We performed a comparison between One Identity Manager and Symantec Identity Governance and Administration based on real PeerSpot user reviews.
Find out in this report how the two User Provisioning Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The support response time and the freedom from strange bugs and strange things happening in the software are valuable."
"The thing that I find most valuable is that Omada consists of building blocks, which means that you can configure almost anything you want without using custom code, making it pretty easy to do. It's possible to connect to multiple target systems and to create one role that consists of different permissions in the different target systems. So one role in Omada can make sure that you have an account in three different systems."
"The most valuable feature of Omada is its API connectivity, which allows seamless integration with various services like SAP, GRC, and Microsoft licenses."
"The most valuable aspects of Omada Identity for me are the automation capabilities."
"You can make resources. You can import them from Azure or Active Directory and put them in an application. For example, if there is an application that uses a lot of Active Directory groups, you can make the groups available for people. If they need to access that application, you can tell them the resource groups you have for that application. People can do everything by themselves. They do not need anybody else. They can just go to the Omada portal, and they can do it all by themselves. That is terrific."
"I appreciate all the support we receive from Omada."
"Omada's best feature is creating accounts, automatically assigning permissions, and distributing resources based on assignment policies."
"We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10 to 30 percent of the time we spent on provisioning access."
"The most valuable feature for me is the built-in security, which is the best that I have seen."
"Even without any customization, if you install it, configure it, it's ready... It's very powerful. Without any customization, it starts working."
"The most valuable features are centralized Identity Management, robust Access Governance, and One Identity Manager workflow automation."
"One Identity enables us to provide users with permissions for only the roles that they need. We can use segmentation to ensure that users don't have roles that can cause trouble in the business."
"It has many features which can be combined and configured in a great way, then put together in projects and ways that developers didn't think were possible, which has been great."
"We have seen a slight reduction in help desk calls, as this solution is a self-service product."
"The IT shop is a great tool that allows a simple interface for users to see their access, be able to request additional access, and view the workflow approval process to understand where their request is and what any hold-ups may be."
"We have reduced about 60% of our help desk calls, especially for onboarding and simple tasks that do One Identity automation."
"It's a very useful tool that has improved our client's security, from day one."
"Connector Xpress and Policy Xpress and the new interface."
"The scalability potential is there if a company needs to expand."
"Word mining and risk campaigns are the most valuable features of this solution."
"It has improved our user management. It is definitely streamlined."
"It is easy to use, and does not requires an extensive programming or development background."
"Automated provisioning removes manual labor and manual provisioning."
"Out-of-the-box the product has a lot of opportunity for configuration and sophisticated identity management capability."
"The reporting and importing have room for improvement."
"Functionality and usability could be improved."
"The account management integration isn't bad, but it isn't plug-and-play like Microsoft Azure. You need some deep development knowledge to set up the connectors."
"What I would most like to see added to the product is role management, especially enterprise or business role management, and the processes around that."
"Omada Identity has a steep learning curve."
"We are trying to use Omada's standards and to adapt our processes. But we have had some trouble with the bad documentation. This is something that they could improve on. It has not been possible for us to analyze some of the problems so far, based on the documentation. We always need consultants. The documentation should include some implementation hints and some guidelines for implementing the processes."
"Omada's performance could be better because we had some latency issues. Still, it's difficult to say how much of that is due to Omada versus the resources used by our other vendors in our on-prem environment. Considering the resources we have invested into making it run well, it's slightly slower than we would expect."
"Omada Identity has two main issues that need to be solved or improved the most. One is its setup or installation process because it's complex and cumbersome. I'm talking about the process for on-premises deployment because I've never tried the cloud version of Omada Identity. Setting up the cloud version should be much easier. The second area for improvement in Omada Identity is that it's piggybacking on Microsoft's complex way of having all kinds of add-ons, extensions, or setups, whether small or large, such as the new SQL Server, and it's cumbersome to make sure that everything works. Omada Identity is a complex solution and could still be improved."
"The web interface has room for improvement. It could be more performant and the design of the web interface is relatively complicated. It could be simplified."
"The initial setup was quite complex because you run into some existing policies that the company already had. There was some trouble with some inconsequential policies."
"There are too many different user interfaces. For example, one is the designer and another is the manager. There's also a web interface and an object browser. It would be helpful to consolidate all of those into a single administrator portal."
"Visually, I would like it to be more user-friendly."
"The performance could use improvement. Sometimes synchronizations take too long."
"Sometimes, when we implement One Identity in the organization, customization has to happen. You cannot skip the customization. You cannot just implement the One Identity model and go ahead with it. However, whenever we make any customizations, the logic of the customization can interfere with the existing logging of One Identity. All such things have to be a bit clear. They have to be well documented. One Identity should provide information about how these things work."
"The support for DevOps could be improved with quick delivery cycles and multiple delivery streams."
"In the update processes for hotfixes need improvement."
"They should easier and better integration with other software."
"In the next release, there should be provisioning of your certifications."
"The product's technical support could be better."
"The reporting functions."
"The support from Symantec Identity Governance and Administration could improve."
"The product has a lot of need for improvement. Our issues are being raised back to the vendor as enhancements."
"There are times that it takes too long to generate reports and to run the assessment tools to collect the information."
"Identity Manager has a lack of entitlement support, unlike other products that I have worked with."
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One Identity Manager is ranked 2nd in User Provisioning Software with 74 reviews while Symantec Identity Governance and Administration is ranked 9th in User Provisioning Software with 65 reviews. One Identity Manager is rated 8.0, while Symantec Identity Governance and Administration is rated 7.6. The top reviewer of One Identity Manager writes "The JML is customizable but the support team isn't strong". On the other hand, the top reviewer of Symantec Identity Governance and Administration writes "Works well on-premises and has partial capabilities but lacks many feaures". One Identity Manager is most compared with SailPoint IdentityIQ, Oracle Identity Governance, EVOLVEUM midPoint, Cisco ISE (Identity Services Engine) and Saviynt, whereas Symantec Identity Governance and Administration is most compared with SailPoint IdentityIQ, AlertEnterprise Enterprise Guardian, Microsoft Identity Manager, SAP Identity Management and Cisco ISE (Identity Services Engine). See our One Identity Manager vs. Symantec Identity Governance and Administration report.
See our list of best User Provisioning Software vendors and best Identity Management (IM) vendors.
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