Most Helpful Review
Enables the seamless addition and changing of data and processes with no interruption to our business operations
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
The ability to access Comindware Tracker from mobile has been greatly valuable to our organization. We are often out of office and this can create timeframe and task management issues. Being able to access tasks and time tracking while on the move is a great asset.
This solution can be useful for tracking the different stages of projects and the people working on them.
Customize workflow processes visually and interactively.
The most valuable feature is that any non-technical personnel can easily work on the solution, redefining processes and creating drag and drop workflows according to the department or cross-department needs.
The feature I have found most valuable is the easy synchronization with other tools.
The configurable dashboard analytics and reporting capabilities ensure timely decision making.
The clean interface, prioritization, and private task lists aren't present in other solutions.
This software added transparency to our workflows. It helped with increasing throughput of clients and their satisfaction.
The interface is quite simple and easy to use, even for beginners.
The solution's most valuable feature is its quick setup. Nowhere else you can create a good-looking application this quick. It's a fairly robust system.
Powerful, full-featured business process management with excellent support
While Pega technical support is okay, it also depends on the issues you need help with and who your contact is with Pega.
The most valuable features are case management and integration services.
It cuts down the time taken for coding. Earlier it used take for us four hours to do a particular code. Now this can be done in less than 30 minutes. That's the kind of productivity gains you can get.
The user interface and the ease of developing the workflow for an application are valuable features.
Decreased time for plane departures and landing, supported analytical insight for planning of three to six month forecasting, and helped with operational decision planning and support.
The initial setup can be quite slow and finicky.
There are not very many report templates, and if there were more, it would really help.
This solution lacks API integration with some popular websites.
The UX/UI could be reviewed and revamped to meet new the criteria of Digitalization and Innovation.
If your organization has only a few team members then this tool is not suitable.
The initial setup seemed a bit complex, and there is no great documentation.
Figuring out how to integrate defined teams or groups into this system is difficult, and there are no contextual menus.
The OpenAPI is good, but it is not enough. It lacks out-of-box integrations with popular web services.
Pega currently is trying to add chatbots to their systems, and it's still quite immature. This part definitely needs to be improved.
The pricing model needs to be improved. Right now, it's too expensive.
Lack of stronger cloud support is somewhat inconvenient for users and implementation.
What should be included is some UI features and maybe some integrations. This includes documentation on how the UI works.
The unit testing needs to improve, as well as the user interface.
The biggest thing I have seen is when going from one version to another and upgrading to the latest version, it takes a pretty long time for an organization to go through an upgrade process. I think that's an area where they can make it a little smoother.
There have been some performance scalability issues. Suppose you want to add more users. You go from, say, 800 users to 1,500 users, and sometimes that creates issues for which there is no clear explanation. To fix it you have to escalate it with customer service and sometimes the response is not up to the mark in resolving those issues.
It is scalable, but it also interacts with a lot of other systems. I think they thought that the interface to other systems, legacy systems, was its strength, but when problems do occur, quickly diagnosing those problems has been a challenge.
Pricing and Cost Advice
Great value for the money.
This solution has a very lost cost.
The pricing and licensing is as per market standards, except that the process of extending licenses is also easy.
The price is so reasonable.
I benefit from this software by getting a variety of reporting options and features for a relatively low cost
Setup cost is reasonable and average on the market. They offer simple licensing and price per user.
Price per user works for me when they do not count my clients, which fill forms.
May be somewhat more expensive than other solutions initially, but should have enhanced return on investment.
The licensing fees are based on the number of users.
They have both on-premise and cloud licensing. If you are a small to medium company, go for the cloud option because that eliminates a lot of the setting up of your DevTest and performance environments, multiple environments, because you can buy that from Pega with the cloud option. So your setup time really goes down. If you're a large company, then you're better off putting it within your company. You have other skill resources within your company to create environments.
They need to come up with licensing options. Right now they do have a cloud-based option, but the cloud prices I've seen are much more expensive compared to competing products.
out of 76 in Business Process Management
Average Words per Review
out of 76 in Business Process Management
Average Words per Review
Compared 100% of the time.
Compared 23% of the time.
Compared 22% of the time.
Compared 12% of the time.
Also Known As
Non-coding workflow software for business process modelling and management, automation of business operations, and workflow productivity boost. Minimize dependency on IT and allows non-technical users to design, run and modify Workflows with drag-and-drop simplicity.
A wide variety of workflow management solutions have been built with Comindware Tracker across all industries, departments, and workflow scenarios and brought transparency and accountability in businesses.
Key benefits of Comindware Workflow Software:
The Workflow Management system enables non-code addition and modification of workflows with no interruption to ongoing activities. It ensures quick-win implementation and reduces expenses.
Pega BPM helps you simplify and automate your operations so that you can reduce costs and improve business agility. Pega's unique Build For Change technology delivers repeatable solutions that can be efficiently reused and tailored to meet the requirements of diverse customers, product lines, channels, and geographies.
Learn more about Comindware Tracker
Learn more about Pega BPM
|Anthem, Hertz, Aetna, CVS Pharmacy, Covidien, Quicken Loans, Associated British Ports, United Card Services||The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement|
No Data Available
Software R&D Company32%
Financial Services Firm13%
Comms Service Provider10%