Comindware Tracker vs Pega BPM comparison

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Comindware Logo
295 views|114 comparisons
100% willing to recommend
Pega Logo
9,054 views|6,871 comparisons
90% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Comindware Tracker and Pega BPM based on real PeerSpot user reviews.

Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Comindware Tracker vs. Pega BPM Report (Updated: April 2024).
768,578 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"​It was easy to set up my team with access credentials to their files.​""The configurable dashboard analytics and reporting capabilities ensure timely decision making.""It provides a scalable solution that should allow me to grow my company without too much fuss or further set up required.""The most valuable feature is that any non-technical personnel can easily work on the solution, redefining processes and creating drag and drop workflows according to the department or cross-department needs.""This software added transparency to our workflows. It helped with increasing throughput of clients and their satisfaction.""The ability to access Comindware Tracker from mobile has been greatly valuable to our organization. We are often out of office and this can create timeframe and task management issues. Being able to access tasks and time tracking while on the move is a great asset.""This solution can be useful for tracking the different stages of projects and the people working on them.""The feature I have found most valuable is the easy synchronization with other tools."

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"The workflow designing and integration are the most valuable features. Also, the UI design was pretty easy.""Application development is very rapid. A lot of code gets reused while building the applications, which is something we highly appreciate.""It is easy to use, easy to understand, easy to implement and easy to enhance and we can do it as a Cloud. Also it is very user friendly.""I have a lot of experience in this kind of industry, and Pega is one of the best solutions in terms of performance, capabilities, and the way we develop.""The solution's most valuable feature is its quick setup. Nowhere else you can create a good-looking application this quick. It's a fairly robust system.""The product helps you to build faster.""The workflows are the most valuable features, particularly for us, because we were attempting to automate processes by utilizing workflows to provide a hands-off comparison between the bot and the human.""It's a good tool for workflow automation."

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Cons
"Figuring out how to integrate defined teams or groups into this system is difficult, and there are no contextual menus.""This solution lacks API integration with some popular websites.""I would like them to offer a one-time payment plan that one can choose.""The OpenAPI is good, but it is not enough. It lacks out-of-box integrations with popular web services.""I am expecting new updates to improve the software.""If your organization has only a few team members then this tool is not suitable.""The UX/UI could be reviewed and revamped to meet new the criteria of Digitalization and Innovation.""The initial setup seemed a bit complex, and there is no great documentation."

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"I think there is room for improvement in the low code/ no code environment that they're promoting now. That needs to be aligned a little bit more. I still feel that it is not that friendly for a person who has no experience with Pega to just go in and try to create something.""One of the areas of this solution that could be improved would be to advance the low code features of the application itself. We would also like to use the same platform to build any application, even if it is not necessarily defined as a functionality needed by a BPM.""The biggest thing I have seen is when going from one version to another and upgrading to the latest version, it takes a pretty long time for an organization to go through an upgrade process. I think that's an area where they can make it a little smoother.""Its implementation in the public sector was a bit complex.""I believe they simplify the application development. It is still complex. The learning is not easy, it takes time compared to other products on the market.""If it could also be integrated with robotics, it could help with a lot of things, even if we don't have APIs, we could still talk to other applications. If it could invoke a bot, for example.""It is not fully compatible with all versions of Internet Explorer, so sometimes, it does not work.""We need more light retail BPM tools within the Pega system. However, Pega is mostly for big companies."

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Pricing and Cost Advice
  • "Price per user works for me when they do not count my clients, which fill forms."
  • "Setup cost is reasonable and average on the market. They offer simple licensing and price per user."
  • "The price is so reasonable."
  • "I benefit from this software by getting a variety of reporting options and features for a relatively low cost"
  • "The pricing and licensing is as per market standards, except that the process of extending licenses is also easy."
  • "This solution has a very lost cost."
  • "Great value for the money."
  • More Comindware Tracker Pricing and Cost Advice →

  • "Licensing is expensive. You need to wisely select between per user and per case."
  • "They have both on-premise and cloud licensing. If you are a small to medium company, go for the cloud option because that eliminates a lot of the setting up of your DevTest and performance environments, multiple environments, because you can buy that from Pega with the cloud option. So your setup time really goes down. If you're a large company, then you're better off putting it within your company. You have other skill resources within your company to create environments."
  • "They need to come up with licensing options. Right now they do have a cloud-based option, but the cloud prices I've seen are much more expensive compared to competing products."
  • "The licensing fees are based on the number of users."
  • "May be somewhat more expensive than other solutions initially, but should have enhanced return on investment."
  • "The price of this solution, including installation and configuration, is comparable to competing vendors."
  • "The pricing is pretty good, compared to other similar products."
  • "It's a user-based license where, as you scale the numbers of users, the price increases."
  • More Pega BPM Pricing and Cost Advice →

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    Questions from the Community
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    Top Answer:You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everything… more »
    Top Answer:My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could… more »
    Top Answer: Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega BPM… more »
    Ranking
    Views
    295
    Comparisons
    114
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    Views
    9,054
    Comparisons
    6,871
    Reviews
    24
    Average Words per Review
    525
    Rating
    8.2
    Comparisons
    Also Known As
    Pegasystems, SmartBPM
    Learn More
    Pega
    Video Not Available
    Overview

    Non-coding workflow software for business process modelling and management, automation of business operations, and workflow productivity boost. Minimize dependency on IT and allows non-technical users to design, run and modify Workflows with drag-and-drop simplicity.

    A wide variety of workflow management solutions have been built with Comindware Tracker across all industries, departments, and workflow scenarios and brought transparency and accountability in businesses.

