Anonymous UserIT Production Assurance Manager at a wholesaler/distributor
Bill MurdzaSenior Systems Administrator for Enterprise Monitoring at Biogen
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"This is a subscription-based, SaaS solution."
"Licensing varies widely, depending on usage. It can be cheap or quite expensive, depending on volume and features."
"It is worth the cost. You need to know the number of users that are going to use it, which is usually pretty easy to calculate. It's on a per-user license."
"The end result is that we have driven down our MTTR by an average of about 45 minutes across all major outages. That is very substantial considering the cost of every minute of outage can be thousands of dollars lost."
"The annual cost is $125,000 USD. That is for everything. It includes the 11,000 mass notifications. Technically, we have 500 licenses for IT Alerting."
"They are one of the cheapest solutions on the market. We looked at all of the major competitors in the space. Everbridge was one of the most affordable for what they are offering."
"Everbridge is not an inexpensive tool, but as the adage says, you get what you pay for."
"Licensing cost is driven largely by the number of users in the platform including admins, group managers, and message senders, so you want to consider your needs there."
xMatters, an Everbridge company, is a service reliability platform that helps DevOps, SREs, and operations teams rapidly deliver products at scale by automating workflows and ensuring infrastructure and applications are always working. The xMatters code-free workflow builder, adaptive approach to incident management, and real-time performance analytics all support a single goal: deliver customer happiness.
To learn more, request a demo.
Everbridge IT Alerting is a closed-loop cyber security and incident response automation solution that helps organizations respond to IT Incidents faster and improve teams’ response performance by automating communication, collaboration, and orchestration processes for ServiceOps, IT Security Ops, DevOps, and Disaster Recovery Ops. As a FedRamp-certified solution, IT Alerting capabilities include in-depth scheduling/calendars, interactive & analytical reporting, on-call scheduling, automated escalation, response workflow automation, recording, and much more. The solution is offered as a cloud service based on the secure, highly available, resilient, and globally scalable Everbridge CEM platform.
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Everbridge IT Alerting is ranked 1st in IT Alerting and Incident Management with 4 reviews while VictorOps is ranked 6th in IT Alerting and Incident Management. Everbridge IT Alerting is rated 9.0, while VictorOps is rated 0.0. The top reviewer of Everbridge IT Alerting writes "Stable, responsive and helpful technical support, and the support calendars save us a lot of time". On the other hand, Everbridge IT Alerting is most compared with PagerDuty, ServiceNow, Send Word Now, Opsgenie and Resolver Incident Management, whereas VictorOps is most compared with PagerDuty, Opsgenie, ServiceNow and Zabbix.
See our list of best IT Alerting and Incident Management vendors.
We monitor all IT Alerting and Incident Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.