We performed a comparison between BMC TrueSight Operations Management and Sysdig Monitor based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Zabbix, New Relic and others in Cloud Monitoring Software."We have one application, which is fairly large. In the past, we had Level 1 and 2 NOC support teams who were responsible for watching dashboards. When they saw an issue in the application, they would call Level 2 or 3 support and escalate the call, if necessary. Now, through the use of this product, we have been able to reduce the headcount by five people, as we are able to eliminate the eyes on the glass. We no longer have people watching the dashboard. We have events which are processed automatically through the system and get to the right people. We had six people in L1s, and now have one. So, we reduced five out of six headcount, which is pretty significant."
"It is a stable solution."
"The most valuable features of the solution are alert management, alert generation, and event management."
"The major advantage of the product is estate management."
"I like the event management part."
"It provides common administration, and a Single Sign-On Platform with RBAC, which eases the cross launch between multiple tools"
"Helix Innovation Studio is a very good feature. It allows us to develop our own enterprise applications and make them available for the customers."
"The solution has a very good business event manager tool."
"The ability to stop/pause and capture logs when something happens is the most valuable feature."
"Docker containers are completely supported, kind of like "first class citizens"."
"One of the things that the TrueSight environment is missing is some of the HA abilities. The data collection server called the ISM doesn't really have the HA functionality or workload balancing. It was missing from the previous product as well. It's missing redundancy."
"I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier."
"The product must provide more AI capabilities."
"The solution is overly complex."
"Reporting would be an area for improvement in TrueSight... We have almost 800 customers today on TrueSight and just under 10,000 assets. We need to be able to give a customer some information. If the customer's product fails, they'll ask us, "Did it have a problem beforehand?" We have all those events and we know all the problems it had beforehand. We have to be able to give them access to that kind of reporting. That's an enhancement that we need."
"Application performance management (APM) is an area with certain shortcomings in the solution that needs improvement. I"
"In our company, we faced some issues with the solution’s application endpoint, IP, and the physical location of the transactions."
"The pricing could be better."
""Events" reporting (errors, crashes, etc.) is not clear at all in a Mesos environment (i.e., it's not clear what specific container is the one that went down). In a Docker Compose environment, it may be way better."
"It is needs to automate the actions to take when an alert is triggered."
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BMC TrueSight Operations Management is ranked 18th in Cloud Monitoring Software with 48 reviews while Sysdig Monitor is ranked 45th in Cloud Monitoring Software. BMC TrueSight Operations Management is rated 8.2, while Sysdig Monitor is rated 7.6. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of Sysdig Monitor writes "The ability to stop and capture logs when something happens is the most valuable feature". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic, whereas Sysdig Monitor is most compared with CrowdStrike Falcon Cloud Security, Prisma Cloud by Palo Alto Networks, Microsoft Defender for Cloud and Dynatrace.
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