Splunk Enterprise Security is a SIEM, log management, and IT operations analytics tool. The solution provides users with the ability to secure their information and manage their data in the cloud, data centers, or other applications. Splunk Enterprise Security also offers visibility from different areas, levels, and devices, rather than from a single system, thus, providing its users with flexibility. Splunk Enterprise Security can monitor data and analyze, detect, and prevent intrusions. This benefits users as it provides alerts to possible intrusions, helps users to be proactive, and reduces risk factors.
It is not cheap.
Pricing and licensing is quite expensive. But for the value the product provides, it seems at par in the market.
It is not cheap.
Pricing and licensing is quite expensive. But for the value the product provides, it seems at par in the market.
ServiceNow is a cloud-based task-management platform that specializes in IT operations management (ITOM), IT services management (ITSM), and IT business management (ITBM). ServiceNow allows users to manage their teams, projects, and customer interactions using a variety of different plugins and apps with which it easily integrates.
It has a higher cost compared to local/regional solutions.
It's sold as a less expensive solution, but it has to be highly modified. That's where you get into the cost.
It has a higher cost compared to local/regional solutions.
It's sold as a less expensive solution, but it has to be highly modified. That's where you get into the cost.
SolarWinds NPM is a network monitoring solution that enables you to detect, diagnose, and resolve network performance issues and outages quickly and efficiently. The solution is a powerful tool that can help you increase service levels, reduce downtime with multi vendor network monitoring, simplify the management of complex network devices, improve operational efficiency, and much more.
Excluding the costs of running VMs and physical blade servers, our licensing costs run around US$200,000/year for over 60 polling engines.
I think that the cost has risen, but the functionality and versatility is way above other products.
Excluding the costs of running VMs and physical blade servers, our licensing costs run around US$200,000/year for over 60 polling engines.
I think that the cost has risen, but the functionality and versatility is way above other products.
The PagerDuty Operations Cloud is the platform for mission-critical, time-critical operations work in the modern enterprise. Through the power of AI and automation, it detects and diagnoses disruptive events, mobilizes the right team members to respond, and streamlines infrastructure and workflows across your digital operations. The Operations Cloud is essential infrastructure for revolutionizing digital operations to compete and win as a modern digital business.
Licensing costs are around $700 a month, and the only additional costs, are phone costs in some instances.
The cost is quite high. But if you want to get a full-featured application and you have a big team...
Licensing costs are around $700 a month, and the only additional costs, are phone costs in some instances.
The cost is quite high. But if you want to get a full-featured application and you have a big team...
Zendesk Support is intuitive, and it's built with support agents in mind. Everything they need lives in a single, dynamic help desk interface so it's easy to be productive and manage customer interactions.
We pay for the solution on a yearly basis and my understanding is that the cost is about $30,000. That's the cost for 24 to 25 agents.
The price is very competitive.
We pay for the solution on a yearly basis and my understanding is that the cost is about $30,000. That's the cost for 24 to 25 agents.
The price is very competitive.
The IBM® SevOne Network Performance Management (IBM SevOne NPM) solution helps you spot, address, and prevent network performance issues early with machine learning-powered analytics from a single source. Boost network performance and improve your user application experience by proactively monitoring your multivendor end-to-end network across enterprise, communication, and managed service provider networks.
Prices per license are not huge, but they exist.
Have a bank of licenses, because it is about the number of objects (RAM, ports, CPU, etc.).
Prices per license are not huge, but they exist.
Have a bank of licenses, because it is about the number of objects (RAM, ports, CPU, etc.).
BigPanda Autonomous Operations platform is a cutting-edge solution that helps IT Ops, NOC and DevOps teams detect, investigate, and resolve IT incidents faster and more easily than ever before. Powered by Open Box Machine Learning, BigPanda correlates IT noise into insights, automates incident management, and unifies fragmented IT operations.
They were great to work with on pricing/licensing. Given we are a high-growth company, we needed a flexible site license.
We pay $200,000 USD per year.
They were great to work with on pricing/licensing. Given we are a high-growth company, we needed a flexible site license.
We pay $200,000 USD per year.
Users are empowered to manage their contact details and notification preferences in a single location, hence the administrators don't have to maintain this information at each application. OpsGenie is a cloud based service with reliable, distributed architecture that is replicated in multiple data centers, and monitored around the clock. The lifecycle for each alert, notifications, actions taken by users, are recorded and reported to enable admins to easily analyze what happened. No more wasting time, digging up log files. No more finger pointing.
From the pricing perspective, they are on the higher side as compared to other competitors.
The cost of the solution depends on the package you select and is per user.
From the pricing perspective, they are on the higher side as compared to other competitors.
The cost of the solution depends on the package you select and is per user.
You have to have the right level of budget to afford this solution.
It is a costly solution.
You have to have the right level of budget to afford this solution.
It is a costly solution.
If the licensing were cheaper, our customer might buy more.
Pricing is pretty straightforward and listed on their website. I recommend starting small and expanding later.
If the licensing were cheaper, our customer might buy more.
Pricing is pretty straightforward and listed on their website. I recommend starting small and expanding later.
Make expensive service outages a thing of the past. Remediate issues faster, reduce on-call burnout and keep your services up and running.
Identify the person with the right experience and expertise to work on any incident. Plus, streamline on-call schedules and escalations.
The price of the solution could be less expensive.
The price of the solution could be less expensive.
Setup costs can be high depending on the partner, but it is worth it.
It is competitive.
Setup costs can be high depending on the partner, but it is worth it.
It is competitive.
The OnSolve Platform for Critical Event Management is a comprehensive solution designed to help organizations effectively manage critical events. Its primary use case is to provide real-time situational awareness, enabling organizations to proactively respond to and mitigate potential threats.
Managing your business and providing excellent support shouldn’t bog you down. MSP Manager’s ease of use will free your team to deliver on your promise of great service.
Don't get scared of the price tag because it's definitely worth it.
I would rate the tool's pricing an eight out of ten since it's not the cheapest one in the market.
Don't get scared of the price tag because it's definitely worth it.
I would rate the tool's pricing an eight out of ten since it's not the cheapest one in the market.
Vision Helpdesk offers top-rated Customer Service Software tools: Help Desk Software, Multi-Company Help Desk, ITSM Service Desk Software & Live Chat Software.
