provides a consistent way to manage composite applications throughout Java EE application environments. Set alerts to help detect and fix potentially troublesome situations before they affect users. It can resolve performance issues faster and reduce downtime costs.
Offer
Learn more about BMC TrueSight Operations Management Learn More	Learn more about IBM Tivoli Composite Application Manager Learn More
Sample Customers
Ensono Transamerica Boston Scientific Park Place Technologies inContact TD Ameritrade PNC Bank	Michelin Tire Corp
Top Industries
REVIEWERS Healthcare Company25% Manufacturing Company25% Government13% Financial Services Firm13% VISITORS READING REVIEWS Computer Software Company54% Comms Service Provider13% Financial Services Firm5% Government4%	VISITORS READING REVIEWS Computer Software Company65% Comms Service Provider9% Financial Services Firm5% Manufacturing Company3%
Company Size
REVIEWERS Small Business48% Midsize Enterprise7% Large Enterprise45% VISITORS READING REVIEWS Small Business10% Midsize Enterprise2% Large Enterprise88%	No Data Available

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Find out what your peers are saying about Dynatrace, AppDynamics, BMC and others in Application Performance Management (APM). Updated: January 2021.

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455,301 professionals have used our research since 2012.

BMC TrueSight Operations Management is ranked 3rd in Application Performance Management (APM) with 11 reviews while IBM Tivoli Composite Application Manager is ranked 38th in Application Performance Management (APM) with 1 review. BMC TrueSight Operations Management is rated 8.6, while IBM Tivoli Composite Application Manager is rated 7.0. The top reviewer of BMC TrueSight Operations Management writes "Enables us to proactively service our customers and even warn them about problems before they occur". On the other hand, the top reviewer of IBM Tivoli Composite Application Manager writes "A stable solution with an easy setup but a poor interface". BMC TrueSight Operations Management is most compared with Splunk, Dynatrace, SolarWinds Server and Application Monitor, AppDynamics and SCOM, whereas IBM Tivoli Composite Application Manager is most compared with IBM Application Performance Management, Dynatrace, Azure Monitor, AppDynamics and Splunk.

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