We performed a comparison between DX Spectrum and ITRS Geneos based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"It is easy to navigate."
"It creates transparency and makes everything work by being more transparent."
"Allows us to have a single console/notification point, with the alarms of all the tools that we use for monitoring."
"The most valuable features have been the interface and the ability to do equipment management."
"The main thing is obviously notifications about alerts, getting ahead of the curve to make sure that we do not have system going down, or if it is down we get to know it earlier."
"Discovery: Scheduled, on-demand, synchronized with eHealth."
"The tool is very mature, and its valuable features are monitoring and configuration management."
"The stability of the product is key. It never breaks, really. The stability and reliability of the Spectrum product have been top-notch."
"Ability to monitor logs for potential issues to prevent app outages before problems get a chance to arise. That's invaluable for our teams in a fast-paced trading environment."
"I always appreciate Geneos's stability and ease of use."
"The solution is used across the entire investment banking division, covering environments such as electronic trading, algo-trading, fixed income, FX, etc. It monitors that environment and enables a bank to significantly reduce down time. Although hard to measure, since implementation, we have probably seen some increased stability because of it and we have definitely seen teams a lot more aware of their environment. Consequently, we can be more proactive in challenging and improving previously undetected weaknesses."
"Geneos automatically sends email notifications when any batch job fails, the database is down or the website is down. It is automatically monitoring everything and reduces manual effort."
"ITRS uses SNMP to communicate with our devices as well as SNMP net probes installed on our servers."
"One of the most valuable features of ITRS Geneos is the active time feature that helps with the trading applications that I support."
"The clean and colorful UI and easy to use options like snooze and active times."
"The biggest benefit of Geneos is the fact that we can clearly see, if we have an alert, where that alert has come from. We can see the data around that alert and anything that might be relevant is also shown. We can very easily right-click and see why we've received that alert. That's the best part about it, that you've got all the data there with the alerting."
"The Wi-Fi side needs improvement."
"The CA Technologies sales team destroyed their relationship with our business units."
"Integration with some other tools, and integration with some Network Packet Broker, need some improvement."
"DX Spectrum needs better documentation on its complex features."
"There's a little bit of complexity to the initial install because you're dealing with operating systems. You have to make sure all the prerequisites are done, anti-virus exceptions, etc. Then there's the bringing it up and then there's discovery of the network and setting that up. It takes time."
"There should be a facility to integrate with other monitoring applications that are currently running in the environment."
"Our consultant was four months on-site doing Spectrum setup and working through issues."
"The solution's stability needs improvement."
"DX Spectrum could be improved by them getting rid of the Java console. It would also be better with Turkish language support."
"Mobile phone integration is probably not as rich as it could be."
"I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself."
"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot."
"At the moment Geneos is excellent and handling real time monitoring, however not great at doing historical reporting."
"For the last year or two, I've been asking the vendor about the mobile app. This is something that probably everyone asks when they see the tool and they see how powerful it is. If there is any mobile app for this or if there is any way this tool can be more easily accessible other than having a big client installed, it would be great. I know you can build dashboards, et cetera, but there is no quick and easy way. I should be able to download an app, log in, and see my status. That will put this product above everything else out there. I believe it's on their roadmap."
"ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos."
"Much of the reporting outside of the user interface is very basic and requires much customization to be useful."
"We all look at the same things - CPU, disk space, paging stats, service status with RAG status on each. That could be provided straight out, saving significant time."
DX Spectrum is ranked 13th in Network Monitoring Software with 115 reviews while ITRS Geneos is ranked 16th in Network Monitoring Software with 57 reviews. DX Spectrum is rated 8.4, while ITRS Geneos is rated 8.2. The top reviewer of DX Spectrum writes "Comprehensive alerts, beneficial overall network viability, and scalability not limited". On the other hand, the top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". DX Spectrum is most compared with DX NetOps, Zabbix, SolarWinds NPM, Cisco DNA Center and ThousandEyes, whereas ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana, Prometheus and Datadog. See our DX Spectrum vs. ITRS Geneos report.
See our list of best Network Monitoring Software vendors and best IT Infrastructure Monitoring vendors.
We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
