We performed a comparison between MSP360 Backup and Veeam Backup & Replication based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It has allowed me to implement a cost effective, highly configurable solution."
"The solution is easy to access and handles things efficiently."
"The most valuable feature of MSP360 Backup is its reliability."
"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."
"Client-side encryption minimizes worries about data being captured on the back-end."
"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
"Technical support is very good."
"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
"It is a powerful software for communicating with the storage and for redundancy."
"The ability to offload backup snapshots to the SAN helps with reducing the backup durations."
"The peace of mind of the backup is very important. Incremental backups make it fast and easy to use. We can recover from any failures in case of any hardware failures or malware attacks. We can do a rollback and recover our services with a little downtime. We can rollback even in the case of unsuccessful updates."
"It is a stable and scalable solution that's easy to operate and restore."
"I think that the scalability is very good. We can't compare it."
"The ability of instant VM recovery, which means starting the backup VM and getting it online while the recovery is still happening is the most valuable feature."
"Integration with various applications, such as on-premises laptops and desktop backups, as well as applications and databases, is excellent."
"The product’s configuration and settings are very easy."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."
"Using the solution incurs additional charges for the device storage and backup which are not included in the service."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
"The restore time could improve. When we had an issue the restore time was lengthy."
"The graphics are looking a bit old and should be updated."
"I cannot recall coming across any features that were lacking."
"The patching can be quite difficult at times."
"In Linux, I suggest you backup for a PostgreSQL database."
"CDP also requires a lot of development, because there are a lot of restrictions now for CDP. There is a chance to improve CDP and make it much easier for the customers."
"Veeam Backup Replication has agents for Linux, but they are not supporting Cluster Shared Volumes. It would be great to have agents for Linux be cluster-aware, just like the Windows agents. That's the main pain point. In addition, we should be able to handle the automation of Oracle backups from the backup server. We should be able to schedule, control, and deploy them from the backup server rather than relying on scripts and/or the system you are backing up to perform the backup. Currently, we install the plug-in inside Oracle VMs and then use crontabs to handle the task schedule on each machine for scheduling the backups. Veeam Backup Replication should also support the automation of Nutanix backups from the backup server, not from the proxy. The other not so major thing is that they don't support legacy systems because Veeam is a new company. It is not as old as other companies. They don't support physical workloads that are really old, which a major challenge, but they do have a point. Legacy systems should be virtualized, and if they're virtualized, then the backup is not an issue with Veeam, but some customers like the physical setup, and they don't want to have it virtual."
"I like the Acronis backup solutions on the block-based part of backups. That is a functionality that Veeam does not provide."
"The only issue on which we would like to see for improvement would be, potentially, the ability to do some different things with recovery, like faster recovery onsite."
"In the next release, I would like replication directly to the cloud to be included."
MSP360 Backup is ranked 48th in Backup and Recovery with 15 reviews while Veeam Backup & Replication is ranked 1st in Backup and Recovery with 329 reviews. MSP360 Backup is rated 8.0, while Veeam Backup & Replication is rated 8.6. The top reviewer of MSP360 Backup writes "The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support". On the other hand, the top reviewer of Veeam Backup & Replication writes "Beneficial pricing model, user friendly interface, and many free features". MSP360 Backup is most compared with N-able Cove Data Protection, Acronis Cyber Protect, NinjaOne, Comet Backup and Veeam Backup for Microsoft 365, whereas Veeam Backup & Replication is most compared with Acronis Cyber Protect, Azure Backup, Rubrik, Zerto and Veritas NetBackup. See our MSP360 Backup vs. Veeam Backup & Replication report.
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