Anonymous UserCyber Security Consultant at a tech services company
Baljeet SinghSubject Matter Expert at Hitachi Systems, Ltd.
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The most valuable features are the protection against ransomware and phishing."
"It will protect, give you more robustness, and faster responses, compared to any firewalls or any of the proxy web servers."
"The most valuable feature for us is the DNS-based protection."
"It analyzes the domain security helps us implement the securest policy."
"The weekly reportings are great. The investigation is super and the application management is equally great."
"It's very stable, reliable and does its job."
"What we like most is security and how easy it is to integrate with other appliances."
"Provides dependable DNS monitoring of external devices."
"In terms of functionality, Forcepoint is the best web proxy available."
"The most valuable feature is the categorization, where you can allow general access to an application but limit specific features."
"For the most part, the solution, when set up correctly, works fine."
"Once deployed, the management console is simple and easy to use."
"The antiviral sandboxing."
"The spam filter is very effective."
"The feature that I find to be most valuable is the flexibility of the single endpoint."
"It has got a really good URL categorization database. It is simple to set up. It is also easy to use and quite intuitive. It has got a nice utility for troubleshooting."
"It's nice to have it in the cloud where we can pull the reporting together for it so we can see what's happening in machines at different locations."
"In terms of most valuable features, I like the ICAP capability and URL filtering the most."
"It is quite scalable. If a user needs to do more deployments, they can just add them."
"The most valuable features are the website blocking capability and SSL interception."
"It is easy to manage. The graphical user interface is quite easy to navigate, and we don't have any difficulty in using it. It is a good solution."
"I would like to see a graphical representation of the entire network."
"It would be useful if they had a malware protection engine running inside their own VM."
"This solution does not give us full, 360-degree protection."
"I would like to see integration with SecurNX in the future."
"The reporting could be improved by way of the information that's displayed. For example, when you pull a report, it shows an internal employee going to many websites, but you can spin that right down by saying a lot of it is being cached."
"It has happened in the past that Cisco Umbrella has denied us access to secure websites."
"In the next release, I would like to see the integration of VDI NSX with Cisco Umbrella."
"They need to improve analytics so they report on more of the specifics of user activity."
"The solution should be better able to support itself and operate faster. Sometimes the technical support team takes too long to respond."
"The deployment is a bit complex and it requires expertise to deploy, which is something that should be improved and made easier to do."
"Overall the software is occupying too much memory space. If they could remedy that, it would be a better experience, because today Windows is occupying too much memory space as well (in terms of the RAM), and this software has also started occupying all the memory. Due to this, I have less space for my other office products and data. I can't, for example, operate a huge Excel sheet or other datasets."
"In the on-premises version, I don't like the deployment and structuring of the device."
"Sometimes attacks or a new ransomware gets through."
"We have a lot of false positives, which is one area that can be improved."
"Stability needs some improvement, we have on occasion experienced some delay when it is synchronized."
"We are using a V10000 G3 appliance. It is just a proxy. It is just HTTP, FTP, and HTTPS. Now, as our website has developed and we are using rich time-connectivity protocols, the proxy doesn't have the ability to work with these protocols. It would be nice if the UDP feature was there for it to filter UDP traffic. It needs firewall capabilities for UDP filtering. Its upgrades can be quite complex, and they don't always go as per the plan. Its reporting could be a bit more granular."
"It needs to be easier to set up rules for what sites it should allow or not allow us in certain areas of our computer for programs. It would also be nice really nice to have it give you better information about what it's finding. A lot of the alerts we get are very difficult to understand what it's actually telling you. It's too generic."
"Depending on the severity of the issue, I think they can be a bit slow - a few days for the low severity cases, but for the severe cases normally they contact you back in a couple of hours."
"Difficult and time-consuming to deploy and update."
"The interface could be made more user-friendly."
"The major challenge is their support. The support from Broadcom is quite poor. It takes forever for them to get back to you, and when they get back to you, they ask you for so much information, which makes it more difficult. That's the only problem I have with Broadcom. This is one of the reasons why we are switching to another solution. Another reason for switching is that we have a plan to adopt solutions in the cloud so that we can offload the administration efforts to the vendor. In future releases, they can improve its reporting and the process for rules creation. They can also improve Broadcom on things such as security information and event management so that from my same platform, I can carry out functions and probably block websites. Such a feature would be nice. Currently, Broadcom is integrated with McAfee to block access to certain sites automatically. It would be nice if they can expand their integration to IBM Resilient Security Orchestration and Automation Response."
"Licensing fees are paid on a yearly basis."
"Cisco has a model called ELA. With ELA, if you buy the solution you will have the complete security portfolio and you can pay it yearly or after three years, it depends on the contract."
"I am not sure, I don't have the numbers in front of me, but I think it's $1.00 or so per device/month."
"Cisco uses subscription models for the pricing and there are three subscription plans."
"The licensing part for Umbrella is really flexible."
"There are three models for licensing with different feature sets."
"I think it's worth the money."
"The price of Cisco Umbrella is a little higher than similar solutions, like Gateway."
"The licensing is not expensive."
"The price of this product should be reduced to make it more competitive."
"Licensing is flexible. License pricing information is based on the customer, their environment, and on the future approach."
"The solution is priced a little high compare to similar solutions."
"Overall, I am not aware of the option to pay for one time use of Forcepoint Secure Web Gateway."
"The price of this solution is reasonable."
"There is an additional charge for advanced security features."
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Complete Website Security goes far beyond encryption to deliver protection for websites, data and applications—with 24/7 control that helps to mitigate risk and helps to ensure uninterrupted performance for every website. Multi-layered security and controls make our certificate issuance and authentication processes one of the most rigorous in the industry. Automated management pinpoints certificate and website weaknesses due to unexpected expirations, flawed installations, deprecation and critical vulnerabilities in the event of attacks. Meanwhile, Symantec’s unified security identifies worldwide security vulnerabilities, delivers real-time analytics and helps our customers to protect against damage 24/7. It's why we've become the name people trust.
Forcepoint Secure Web Gateway is ranked 3rd in Secure Web Gateways (SWG) with 13 reviews while Symantec Secure Web Gateway is ranked 7th in Secure Web Gateways (SWG) with 5 reviews. Forcepoint Secure Web Gateway is rated 8.0, while Symantec Secure Web Gateway is rated 6.8. The top reviewer of Forcepoint Secure Web Gateway writes "Flexible endpoint security, provides URL filtering, and the reporting is good". On the other hand, the top reviewer of Symantec Secure Web Gateway writes "Quite scalable but it is more complex than it needs to be and would be better with modernized deployment strategies". Forcepoint Secure Web Gateway is most compared with Zscaler Internet Access, McAfee Web Protection, Fortinet FortiProxy, Cisco Secure Email and iboss, whereas Symantec Secure Web Gateway is most compared with Zscaler Internet Access, iboss, Akamai Enterprise Threat Protector and Clearswift SECURE Web Gateway. See our Forcepoint Secure Web Gateway vs. Symantec Secure Web Gateway report.
See our list of best Secure Web Gateways (SWG) vendors.
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