Anonymous UserTechincal Support at a tech services company
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"I have found the cross analysis feature to be the most valuable."
"We were able to standardize the internal processes across all internal departments, resulting in almost an elimination of non-standard process flows through our organization."
"The most valuable feature is the auto-discovery, which is nice because you don't have to do anything to add a new component."
"This product provides good visibility into applications at the backend."
"What I like best is the configuration management functionality."
"The most valuable feature is automatic discovery."
"The fault management is perfect."
"The most valuable feature is the ability to put health checks in place not only for the infrastructure but for some of the services that are on top of the infrastructure."
"Flexibility in the two view dashboard helps viewers and admins get the information they need about the fetwork in a flash."
"The solution's most valuable feature is its ability to reach most of our network devices and get the most from them."
"The most valuable feature is the network-related reporting."
"The most valuable feature is the monitoring alerts. The administrators are immediately notified and can do the required action immediately. This is the feature we value and use the most."
"It helps us a lot for monitoring our servers in one console, instead of going to individual servers."
"The solution offers very good integration capabilities."
"The application monitoring is the solution's most valuable feature."
"The solution is easy to deploy. It's also easy to manage and monitor the environment. Instead of being reactive, it's proactive."
"For us, the implementation was quite complex but it's because of the large number of different environments we're dealing with."
"We want to make our own choice for the AIOps solution and do not want to be forced to use the Broadcom OI solution by default."
"The interface is not nice and needs to be improved."
"There should be a facility to integrate with other monitoring applications that are currently running in the environment."
"Huawei devices are not properly supported, and there are incompatibility issues related to certain protocols."
"Event correlation only works on one server, rather than on all of the servers in the same cluster environment."
"I think the management or configuration of devices needs some improvement."
"Integration with some other tools, and integration with some Network Packet Broker, need some improvement."
"The two views into the system are very good but could be extended to further customization to fit the need of end users in a variety of roles."
"The initial setup is a bit complicated. It needs a technician who is very aware of the flow and how to officially set up the flow chart, etc."
"The dashboard has some limitations and should be more user-friendly."
"The storage level monitoring needs improvement. It needs storage level monitoring on the server itself. That feature is lacking right now."
"The licensing for this solution is not straightforward and should be improved."
"The pricing of the solution is high. They should work to adjust the pricing model to see if they can help reduce costs."
"The licensing model is confusing."
"The solution is a bit difficult to configure. There are quite a number of configurations and plugins that you must handle early in the process."
"In general, the license cost will be about 30% of the total TCO for this tool (hardware/support team, OS costs, and OS management)."
"The product, support, and maintenance are all expensive, which is another reason that we are switching to another solution."
"The price is very high."
"As far as cost, it was around six hundred thousand rands ($40,500) for the year, for the renewals. That's the total cost for a four thousand node system including support and maintenance."
"The licensing costs depend on the number of devices and accounts that are being monitored by the solution."
"The initial cost is low and the add-ons are reasonable."
ManageEngine OpManager is a network, server, and virtualization monitoring software that helps SMEs, large enterprises and service providers manage their data centers and IT infrastructure efficiently and cost effectively. Automated workflows, intelligent alerting engines, configurable discovery rules, and extendable templates enable IT teams to setup a 24x7 monitoring system within hours of installation.
DX Spectrum is ranked 22nd in Network Monitoring Software with 9 reviews while ManageEngine OpManager is ranked 13th in Network Monitoring Software with 11 reviews. DX Spectrum is rated 7.8, while ManageEngine OpManager is rated 8.2. The top reviewer of DX Spectrum writes "Good monitoring, alerting capabilities, and improved visibility, but AIOps is restricted to Broadcom". On the other hand, the top reviewer of ManageEngine OpManager writes "The ability to better customize the views helps us target exactly what information gets to the people who need to know it". DX Spectrum is most compared with SolarWinds NPM, DX Performance Management, DX NetOps, Zabbix and Splunk, whereas ManageEngine OpManager is most compared with SolarWinds NPM, Zabbix, PRTG Network Monitor, Nagios XI and SCOM. See our DX Spectrum vs. ManageEngine OpManager report.
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We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.