GoToMeeting vs Office 365 comparison

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1,184 views|502 comparisons
86% willing to recommend
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3,163 views|1,570 comparisons
94% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between GoToMeeting and Office 365 based on real PeerSpot user reviews.

Find out what your peers are saying about Zoom Video Communications, Cisco, TeamViewer and others in Virtual Meetings.
To learn more, read our detailed Virtual Meetings Report (Updated: April 2024).
770,292 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It was just chosen because somebody at the company said, "We need a meeting thing. Hey, go find a meeting thing." It wasn't me, but somebody else in the organization was like, "Alright, let's use GoToMeeting. It's free."""GoToMeeting is very handy. It's good software. I would definitely recommend it.""The key advantage of GoToMeeting is the ability to use it without installing anything.""GoToMeeting's security is very good. I've never known anybody to crash a GoToMeeting.""I like GoToMeeting because it is lighter than other solutions, such as Webex.""We don't have any link issues whether you use it to browser, or use it as a client. It worked perfectly fine for us.""Screenshare is the most valuable feature as well as the number of meeting participants possible in a meeting. It also has good quality.""The most valuable feature is the dial-in capability."

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"It is stable.""The functionality that is most valuable is the solution's ability to detect patient data in email attachments. Whenever a user sends out an email with patient data embedded in an attachment, it triggers an alert. The tool can detect a social security number and various other forms of patient identity. Emails are then automatically generated and sent.""It's nice that it's an all-in-one solution and everything is all in one place.""Using Office 365 has allowed us to go digital and onboard people seamlessly for working at home during the COVID pandemic.""It's inexpensive to license.""The product helps us be more efficient. It helps us to have a standardized way of doing things.""The technical support is outstanding.""The most valuable feature of this solution is the integration."

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Cons
"Poor error recovery, too sensitive to transmission errors. Needs better codecs and more robust system software that can handle network glitches.""The solution could always be more secure.""I would like to see better support for mobile devices.""In addition to the features it already has, I think GoToMeeting should also have additional features that are not present at the moment.""It is not so stable.""Sometimes we'll run into issues where firewall rules aren't set correctly and won't work.""Using GoToMeeting in a meeting-sized conference room is kind of a letdown. The camera is supposed to track the speaker and focus on that person so that they can be on the screen. That feature rarely worked. We tested it thoroughly, so maybe it was an issue with the size of the conference room. It may not be suitable for large conference rooms.""GoToMeeting breaks down a lot. We're not sure if it's breaking down, but we start getting very erratic community channels. I don't know if it's because of GoToMeeting or if we're not buying enough bandwidth. Maybe it is just the infrastructure that it's running on. I'm not quite sure."

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"Data protection and email security are almost the same for all the organizations, irrespective of their segment (SMB or enterprises), with standard subscription at least basic Data loss prevention and Advance threat protection can be enabled for SMB segments, it is available in enterprise version / Premium versions.""We have had some connectivity issues.""Integration between Outlook calendar and Google Calendar would be a good improvement since many of our team use Android phones and personal Gmail accounts as their main calendar application.""Office 365 could allow for smoother collaboration with other companies, which is the main reason we use it. The B2B connection is something we need, like global adverse lists between two tenants or multiple users. That's what we're missing at the moment.""Could include integration with other single sign-on solutions.""Constantly evolving with new features, which can be challenging for users.""Using Visual Basic, I have had a lot of trouble with relative paths when programming for Excel, and sometimes it is very difficult to debug programs.""Improvements can be made to the products generic offering. It's not customized for health care. It doesn't understand the meaning of health care related concepts. Providing a greater degree of industry specificity would make the tool much more unique and valuable."

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Pricing and Cost Advice
  • "Negotiate for discounts."
  • "It is a little expensive although now, with the competition from Zoom and other products, they have lowered their prices and it is better."
  • "GoToMeeting is a little bit expensive compared to other products."
  • More GoToMeeting Pricing and Cost Advice →

