We performed a comparison between Cisco Meraki Systems Manager (MDM+EMM) and IBM MaaS360 based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."By using Microsoft Intune we can control which websites the users can go to and it provides a secure environment for our employees using their laptops that are having access from home. We have installed Intune to control the user's environment minimizing the chances of any hacking."
"The synchronization of Intune with other Microsoft solutions is a valuable feature."
"We can securely manage both company-owned devices and personal devices enrolled in our BYOD program."
"The most valuable feature is the UEM capabilities."
"The key benefit of Intune is its integration with the Microsoft ecosystem."
"It is helpful for managing devices anytime and any place without requiring dependency on the local networks."
"One of the main features of the solution is it allows the management of many devices in different ways."
"Stable solution at a good price."
"I have found the location analytics feature that is built into the APs to be the most valuable. It allows you to compare data and to single out individuals who are repeatedly coming into your store. We can observe different trends. This is what separates it from a lot of the other solutions."
"It’s helped us manage our endpoints."
"The solution is straightforward to set up."
"We can reconfigure a client’s setup remotely with minimal effort."
"It's a very easy solution for the most part, it's very easy to implement and very easy to administer."
"It has facilitated zero-touch authorization events for our employees and their devices. Furthermore, Meraki Systems Manager plays a vital role in securing our notebooks."
"The web portal provides status reporting and ease of configuration."
"The cloud manager is user-friendly, and I can manage everything from one dashboard."
"Mobile Device Management, Secure Productivity Suite, and document management are valuable features."
"The tool's most valuable features are application, distribution, and security. It helps to block user access."
"It helped us reduce the number of support incidents by limiting users' access to device configurations."
"My customers value the ability to control all their devices from a central point in IBM MaaS360."
"Maas360 uses distribution groups to deploy apps, which makes it a bit easier than, for example, Intune."
"The most valuable feature is the fact that we can find a lost device or shut the device down and wipe it is good for HIPAA."
"Using this solution has made things more convenient. Earlier, we had to depend a lot more on IT to find and resolve our issues."
"The most valuable features of IBM MaaS360 are remote control and setting up a phone."
"Intune has limited integration with non-Microsoft solutions."
"Reporting could be improved. It needs to be more expensive and robust."
"The mobile and tablet-based versions need improvement because they are not completely user-friendly, compared to the web version. Also, data synchronization with our existing asset manager, the synchronization between multiple assets and multiple devices, takes a lot of time due to the security scanning. It should be reduced."
"Microsoft needs to enhance device-level security, as sometimes when using Microsoft Intune, the device's operating system becomes stuck and requires a full uninstall to remove the Intune bug."
"Deploying an app can be a complex process due to dependencies."
"There should be more support for macOS. Even though macOS is supported by Intune and Microsoft is working very hard to get more features into Intune to manage macOS, that's one thing they can give a lot more attention to."
"Microsoft Intune lacks the ability to provide seamless remote assistance or remote control."
"Onboarding of endpoint devices is not straightforward. The onboarding process was a little heavier than I thought it would be. That's the key improvement area. Obviously, the more control you have over the devices, the better it is."
"The cost of installing this solution can be more expensive depending on who is doing the installation. Cisco is very expensive, and I'd like to see a reduction in cost."
"The solution can be expensive."
"The maintenance is average."
"They need to allocate more energy in terms of their offering to devices that are not Apple devices."
"It doesn't seem to be able to establish some VPN tunnels with other devices in a particular way that such as an ASA can do for us."
"The price of the solution could be reduced."
"There are problems with the connection on the client side, and the app that was deployed could be better."
"Linux compatibility needs improvement."
"The product needs to improve tech support."
"Configuring policies is difficult in IBM MaaS360. It also needs to improve usability."
"Can be added process of export/import environment configuration to simplify any migration processes."
"IBM MaaS360 can improve the information provided for DLP control. Some of our customers would benefit from this."
"The price could be lower."
"The user interface could definitely use some improvement."
"Sometimes IBM MaaS360 seems buggy...The solution's technical support team is sometimes slow to respond and not competent enough."
"We had a problem with Microsoft computers. If you downloaded emails on a Microsoft Windows Surface PC, that would also require a license. The Outlook application didn't look great for us on a PC."
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Cisco Meraki Systems Manager (MDM+EMM) is ranked 6th in Enterprise Mobility Management (EMM) with 26 reviews while IBM MaaS360 is ranked 8th in Enterprise Mobility Management (EMM) with 34 reviews. Cisco Meraki Systems Manager (MDM+EMM) is rated 8.4, while IBM MaaS360 is rated 7.8. The top reviewer of Cisco Meraki Systems Manager (MDM+EMM) writes "Easy to use and excels in generating reports". On the other hand, the top reviewer of IBM MaaS360 writes "It lets you separate work and personal data on mobile phones, but the interface is outdated and clunky". Cisco Meraki Systems Manager (MDM+EMM) is most compared with VMware Workspace ONE, Jamf Pro, ManageEngine Endpoint Central, SOTI MobiControl and Google Cloud Identity, whereas IBM MaaS360 is most compared with VMware Workspace ONE, Jamf Pro, SOTI MobiControl, IBM MobileFirst and ManageEngine Endpoint Central. See our Cisco Meraki Systems Manager (MDM+EMM) vs. IBM MaaS360 report.
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