GoToMeeting vs Skype for Business comparison

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1,189 views|515 comparisons
86% willing to recommend
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2,839 views|1,073 comparisons
80% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between GoToMeeting and Skype for Business based on real PeerSpot user reviews.

Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed GoToMeeting vs. Skype for Business Report (Updated: March 2024).
768,857 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most important feature for me was the iPhone app.""It works, it's reliable.""We like that this solution allows us to assign separate numbers to people without having to have a physical telephone system in place.""There is no lagging and the meeting interaction is seamless.""It's easy to set up.""It was just chosen because somebody at the company said, "We need a meeting thing. Hey, go find a meeting thing." It wasn't me, but somebody else in the organization was like, "Alright, let's use GoToMeeting. It's free."""We don't have any link issues whether you use it to browser, or use it as a client. It worked perfectly fine for us.""GoToMeeting is very handy. It's good software. I would definitely recommend it."

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"Our employees use this solution for a communal space to collaborate for organizational decision making.""We really like the screen sharing tool. The user experience is smooth, and user-friendly.""It's a good and stable product that fits my needs.""I like the fact that it opens up your video conferencing, and, in many cases, the audio at the same time.""The most valuable feature of Skype for Business is that it has many other tools that you can be integrated with it. It makes the meetings more interactive.""I rate the solution's stability a nine on a scale where one is not stable and ten is very stable...I rate the solution's initial setup a nine on a scale where one is difficult, and ten is easy.""File sharing and email invitations for a conference. I can have a meeting with people at the opposite end of the Earth, sharing documentation; it is quite easy.""What is most valuable about Skype for Business is that almost everyone knows about it and almost everyone has it. You will be able to reach a large number of people."

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Cons
"I don't know whether it is an issue or not but my boss was asking me if person one is in one room, and another person wanted to use another room at the same time, I don't know whether it is possible.""I didn't like the fact that they tried to make their new version look like Zoom.""We would like some improvement in the speed of initiating this solution, as it is currently fairly slow.""The newer user interface takes a bit longer to get used to.""I would like to see better support for mobile devices.""Lacks ease of connectivity, calendar integrations, and third-party app integrations.""In the next release, I would for it to incorporate files more efficiently from one computer to another when we covert things and send them out. I'm not sure if it's capable of that.""Using GoToMeeting in a meeting-sized conference room is kind of a letdown. The camera is supposed to track the speaker and focus on that person so that they can be on the screen. That feature rarely worked. We tested it thoroughly, so maybe it was an issue with the size of the conference room. It may not be suitable for large conference rooms."

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"Skype for Business could improve by having a document channel or repository. Microsoft Teams has a better repository place for documents that you can share with your team. You can access it anywhere from any device.""Skype for Business could improve the interface. It could be easier to use. Additionally, it's hard to find the people or add people you want to communicate with.""We overcame the audio quality issues by asking users to use the 'Call Me' feature with their desk phone.""Skype for Business is not stable.""We would like to better customize our instructions within the Outlook plugin/invite, but we are unable to do so.""The ease of configuration or the lack of decent tooling to pinpoint your problems is probably its biggest issue.""I venture to say that 30% of the people using this solution at our company have had issues with stability, due to the volatility and crashes.""I feel that the whole look and feel of Skype should be improved, including its user-friendliness. It should also improve its scalability."

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Pricing and Cost Advice
  • "Negotiate for discounts."
  • "It is a little expensive although now, with the competition from Zoom and other products, they have lowered their prices and it is better."
  • "GoToMeeting is a little bit expensive compared to other products."
  • More GoToMeeting Pricing and Cost Advice →

  • "We have been able to save money by moving our conferencing solution to Skype for Business Conferencing."
  • "We negotiated a fair price with Microsoft. It is definitely worthwhile to negotiate with them for the best price for your solution."
  • "The pricing is really good. It is quite affordable because it came with our Office 365. It is on a per-user license, which is nice. I quite like that they have made it very granular with all of their licensing."
  • "It may be considered costly for certain markets, such as in India."
  • "It may be slightly costly, but the features are awesome."
  • "To realize value from the purchase of Skype Business, you need to take advantage of all the important functions of the program."
  • "The cost of Skype for Business is incorporated into our Office 365 licenses."
  • "We purchased an open license."
  • More Skype for Business Pricing and Cost Advice →

