Most Helpful Review
Researched Symantec Secure Web Gateway but chose Forcepoint Secure Web Gateway: Offers strong security and is easy to manage but the deployment and configuration is complicated
Has quarantined and stopped many threats and potential attacks on end users but there's a need for increased firewall...
Find out what your peers are saying about Forcepoint Secure Web Gateway vs. Symantec Secure Web Gateway and other solutions. Updated: September 2020.
438,360 professionals have used our research since 2012.
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"Helps block personal email accounts."
"Web proxy adds an effective layer for security."
"Provides dependable DNS monitoring of external devices."
"The initial setup is very easy and takes only a few minutes."
"What we like most is security and how easy it is to integrate with other appliances."
"It's very stable, reliable and does its job."
"The weekly reportings are great. The investigation is super and the application management is equally great."
"It analyzes the domain security helps us implement the securest policy."
"The spam filter is very effective."
"The antiviral sandboxing."
"Once deployed, the management console is simple and easy to use."
"For the most part, the solution, when set up correctly, works fine."
"The most valuable feature is the categorization, where you can allow general access to an application but limit specific features."
"In terms of functionality, Forcepoint is the best web proxy available."
"The most valuable feature of Forcepoint Web Security is creating the easy to install further policies that are deployed through the Forcepoint security manual at some stage. Just drag and drop and the policies are there."
"It has protected clients against cyberattacks."
"The most valuable features are the website blocking capability and SSL interception."
"It is quite scalable. If a user needs to do more deployments, they can just add them."
"In terms of most valuable features, I like the ICAP capability and URL filtering the most."
"It's nice to have it in the cloud where we can pull the reporting together for it so we can see what's happening in machines at different locations."
"The most valuable feature is the endpoint security."
"Missing a real data leakage prevention solution."
"Data reporting could be improved."
"They need to improve analytics so they report on more of the specifics of user activity."
"In the next release, I would like to see the integration of VDI NSX with Cisco Umbrella."
"It has happened in the past that Cisco Umbrella has denied us access to secure websites."
"The reporting could be improved by way of the information that's displayed. For example, when you pull a report, it shows an internal employee going to many websites, but you can spin that right down by saying a lot of it is being cached."
"I would like to see integration with SecurNX in the future."
"This solution does not give us full, 360-degree protection."
"We have a lot of false positives, which is one area that can be improved."
"Sometimes attacks or a new ransomware gets through."
"In the on-premises version, I don't like the deployment and structuring of the device."
"Overall the software is occupying too much memory space. If they could remedy that, it would be a better experience, because today Windows is occupying too much memory space as well (in terms of the RAM), and this software has also started occupying all the memory. Due to this, I have less space for my other office products and data. I can't, for example, operate a huge Excel sheet or other datasets."
"The deployment is a bit complex and it requires expertise to deploy, which is something that should be improved and made easier to do."
"The solution should be better able to support itself and operate faster. Sometimes the technical support team takes too long to respond."
"The firewall doesn't have any features because some customers are requesting they will install the firewall without licensing. At this time we cannot go further without licensing. Licensing is a must with Forcepoint Web Security firewalls."
"Ease of use could be improved."
"The interface could be made more user-friendly."
"Difficult and time-consuming to deploy and update."
"Depending on the severity of the issue, I think they can be a bit slow - a few days for the low severity cases, but for the severe cases normally they contact you back in a couple of hours."
"It needs to be easier to set up rules for what sites it should allow or not allow us in certain areas of our computer for programs. It would also be nice really nice to have it give you better information about what it's finding. A lot of the alerts we get are very difficult to understand what it's actually telling you. It's too generic."
"There's a need for increased firewall functionality and capabilities. I'm not seeing a competitive Symantec cloud product. Specifically, functionalities with security as filtering from the cloud. I am aware that there is a product, a proxy in the cloud but I have compared it with other vendors and I don't find it that powerful. I think the worst thing that we're experiencing is very poor and inadequate technical support. It seems to me that tech support engineers aren't qualified to fulfill their job duties."
Pricing and Cost Advice
"The licensing part for Umbrella is really flexible."
"There are three models for licensing with different feature sets."
"Cisco uses subscription models for the pricing and there are three subscription plans."
"I am not sure, I don't have the numbers in front of me, but I think it's $1.00 or so per device/month."
"Cisco has a model called ELA. With ELA, if you buy the solution you will have the complete security portfolio and you can pay it yearly or after three years, it depends on the contract."
"Licensing fees are paid on a yearly basis."
"Our licensing fees are on a yearly basis."
"Our costs were negotiated, and they are okay."
"The price of this product should be reduced to make it more competitive."
"The licensing is not expensive."
"The pricing on Forcepoint Web Security is fair. Fair pricing at current market rates, if you are comparing with the competition."
"There is an additional charge for advanced security features."
"Pricing and licensing is stunted and licensing is expensive. We have many customers who are now thinking about other solutions due to the cost."
Questions from the Community
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Top Answer: The antiviral sandboxing.
Top Answer: The pricing of the solution is okay. We pay licensing fees but the cost depends on the package that we take. There are… more »
Top Answer: The issues we have are more around organizational issues between us and Forcepoint. We don't have problems with the… more »
Top Answer: It is quite scalable. If a user needs to do more deployments, they can just add them.
Top Answer: There are definitely considerable problems with this solution. Most notably, compared to Cisco Umbrella it was a lot… more »
Top Answer: Our primary use case is deploying the product as a web security gateway in conjunction with the Symantec client.
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Also Known As
|OpenDNS||Forcepoint SWG, Websense Web Security, Forcepoint TRITON||Symantec Complete Website Security|
OpenDNS provides easy-to-implement Internet navigation and Web security solutions for families, schools, governmental organizations and businesses of all sizes. The services provided byincrease the speed of navigating websites and prevent unintended access to phishing and malware sites as well as to any Web content that you configure to be restricted.
|Websense Web Security blocks web threats to reduce malware infections, decrease help desk incidents and free up valuable IT resources. It has more than 100 security and filtering categories, hundreds of web application and protocol controls, and 60-plus reports with customization and role-based access.|
Complete Website Security goes far beyond encryption to deliver protection for websites, data and applications—with 24/7 control that helps to mitigate risk and helps to ensure uninterrupted performance for every website. Multi-layered security and controls make our certificate issuance and authentication processes one of the most rigorous in the industry. Automated management pinpoints certificate and website weaknesses due to unexpected expirations, flawed installations, deprecation and critical vulnerabilities in the event of attacks. Meanwhile, Symantec’s unified security identifies worldwide security vulnerabilities, delivers real-time analytics and helps our customers to protect against damage 24/7. It's why we've become the name people trust.
Learn more about Cisco Umbrella
Learn more about Forcepoint Secure Web Gateway
Learn more about Symantec Secure Web Gateway
|Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim||Adventist Health, Alphawest, Amadori, Anoka County, Compartamos Banco, Davies Turner, EverBank, iGATE, Karlstad Municipality, Lake Michigan Credit Union, Scavolini, Smurfit Kappa, Toyota|
Information Not Available
Financial Services Firm23%
Consumer Goods Company9%
K 12 Educational Company Or School9%
Computer Software Company29%
Comms Service Provider29%
Financial Services Firm17%
Computer Software Company33%
Comms Service Provider22%
K 12 Educational Company Or School5%
Computer Software Company26%
Comms Service Provider20%
No Data Available
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