We performed a comparison between One Identity Manager and Symantec Identity Governance and Administration based on real PeerSpot user reviews.
Find out in this report how the two User Provisioning Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."What I like most is that we can always find a solution, and we can also find the cause when something goes wrong. I like that the most because everything is in one way or another traceable. That is what I like most. I like its reliability."
"The most valuable feature in Omada is the governance. We work with other products and other product vendors, but the sweet spot in the market for Omada is where things are heavy on governance."
"It has a lot of out-of-the-box features. It is flexible, and there are a lot of possibilities to configure and extend it. It is user-friendly. It has an interface that is end-user or business-user friendly."
"Omada Identity Suite has a very powerful workflow engine. It is used for requesting access for approval to everything that's around Access Management and for re-certification purposes."
"Omada's most valuable aspect is its usability."
"You can make resources. You can import them from Azure or Active Directory and put them in an application. For example, if there is an application that uses a lot of Active Directory groups, you can make the groups available for people. If they need to access that application, you can tell them the resource groups you have for that application. People can do everything by themselves. They do not need anybody else. They can just go to the Omada portal, and they can do it all by themselves. That is terrific."
"The customer success and support teams have been crucial."
"We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10 to 30 percent of the time we spent on provisioning access."
"This solution is better on the IT personnel, because now they spend less (or almost no time) managing user rights."
"It is easy to use and handle."
"The back-end, its capabilities, and workflows are very good."
"I rate One Identity nine out of 10 for stability. We haven't seen any downtime. It has worked smoothly since it went into production."
"The most valuable features are centralized Identity Management, robust Access Governance, and One Identity Manager workflow automation."
"It is flexible with APIs and the customizing of a portal."
"It is a flexible because it is customizable. It allows you to build anything on top of it."
"The policy and role management features are superb. If you have a customer who is willing to go somewhere with role management, then the possibilities are endless with the product. It is well-structured, and the architecture is well-defined."
"Provisioning engine (on the back-end, separate from front-end components, that's part of layered architecture)."
"Self-registration and self-service password management are valuable features. The role modeling feature is also very useful. It allows you to model your enterprise role."
"It is easy to use, and does not requires an extensive programming or development background."
"The most valuable aspects of Symantec Identity Governance and Administration are all the features, it is the most complete solution on the market. It has features, such as scanners and portals, it has everything."
"The most valuable features are role-based access and identity provisioning, which allow a single point of user access to multiple places."
"There are many valuable features within the solution. The product is easy to customize. It’s also highly secure."
"The solution is easy to scale."
"I've used it to manage users, create and update, delete users, change passwords, and assign and change rules."
"The backend is pretty good but the self-service request access screen, the GUI, needs improvement. It's an old-fashioned screen. Also, Omada has reports, but I wouldn't dare show them to the business because they look like they're from 1995. I know they are working on these things and that’s good, because they’re really needed."
"The Omada Identity SaaS version doesn't provide all the features Omada Identity on-premise provides."
"If you find an error and you need it fixed, you have to upgrade. It's not like they say, "Okay, we'll fix this problem for you." You have to upgrade. The last time we upgraded, because there was an error in a previous version, we had to pay 150,000 Danish Krone (about $24,000 at the time of this review) to upgrade our systems... That means that we have to pay to get errors fixed that Omada has made in programming the system. I hope they change this way of looking at things."
"Omada Identity has two main issues that need to be solved or improved the most. One is its setup or installation process because it's complex and cumbersome. I'm talking about the process for on-premises deployment because I've never tried the cloud version of Omada Identity. Setting up the cloud version should be much easier. The second area for improvement in Omada Identity is that it's piggybacking on Microsoft's complex way of having all kinds of add-ons, extensions, or setups, whether small or large, such as the new SQL Server, and it's cumbersome to make sure that everything works. Omada Identity is a complex solution and could still be improved."
"I would like more training. As someone who is new to this world, I don't feel that the courses Omada provides are good enough. They should also improve the documentation. It is difficult to learn how to use the solution by yourself"
"The reporting on the warehouse data and the import process both have room for improvement."
"When you do a recalculation of an identity, it's hard to understand what was incorrect before you started the recalculation, and which values are actually updated... all you see are all the new fields that are provisioned, instead of seeing only the fields that are changed."
"I would like to search on date fields, which is not possible now."
"The initial setup was complex."
"One Identity Manager is currently in the process of modernizing its UI, which I hope will result in a more user-friendly interface for its Identity Manager. However, it is uncertain whether they have plans to consolidate their various tools into a unified system to simplify configuration and tasks."
"We are trying to get rid stability issues from the legacy version. We are now implementing version 8.2, which is so much better than version 6."
"It’s not something you get from the beginning. It’s not like Windows. It is more complicated. You need to know a few things from the back end, however, as you learn it, it becomes easy."
"It is a very powerful solution, but when it comes to doing some complex parameterization or authorization, we end up coding. Comparatively, CA solutions require less coding. It is more powerful than the CA solutions, but you end up with coding in VB.Net or C#. Complex parameterization could be better from their side."
"The initial set up was quite complex. It takes quite some time to get use to this product because of its complexity."
"The technical support is non-existent. It is not worth talking about."
"Improvements in documentation would be beneficial."
"There are several areas for improvement in Symantec Identity Governance and Administration. They have no proper documentation on how to do backups. They also have a lengthy workflow process where we have to make some configurations to manage automation in the rules and in our tasks which takes time. We have to manually configure all the configuration files, and we cannot export users because there's no export system in Symantec Identity Governance and Administration. What we'd like to see in the next release of the solution is for them to make configuration and integration with other systems their top priorities. We have many API systems to manage, so hopefully, if they make these enhancements shortly, we can directly connect with our API systems when using Symantec Identity Governance and Administration."
"We would like to see integration with analytics. Also, for them to be more efficient regarding discovering and implementing new rules."
"The Identity tool needs to do more kinds of reporting for audit purposes. It doesn't really track any of the metrics that are useful to us, at this point."
"The product's technical support could be better."
"The support from Symantec Identity Governance and Administration could improve."
"The product has a lot of need for improvement. Our issues are being raised back to the vendor as enhancements."
"There are times that it takes too long to generate reports and to run the assessment tools to collect the information."
"Integration capabilities with other solutions and formats, including JSON, could be improved."
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One Identity Manager is ranked 2nd in User Provisioning Software with 74 reviews while Symantec Identity Governance and Administration is ranked 9th in User Provisioning Software with 65 reviews. One Identity Manager is rated 8.0, while Symantec Identity Governance and Administration is rated 7.6. The top reviewer of One Identity Manager writes "The JML is customizable but the support team isn't strong". On the other hand, the top reviewer of Symantec Identity Governance and Administration writes "Works well on-premises and has partial capabilities but lacks many feaures". One Identity Manager is most compared with SailPoint IdentityIQ, Oracle Identity Governance, EVOLVEUM midPoint, Cisco ISE (Identity Services Engine) and Saviynt, whereas Symantec Identity Governance and Administration is most compared with SailPoint IdentityIQ, AlertEnterprise Enterprise Guardian, Microsoft Identity Manager, SAP Identity Management and Cisco ISE (Identity Services Engine). See our One Identity Manager vs. Symantec Identity Governance and Administration report.
See our list of best User Provisioning Software vendors and best Identity Management (IM) vendors.
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