We performed a comparison between DX Unified Infrastructure Management and ThousandEyes based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"DX UIM is scalable."
"It is easy to implement but requires good planning."
"Scalability and flexibility. The product can grow with your infrastructure so you don't have to install other products. Just add components. It's very simple."
"The benefit is easy installation. Thus, the model approach of the product and out-of-the-box probes, which deliver direct value."
"It gives an alarm when there's something going on, not just when there's an expected spike that happens every night on a server."
"Another division handed us the opportunity to monitor their solutions as written, and UIM was very useful for that."
"Monitors the infrastructure asset and also monitors as an IT service."
"I can use the Drag and Drop feature to build dashboards within minutes."
"ThousandEyes gives companies better visibility."
"The most valuable features are integration and ease of use."
"The most valuable aspect of the solution was the ability to see how the connection quality is between the sites and get an alert if it was turning bad."
"The company provides excellent service."
"The installation process is not hard at all."
"It's fairly easy to set up."
"From our perspective, ThousandEyes stands out as an invaluable tool because of its deep and extensive capabilities."
"The authentication overall - including to the VPN and LAN - is excellent."
"The Wi-Fi side needs improvement."
"We would like to see automatic network topology."
"The other element is that there are no real templates, out of the box. Let's go with an example where we do have the probe, which is great, and we do have a really nuanced customer with a small set of devices that maybe not a lot of other customers use. There might not be a template in place, so effectively we have the tool in front of us but we still need to develop a solution. So it would be really nice to see a little bit more of something like a central repository of templates that we could use. That would help us expedite our onboarding process."
"A useful feature to have would be automatic configuration per standard by new robots that check in for any particular customer."
"The biggest feature that I've been hoping they would enhance on is inventory management: things like adding/removing nodes."
"Within this product there are individual probes, and each of these probes doesn't always necessarily output the same kind of information into our database. So when we try to collect what's called QoS data, from one probe we might get a ton of information, lots of good stuff that we can use in our database, but then from another probe, we might not get so much or we might not be able to pull the things that we want to."
"Currently lacks a mobile application which would be helpful."
"I'd also like to see more probes. More probes in the sense that we were coming across devices that we're expected to monitor and manage for which, out of the box, there isn't a nice, clean solution. There are probes that are dedicated for certain devices and certain device types, which is great. But then there are times we come across nuanced products that we have to develop our own solution for. There are probes that exist in there that allow us to make a customized solution, but it takes a lot more time."
"DX UIM's reporting and customization need to be improved."
"Once I fully use the tool 100%, I'm sure I would have something to critique, however, for now, I'm happy with it."
"They only offer synthetic requests."
"It might be practical to extend monitoring capabilities to include network devices"
"The guest portal is hard to use."
"ThousandEyes could improve the dashboards by adding more features."
"It's an expensive solution."
"There is room for improvement in terms of customization and user-friendliness."
"Presently, it lacks the ability to integrate with other Cisco products."
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DX Unified Infrastructure Management is ranked 37th in Network Monitoring Software with 120 reviews while ThousandEyes is ranked 12th in Network Monitoring Software with 11 reviews. DX Unified Infrastructure Management is rated 8.2, while ThousandEyes is rated 8.4. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of ThousandEyes writes "Reliable. simple to set up, and offers fast monitoring capabilities". DX Unified Infrastructure Management is most compared with DX SaaS, DX Spectrum, SCOM, ManageEngine OpManager and SolarWinds Server and Application Monitor, whereas ThousandEyes is most compared with Cisco Secure Network Analytics, Accedian Skylight, Dynatrace, SolarWinds NPM and AppDynamics. See our DX Unified Infrastructure Management vs. ThousandEyes report.
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