    Key benefits of Comindware Workflow Software:

    • Quick workflow setup with no IT resource required
    • On-the-fly changes to workflows, forms, and data
    • Easy implementation thanks to the Outlook-style interface
    • Unified Document and Data Management
    • Advanced analytics and reporting for effective Workflow Management
    • Cloud, on-premises and hybrid deployment

    The Workflow Management system enables non-code addition and modification of workflows with no interruption to ongoing activities. It ensures quick-win implementation and reduces expenses.


    Pega BPM is a low-code process automation software product that helps organizations quickly build business applications that deliver the demanded experience by customers. This product is a business process management (BPM), process automation, rapid application development, and low-code development tool.

    Pega utilizes business process management (BPM) - a methodology to manage processes and workflows in an organization with the aim to increase work process results. The product implements BPM in the following steps:

    • Analysis: Through comprehensive analysis, the processes that can be created or optimized to meet business needs are identified.

    • Design: The design of a process aims to reduce errors and maintain relevant standard operating procedures.

    • Modeling: The process design can be modeled using various software tools.

    • Execution: The process model execution can be governed through a business rules engine.

    • Monitoring: Monitoring is performed to detect any issues and collect relevant data.

    • Optimization: The collected data is used to optimize and improve processes.

    Pega BMP utilizes this methodology to automate and simplify operations for companies and improve business agility. The solution can automate business operations such as business rules, mobile application development, reporting, case management, security, integration, and predictive and adaptive analytics. It can be employed on premises and in the cloud and allows for automating services such as accounts, marketing, and sales.

    Pega BPM Features

    Pega BPM has various features through which businesses can automate processes and reduce operational costs. Some of these features include:

    • Adaptive Decision Management: Through the support of data analysis concepts, this product feature allows users to make crucial decisions. It supports the retrieval of data automatically, facilitating real-time decision-making. It also provides the ability to make decisions at all times, depending on changes in the processes.

    • Automatic Code Generation: The programming time at a company can be reduced through this feature, as it generates application codes automatically. The feature offers industry-specific solution frameworks for developing applications and visual development tools, allowing business users to build apps. This enables the simplification of complex business processes by converting them.

    • Pega Omni-channel UI: The user interface (UI) of Pega BPM is a design-once and deploy-anywhere model. This means that any channel can be interfaced with the UI, as designs can be adapted to various parameters, including device, channel, or user.

    • Pega Live Data: This feature of the tool integrates all the business’s data, analyzes it, and summarizes it into formats suitable for presentation. The feature has a caching option, which improves data management by reducing the load on external applications.

    • Pega Situational Layer Cake: Through this feature of the solution, business processes can be adjusted regarding changes in customer type, departments, products, geographies, time, languages, and channels.

    • Pega Pulse: Through Pega Pulse, employees, partners, and customers can collaborate and solve issues simultaneously.

    Pega BPM Benefits

    Pega BPM has various benefits for businesses. They include the following:

    • Accelerates business processes by building applications in a timely manner.

    • Provides automatically tailored screens and forms for customers to improve user experience and engagement.

    • Can be utilized on various sources, including being moved from a data center to the cloud and vice versa.

    • The low-code functionality decreases the need for developer intervention and reduces the costs of outsourcing IT assistance and maintenance.

    • The tool offers a flexible UI that allows users to switch from web to mobile during all times of product usage.

    • The platform offers business scalability incrementation through quick application development.

    Reviews from Real Users

    Amarender C., a feature lead at a financial services firm, thinks Pega BPM is easy to set up with great documentation and training.

    Anoop S., a delivery manager at LanceSoft, rates the product highly because it is user-friendly and has case management and claims management functions; has good documentation and a community portal that help in learning the product and resolving issues.

    Sample Customers
    Anthem, Hertz, Aetna, CVS Pharmacy, Covidien, Quicken Loans, Associated British Ports, United Card Services
    The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
    Top Industries
    VISITORS READING REVIEWS
    Educational Organization57%
    Financial Services Firm10%
    Computer Software Company7%
    Comms Service Provider4%
    REVIEWERS
    Computer Software Company32%
    Financial Services Firm29%
    Comms Service Provider9%
    Manufacturing Company6%
    VISITORS READING REVIEWS
    Financial Services Firm25%
    Computer Software Company14%
    Manufacturing Company7%
    Government7%
    Company Size
    REVIEWERS
    Small Business50%
    Midsize Enterprise29%
    Large Enterprise21%
    VISITORS READING REVIEWS
    Small Business10%
    Midsize Enterprise64%
    Large Enterprise25%
    REVIEWERS
    Small Business8%
    Midsize Enterprise15%
    Large Enterprise77%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise9%
    Large Enterprise73%
    Buyer's Guide
    Comindware Tracker vs. Pega BPM
    April 2024
    Find out what your peers are saying about Comindware Tracker vs. Pega BPM and other solutions. Updated: April 2024.
    768,578 professionals have used our research since 2012.

    Comindware Tracker is ranked 46th in Business Process Management (BPM) while Pega BPM is ranked 3rd in Business Process Management (BPM) with 55 reviews. Comindware Tracker is rated 9.6, while Pega BPM is rated 8.2. The top reviewer of Comindware Tracker writes "Easy to navigate and great for keeping everybody in the loop". On the other hand, the top reviewer of Pega BPM writes "Low code with great APIs and good flexibility". Comindware Tracker is most compared with , whereas Pega BPM is most compared with ServiceNow, Camunda, Appian, Microsoft Power Apps and IBM BPM. See our Comindware Tracker vs. Pega BPM report.

    See our list of best Business Process Management (BPM) vendors and best Process Automation vendors.

    We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.