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    768,857 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:Reduced the need for physically commuting between offices.
    Top Answer:This is not an expensive solution, we pay around $5,000AUD maximum per year. There are other fees for data carriage, PABX fees, and the like but they would apply to any similar product.
    Top Answer:We're phasing out the use of GoToMeeting because of some of its deficiencies. It lacks ease of connectivity, calendar integrations, and third-party app integrations. The user interface is quite poor… more »
    Top Answer:The solution’s video quality is fine.
    Top Answer:The solution has very limited features. The solution should improve the chat and add more flexibility to make a call.
    Ranking
    10th
    out of 63 in Virtual Meetings
    Views
    1,189
    Comparisons
    515
    Reviews
    5
    Average Words per Review
    405
    Rating
    7.6
    4th
    out of 63 in Virtual Meetings
    Views
    2,839
    Comparisons
    1,073
    Reviews
    23
    Average Words per Review
    332
    Rating
    7.7
    Comparisons
    Also Known As
    Skype for Business Plan 1, Skype for Business Plan 2, Lync Server
    Learn More
    Overview

    GoToMeeting web conferencing software makes it simple and cost-effective to collaborate online with colleagues and customers. Best of all, meeting participants can share their webcams in high definition, so you can enjoy more personal interactions _ without needing a complicated setup.

    Skype for Business offers features including presence, IM, voice and video calls, online meetings, conferencing, and telephony solutions that support enterprise-level collaboration requirements. Skype for Business Record meetings, share your screen, and annotate PowerPoint for real-time collaboration with up to 250 people and use whiteboard, polls, Q&A, and built-in IM during your business meetings to make them more productive. Skype for Business provides new client experience, Skype for Business Server provides several new features to improve manageability of on-premises servers and hybrid solutions. Skype for Business also supports the Lync client experience so that you can choose a phased upgrade approach to the new client experience for users. Skype for Business is also an integral part of Microsoft Office 365, providing PSTN Conferencing, Cloud PBX, PSTN Calling, and Skype Meeting Broadcast capabilities to Office 365 users.
    Sample Customers
    AAPT, ACD Groupe, Addison Fire, Avigilon Corporation, Basic Industries Ltd., Bitdefender, Branson School Online, Budd Van Lines, Business Fitness, Business Wire
    EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.
    Top Industries
    REVIEWERS
    Computer Software Company20%
    Financial Services Firm20%
    Comms Service Provider13%
    Legal Firm7%
    VISITORS READING REVIEWS
    University22%
    Financial Services Firm13%
    Educational Organization12%
    Computer Software Company11%
    REVIEWERS
    Computer Software Company25%
    Financial Services Firm20%
    Comms Service Provider13%
    University8%
    VISITORS READING REVIEWS
    Educational Organization87%
    Computer Software Company2%
    Government2%
    Financial Services Firm2%
    Company Size
    REVIEWERS
    Small Business74%
    Midsize Enterprise9%
    Large Enterprise17%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise6%
    Large Enterprise64%
    REVIEWERS
    Small Business27%
    Midsize Enterprise27%
    Large Enterprise46%
    VISITORS READING REVIEWS
    Small Business4%
    Midsize Enterprise89%
    Large Enterprise8%
    Buyer's Guide
    GoToMeeting vs. Skype for Business
    March 2024
    Find out what your peers are saying about GoToMeeting vs. Skype for Business and other solutions. Updated: March 2024.
    768,857 professionals have used our research since 2012.

    GoToMeeting is ranked 10th in Virtual Meetings with 24 reviews while Skype for Business is ranked 4th in Virtual Meetings with 59 reviews. GoToMeeting is rated 7.8, while Skype for Business is rated 7.8. The top reviewer of GoToMeeting writes "It features low latency, which is crucial because everybody is using VPN to connect to their PCs at work". On the other hand, the top reviewer of Skype for Business writes "Reliable, useful for remote work, and great but isn't as robust as Microsoft Teams". GoToMeeting is most compared with TeamViewer, Adobe Connect, Zoom, BlueJeans Meetings and GoToWebinar, whereas Skype for Business is most compared with Webex, Zoom, TeamViewer, Cisco Meeting Server and HCL Connections. See our GoToMeeting vs. Skype for Business report.

    See our list of best Virtual Meetings vendors.

    We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.