We performed a comparison between ExtraHop Reveal(x) for IT Operations and SolarWinds NPM based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"This solution is more applications reference architecture focused. Its benefit is that it specializes in that space."
"Wire data analytics."
"The most valuable feature is the way it handles data, from Layer 2 up to Layer 7. We can see everything that happens in the network."
"Not only can you look at the protocol import level. It also has a live PCAP analysis."
"There are many valuable features in this product, but probably the biggest is the customization capability it has."
"The most valuable features are security detections, perimeter detection, dashboards, and alerts."
"The most valuable feature of this solution is the monitoring capabilities."
"The ability to customize the views and dashboards is nice. SolarWinds also allows us to access the data via the API. That's probably the feature I liked the most."
"The initial setup was straightforward. We deployed the solution from new and completed the upgrades."
"There are a lot of valuable features with SolarWinds NPM. We can receive a lot of detailed data from the monitoring that can use useful for investigations, especially when you are troubleshooting. It is very helpful. Overall it was a very good experience."
"The most valuable features in SolarWinds NPM are the network search and diagnostic tools."
"We have configured multiple alerts for our network devices, including routers and switches, so that we are notified if any interface goes down."
"I can do everything remotely, including running PowerShell scripts or performing standard updates."
"It's easy to understand, even if you are not too technical."
"The Wi-Fi side needs improvement."
"Network visibility is something that needs to be improved."
"They have a new solution, ExtraHop Reveal(x), and I think it needs improvement."
"I would improve the Rule-Based Access Control (RBAC) by providing granular access control to the data."
"They either have to go broad or decide what their bread and butter is and get really good at that."
"We'd like to see a local presence within the region in order to have seamless service whether it's the support, the implementation, or professional services."
"This solution would be improved if it had the ability to retain data longer."
"Technical support and releases are not particularly reliable."
"SolarWinds NPM needs to increase its elements. One polling engine can only support 10,000 elements then it becomes slow. There are limitations even if you have the full SLX version license."
"If they did some type of synthetic monitoring, it would have been better."
"The solution's customer service is not very good because the support takes too long."
"The SolarWinds notification and alerting configuration could be simplified as it would be easier to find if it was within the NPM web application instead of in a separate client application."
"We decided that we were no longer going to trust that their products have not been capitalized."
"SolarWinds NPM could improve the graphics of the interface and more customized reporting."
"The scalability can be better."
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ExtraHop Reveal(x) for IT Operations is ranked 56th in Network Monitoring Software with 8 reviews while SolarWinds NPM is ranked 4th in Network Monitoring Software with 147 reviews. ExtraHop Reveal(x) for IT Operations is rated 8.6, while SolarWinds NPM is rated 8.2. The top reviewer of ExtraHop Reveal(x) for IT Operations writes "Great for identifying application interdependencies with helpful support but needs better visualizations". On the other hand, the top reviewer of SolarWinds NPM writes "High-level, comprehensive, and proactive monitoring in a user-friendly interface". ExtraHop Reveal(x) for IT Operations is most compared with vRealize Network Insight, NETSCOUT nGeniusONE, ThousandEyes, Dynatrace and LiveAction LiveNX, whereas SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor, ManageEngine OpManager, ThousandEyes and LogicMonitor. See our ExtraHop Reveal(x) for IT Operations vs. SolarWinds NPM report.
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