SAP SuccessFactors Pros and Cons

SAP SuccessFactors Pros

AH
Managing Director at a computer software company with 11-50 employees
I think it's perfect that every requirement has flexibility in how it is handled, and that there are several workarounds for any problem we are looking to solve. Each problem has multiple solutions, so it gives us a lot of flexibility in terms of processes.
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SAP Project Manager at a manufacturing company with 10,001+ employees
The performance goals and learning management solutions are the product's most valuable features.
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BT
Country Expert Total Workforce Managemnet/ Learning & Development at a manufacturing company with 10,001+ employees
It has a global database, and it is globally accessible. By using this solution, we have moved away from paper, which is a big step for us.
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Learn what your peers think about SAP SuccessFactors. Get advice and tips from experienced pros sharing their opinions. Updated: May 2021.
511,607 professionals have used our research since 2012.
Solution Consultant SAP MM/QM & HCM SuccessFactors at C2G
It has improved my organization by enabling us to efficiently manage our personnel.
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RS
SAP Offering Solution Architect at a computer software company with 10,001+ employees
In terms of user experience, it is quite good.
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RR
HR Manager at a manufacturing company with 51-200 employees
Overall, it's excellent performance management.
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DP
Partner at a recruiting/HR firm with 1-10 employees
The initial setup was pretty simple.
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Sr. Supervisor HR at a comms service provider with 10,001+ employees
The best features that were working well for us was the Goal Management and Performance Management. They were the most valuable to our organization.
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AH
Program Manager HR-IT at a transportation company with 10,001+ employees
The interface is user-friendly. It is very simple and intuitive, so it's good.
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AH
SAP SuccessFactors Function Head at EOH
The most valuable feature of this solution is the performance management module.
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SAP SuccessFactors Cons

AH
Managing Director at a computer software company with 11-50 employees
To explain one feature that I would like to see in SuccessFactors, I must describe a similar feature as seen in Oracle. In Oracle, there's a feature called Workforce Prediction, and with this feature, we can predict some of the behaviors of any employee. For example, the software can attempt to predict whether the employee might resign in future, or perhaps if they will start to perform better. This is something that is missing in SuccessFactors.
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SAP Project Manager at a manufacturing company with 10,001+ employees
The solution needs more localization, especially for the Middle East and Russia.
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BT
Country Expert Total Workforce Managemnet/ Learning & Development at a manufacturing company with 10,001+ employees
Its overall integration and user experience can be improved. SuccessFactors is a system that is built out of three different systems. The elements part was bought from Plateau, and the original performance dialogue was built by SuccessFactors itself. After that, SAP bought it, and it hasn't improved in the last few years. SuccessFactors is a perfect tool if you use it the way it is meant to be, but if you start building custom sessions and try to use it differently, then it is a total mess. It is not agile. It is like an old Mastodon truck or whatever. We don't have the Employee Central and Competence Management modules. Our company made the choice to not implement the Employee Central module. We also didn't implement the Competence Management module. We use the learning module to do some competence management, but I am not that fond of it. It would have been best to have the whole suite. SAP should never sell this without selling the whole suite because it just doesn't work. The biggest gain for me would be having the possibility of doing strategic personnel planning and managing internal mobility. If it could be used for social purposes, such as creating communities and connecting with media channels, that would be perfect. It should also have the possibilities for local admin and agile product development.
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Learn what your peers think about SAP SuccessFactors. Get advice and tips from experienced pros sharing their opinions. Updated: May 2021.
511,607 professionals have used our research since 2012.
Solution Consultant SAP MM/QM & HCM SuccessFactors at C2G
Also, it would be helpful if they could improve its ability to localize the product to Nigeria.
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RS
SAP Offering Solution Architect at a computer software company with 10,001+ employees
There are a few features that are missing. There are specific features on the HTM, such as telecom safety, that just isn't there. It's not a very detailed solution in that sense. However, it is maybe not expected to have those kinds of features on the surface level of the product.
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RR
HR Manager at a manufacturing company with 51-200 employees
The pricing of SAP is quite high.
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DP
Partner at a recruiting/HR firm with 1-10 employees
The stability could be a bit better.
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Sr. Supervisor HR at a comms service provider with 10,001+ employees
They should improve the reports.
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AH
Program Manager HR-IT at a transportation company with 10,001+ employees
There should be more connectivity with other systems.
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AH
SAP SuccessFactors Function Head at EOH
The GUI needs to be enhanced to be in line with the latest and complete version of the solution.
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Learn what your peers think about SAP SuccessFactors. Get advice and tips from experienced pros sharing their opinions. Updated: May 2021.
511,607 professionals have used our research since 2012.