Everbridge IT Alerting Competitors and Alternatives

The top Everbridge IT Alerting competitors are
  • Send Word Now
  • xMatters IT Management
  • PagerDuty
  • ServiceNow
  • OpsGenie
  • VictorOps
Read reviews of Everbridge IT Alerting competitors and alternatives
Real User
IT Production Assurance Manager at a manufacturing company with 1,001-5,000 employees
Mar 07 2018

What is most valuable?

* The ability to notify teams and monitor those notifications in real-time. * Time-based escalation of notifications helps us resolve issues... more»

How has it helped my organization?

We no longer have to manage the notification process manually.

What needs improvement?

Some features that have been around a while could be refined or updated, in the same way other features of the product have been updated. Beyond... more»

What's my experience with pricing, setup cost, and licensing?

Licensing varies widely, depending on usage. It can be cheap or quite expensive, depending on volume and features.

What other advice do I have?

Put together a comprehensive knowledge base to help your end-users get acclimated with xMatters.
ServiceNow Logo
Troy McL
National IT Asset Management Lead at a consultancy with 10,001+ employees
Apr 17 2018

What is most valuable?

The value of features has changed with each release. Initially I was impressed with the automation capability. Now, the look and feel is a valuable benefit for adoption. The most recent addition of SAM Premium is a game changer for many... more»

How has it helped my organization?

I like the ease of use of the ServiceNow platform. We have used ServiceNow for HR case management, IT Asset Management, IT Service Management, and custom business applications

What needs improvement?

I would like to see Advanced Intelligent Automation. I can't wait to see how ServiceNow continues to build out the automation capability with things like RPA, OCR, and even machine learning capabilities to help make giant steps forward in the... more»
Send Word Now Logo
Send Word Now
Real User
Business Continuity Specialist at a legal firm with 1,001-5,000 employees
Mar 05 2018

What do you think of Send Word Now?

Primary Use Case: Emergency alerting for a global company in 14 countries. • Improvements to My Organization: It allows for a systematic and uniform method of alerting personnel in every location. • Valuable Features: It has the same general functions as most emergency alerting systems. The placeholder dropdowns for message templates are useful. • Room for Improvement: The user interface is too complicated and aspects that should be offered, such as email subject line editing, are not.  Conference calling requires a complicated syntax formula. • Use of Solution: Less than one year.

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