We performed a comparison between eightfold.ai and SAP SuccessFactors based on real PeerSpot user reviews.
Find out in this report how the two Talent Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable aspect of this solution is the insight we receive on current employees."
"It really expedites the whole process and helps the end-customer hone in on what they need. With the evolution to remote work that we are currently going through, there's much more of a need to tailor recruiting."
"This solution has made our team more collaborative. The recruiting team is easily able to see what the other team members are working on, what candidates are in process and how they can share candidates amongst themselves. They are now able to prevent work duplication due to increased visibility. Eightfold is candidate centric."
"I really like the ability to run campaigns with pipelines and events. Matching prospects based on skills and the calibration process has been most valuable."
"The ability to get matched to candidates is certainly valuable. In real time, you are able to adjust your description of the work and the project you need done in order to match you with the best candidates."
"The most valuable feature has been the ease at which people can set up their profiles by simply uploading their CV or Linkedin profile. We previously had very low levels of adoption."
"This solution has also been easy to use for people visiting our career site. Our survey report shows that 79-80% of users marked the application process to be very easy on our website."
"The CRM is a useful feature to create user communities that we can actively engage in on an ongoing basis."
"The solution is scalable. We have about 1,300 people using the solution."
"The tool's most valuable feature is its integration capabilities with on-premise ERPs and other systems."
"The most important feature is the ability to follow up on the yearly performance of the team. It's very good for management to understand how people are performing."
"SAP SuccessFactors integrated solution, allows us to start the process from a recruitment marketing perspective and have our career site and candidate profile pull through into each other."
"The main advantage of SuccessFactors is its ability to add many types of integrations within the SAP Cloud platform. Many useful modules can be implemented alongside SuccessFactors as third-party integrations, and this capability to extend the system is a big plus."
"Flexible with a lot of good features."
"Considering the flexibility of the system and its ability to accommodate complex business processes, the product is ready to be used in multiple industries."
"It is a scalable solution."
"It would be interesting to enable Eightfold to have a user experience that is seamless in terms of single sign on to and from core systems of record. That is, the ability for a user or hiring manager/recruiter to go in and out of Eightfold back into their core system, whether that be Oracle, Workday, SuccessFactors, Cornerstone, etc. It would great to be able to go back and forth with a single sign on capability so that you don't have to log in and out of applications, where it's a bidirectional single sign on."
"We're doing user testing now, and on the calibration page, there's no publish button. I have to go to overview to publish it. It could be user error, but it would be nice to be able to easily figure out where buttons are and what they do."
"The tagging feature is not as in depth and easy to use as I would've hoped for. Although you can create tags for candidates, there's no way to report all those tags and see what tags are already created."
"There is room for improvement with regards to sourcing and attribution and to be more efficient with connecting leads."
"An opportunity for Eightfold to improve on is to open up their environment to allow us to own our application maintenance and development environment. We would like to be able to make some of the configuration changes and improvements ourselves."
"Eightfold could be improved if they had more round table conversations about features and their roadmap. They should actively seek out feedback from their customers."
"Eightfold could be improved by focusing on the employee experience. It is important that Eightfold understands how it forms part of the entire experience, especially as they continue to scale. Eightfold should make sure they understand how it connects with other solutions in our technology ecosystem to drive the full user experience."
"We have had a couple of challenges with some of the things that we're currently trying to build out in our HCM application, and other things within the portfolio, but those aren't customer-facing issues."
"SuccessFactors feels rigid. It should be more streamlined. Also, the interface design is outdated and needs an upgrade."
"SAP SuccessFactors' pricing structure could be improved."
"Some of the screens aren't that user-friendly, older employees especially have a hard time with it. They have some problems with it."
"LMS, Learning Management Systems, needs improvement because there were some stability problems."
"Everything, including the provisioning dependency, should be moved to the instance, and coding should be kept to a minimum. Wherever possible, coding should be minimized, and everything should be a drag-and-drop."
"SAP SuccessFactors could improve learning management. The module is desperate and should be included in the primary solution. Additionally, it is missing some business use cases."
"The integration between the recruitment module and employee central is a big problem."
"Visual representations, in the form of graphs and charts, can be added. This is beneficial for both management and employees. Upon accessing the system, they should generate graphical representations on their dashboard. These visuals illustrate aspects such as company-wide training progress and current company training status. The information encompasses both company-related data and personal profiles. This approach makes it convenient to grasp the company's profile along with individual information."
eightfold.ai is ranked 11th in Talent Management with 9 reviews while SAP SuccessFactors is ranked 1st in Talent Management with 90 reviews. eightfold.ai is rated 8.4, while SAP SuccessFactors is rated 7.8. The top reviewer of eightfold.ai writes "Talent intelligence platform that optimizes the matching of talent with opportunities in a scalable way". On the other hand, the top reviewer of SAP SuccessFactors writes "Offers many useful modules and integrations, and helps companies adhere to best practices". eightfold.ai is most compared with Gloat, Phenom TXM Platform, Oracle HCM Cloud, HiredScore and Microsoft Viva Insights, whereas SAP SuccessFactors is most compared with SAP HCM, Workday, Oracle HCM Cloud, PeopleSoft and Oracle Taleo. See our SAP SuccessFactors vs. eightfold.ai report.
See our list of best Talent Management vendors and best Talent Acquisition vendors.
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