We performed a comparison between ForgeRock and PingID based on real PeerSpot user reviews.
Find out in this report how the two Access Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."ForgeRock products are customizable, and the out-of-the-box features are solid, too. I primarily use the OIDC compliance features. It's just a configuration. it's easy to set up and customize trees. We can add our own features if necessary. Banks and corporations have different standards and specific validations."
"This is a stable solution. When you do experience any issues, you will see it in your DB logs or audit logs so you can easily reach a conclusion of might be causing it."
"We used it to implement multi-factor authentication and to improve our security posture as well as reducing the potential for attacks."
"Easy to customize and adaptable to any environment."
"ForgeRock has CIAM, which other products didn't have, and they have DevOps ready."
"Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users."
"The product is easy to set up."
"The support is good and prompt."
"What I like best about PingID is that it's very user-friendly. PingID is well-built as a developer tool and regularly upgrades and updates via patches. I also like that PingID has clear documents that will help you integrate it with other solutions."
"The solution has a smooth and configurable user interface for single sign-on capabilities."
"I find the auto-discovery feature the most valuable. It helps us automate a lot of things using a single password across applications."
"The soundness of the solution is its most valuable feature. For example, if you are in our corporate network, you can log on without any traffic interfering."
"This is a user-friendly solution."
"It gets a mobility portal in place in conjunction with Office 365. It provides very good possibilities and it's much better than other technology that we have used before which was unstable and slower."
"The solution is stable. We haven't experienced any bugs or glitches."
"We use the product to run different reports."
"They should improve the solution by include reporting."
"It should be a little bit easier to implement. It is user-friendly, but there is always scope for improvement."
"We're worried about the scaling. We're told it will be okay and there won't be issues, however, I'm not 100% convinced."
"The only problem with ForgeRock is that it is derived from an open-source product, so sometimes it's a bit unstable."
"Automatic Deployment needs improvement. it could be made easier."
"As with any complex software platform, there is a learning curve to using ForgeRock, and it may require specialized expertise to implement and manage effectively."
"The solution could improve by adding more advertising and marketing."
"The solution requires more simplified customization. However, part of the problem is my clients determining their own preferences. Technology can help and do many things, but you have to define your own policies to ensure that the solution or service works within those parameters. Helping customers understand their business and different processes is another issue not relating to the functionality of this solution."
"We have encountered instances where it is not easy to do authentication."
"PingID's device management portal should be more easily accessible via a link. They provide no link to the portal like they do for the service. The passwordless functionality could be more comprehensive. You can't filter based on hardware devices. Having that filtering option would be great. Device authentication would be a great feature."
"PingID classifies the type of environment into internal and external, which is an area for improvement because you need to take additional steps to trust internal and external users."
"PingID would benefit from a better user interface for integration."
"PingID should put a little more effort into making a pretty self-explanatory deck about their tech features and the services they offer."
"In the beginning, the initial setup was very complex."
"The solution should allow for better integration with other platforms and the UBT."
"The timing of the token validity, if it could be extended, would be great. I'm not sure if there is even an option to configure these types of settings."
ForgeRock is ranked 4th in Access Management with 13 reviews while PingID is ranked 7th in Authentication Systems with 8 reviews. ForgeRock is rated 8.0, while PingID is rated 8.4. The top reviewer of ForgeRock writes "It's easier to customize and maintain our code". On the other hand, the top reviewer of PingID writes "User-friendly and well-built for developers, with many features and clear documentation on how to integrate it with other tools". ForgeRock is most compared with SailPoint IdentityIQ, Microsoft Entra ID, Auth0, Symantec Siteminder and Saviynt, whereas PingID is most compared with Microsoft Entra ID, PingFederate, SailPoint IdentityIQ, RSA SecurID Access and Symantec Siteminder. See our ForgeRock vs. PingID report.
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