  • "Licensing, billing, and accounting are available from the management interface."
  • "Good reporting and good value subscriptions for international calls."
  • "​The pricing/licensing is easy to manage."
  • "The pricing is good for all the features that we receive, e.g., Skype for Business."
  • "The pricing is not really high, but one can get the software with the license key for free."
  • "The pricing is high and has actually caused us to limit the number of licenses we purchase due to budgeting."
  • "I think that we pay $9.99 USD per user, monthly."
  • "Most of the time, we purchase Microsoft Exchange licenses, which are less expensive and provide only an email platform and 50 gigabytes of email storage for free."
  • More Office 365 Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Reduced the need for physically commuting between offices.
    Top Answer:This is not an expensive solution, we pay around $5,000AUD maximum per year. There are other fees for data carriage, PABX fees, and the like but they would apply to any similar product.
    Top Answer:We're phasing out the use of GoToMeeting because of some of its deficiencies. It lacks ease of connectivity, calendar integrations, and third-party app integrations. The user interface is quite poor… more »
    Top Answer:The most valuable feature of Office 365 is automatic saving. If something happens on the computer your work is saved.
    Top Answer:I’m not sure of the exact cost. In the past, it might have been free. However, now, people do need to pay in order to use it. I would put the pricing around two out of five. It's not the cheapest… more »
    Top Answer:Office 365 could be easier to use at first. Tutorials are needed to know how to use the solution.
    Ranking
    11th
    out of 63 in Virtual Meetings
    Views
    1,184
    Comparisons
    502
    Reviews
    4
    Average Words per Review
    407
    Rating
    7.3
    Views
    3,163
    Comparisons
    1,570
    Reviews
    9
    Average Words per Review
    445
    Rating
    8.2
    Comparisons
    Skype for Business logo
    Compared 23% of the time.
    Zoom logo
    Compared 16% of the time.
    TeamViewer logo
    Compared 16% of the time.
    Adobe Connect logo
    Compared 14% of the time.
    BlueJeans Meetings logo
    Compared 9% of the time.
    Atlassian Confluence logo
    Compared 19% of the time.
    Amazon WorkDocs logo
    Compared 19% of the time.
    Citrix ShareFile logo
    Compared 13% of the time.
    Box logo
    Compared 11% of the time.
    Dropbox logo
    Compared 9% of the time.
    Also Known As
    Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1
    Learn More
    Overview

    GoToMeeting web conferencing software makes it simple and cost-effective to collaborate online with colleagues and customers. Best of all, meeting participants can share their webcams in high definition, so you can enjoy more personal interactions _ without needing a complicated setup.

    Office 365 is more than just Word, Excel, PowerPoint, and Outlook. It provides powerful services like business-class email, online storage, and teamwork solutions that you can access from anywhere. Bring teams and resources together with solutions like Microsoft Teams and Skype for Business that make working together more productive and enjoyable regardless of where participants are located. Easily implement security and privacy controls to help protect business data and devices against malicious threats and help you meet your compliance obligations. Automatic updates ensure your employees will always have the latest features and security updates.

    Sample Customers
    AAPT, ACD Groupe, Addison Fire, Avigilon Corporation, Basic Industries Ltd., Bitdefender, Branson School Online, Budd Van Lines, Business Fitness, Business Wire
    Me & the Bees Lemonade
    Top Industries
    REVIEWERS
    Computer Software Company20%
    Financial Services Firm20%
    Comms Service Provider13%
    Construction Company7%
    VISITORS READING REVIEWS
    University22%
    Financial Services Firm13%
    Computer Software Company12%
    Educational Organization12%
    REVIEWERS
    Computer Software Company25%
    Manufacturing Company19%
    Financial Services Firm13%
    Comms Service Provider3%
    VISITORS READING REVIEWS
    Educational Organization76%
    Computer Software Company3%
    Financial Services Firm3%
    Government2%
    Company Size
    REVIEWERS
    Small Business74%
    Midsize Enterprise9%
    Large Enterprise17%
    VISITORS READING REVIEWS
    Small Business30%
    Midsize Enterprise7%
    Large Enterprise64%
    REVIEWERS
    Small Business48%
    Midsize Enterprise23%
    Large Enterprise30%
    VISITORS READING REVIEWS
    Small Business7%
    Midsize Enterprise79%
    Large Enterprise14%
    Buyer's Guide
    Virtual Meetings
    April 2024
    Find out what your peers are saying about Zoom Video Communications, Cisco, TeamViewer and others in Virtual Meetings. Updated: April 2024.
    770,292 professionals have used our research since 2012.

    GoToMeeting is ranked 11th in Virtual Meetings with 24 reviews while Office 365 is ranked 6th in Content Collaboration Platforms with 54 reviews. GoToMeeting is rated 7.8, while Office 365 is rated 8.4. The top reviewer of GoToMeeting writes "It features low latency, which is crucial because everybody is using VPN to connect to their PCs at work". On the other hand, the top reviewer of Office 365 writes "Great vulnerability insights, offers very impressive cash savings, and offers great information security tools". GoToMeeting is most compared with Skype for Business, Zoom, TeamViewer, Adobe Connect and BlueJeans Meetings, whereas Office 365 is most compared with Atlassian Confluence, Amazon WorkDocs, Citrix ShareFile, Box and Dropbox.

    We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.