Compare GoToMeeting vs. Zoom

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GoToMeeting Logo
2,556 views|1,889 comparisons
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Read 34 Zoom reviews.
13,114 views|9,791 comparisons
Most Helpful Review
Find out what your peers are saying about GoToMeeting vs. Zoom and other solutions. Updated: July 2021.
522,693 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The key advantage of GoToMeeting is the ability to use it without installing anything.""Even for somebody who does not have a lot of experience, they can easily use it.""It's cost-effective.""GoToMeeting is very handy. It's good software. I would definitely recommend it.""The most valuable feature is the dial-in capability.""The most important feature for me was the iPhone app.""Screenshare is the most valuable feature as well as the number of meeting participants possible in a meeting. It also has good quality.""I like GoToMeeting because it is lighter than other solutions, such as Webex."

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"One of the biggest features of Zoom is its stability.""The interface makes it simple to use.""Zoom is stable and easy to use.""It allows for both support and communication at the same time.""The most valuable feature is the remote desktop because sometimes we have to intervene and control the client's infrastructure.""It is very quick to get a meeting started.""Compared to any other platform, Zoom has been very stable for meetings and conference calls.""The most valuable feature is video conferencing."

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Cons
"The enrolment for a non-IT user should be easier. It should be simplified for non-IT users.""It is not so stable.""The newer user interface takes a bit longer to get used to.""In addition to the features it already has, I think GoToMeeting should also have additional features that are not present at the moment.""Manageability needs to be improved.""GoToMeeting is too slow, which is why we no longer use it.""The sound quality is good but the video quality needs improvement.""The interface is a little outdated and could be better."

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"In the future, I would like to see remote access control for other computers.""Having easier access to recorded meetings, being able to download them fast, and playing them back would be helpful.""When a lot of people join a meeting it is not possible to shrink the pictures and show them on a single screen.""When sharing a screen, it's only dedicated to one particular window, not multiple windows""I would like to be able to have multiple users open and collaborate on a document at the same time.""Technical support is in need of improvement.""I would like to see support for transferring files.""Zoom is an immature product that is not yet stable."

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Pricing and Cost Advice
"It is a little expensive although now, with the competition from Zoom and other products, they have lowered their prices and it is better.""GoToMeeting is a little bit expensive compared to other products."

More GoToMeeting Pricing and Cost Advice »

"There is a 40-minute time limit when you use the basic version, which is free.""In the basic version, there is a 40-minute time limit on group meetings.""Zoom is available with an open license that can support meetings of up to 40 minutes.""The cost of Zoom has led me to use WeChat, instead.""I have been using the free version of Zoom.""The price is $149 USD yearly.""We have an account but we are also using the free version.""There is a free version available with time limits."

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Questions from the Community
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Top Answer: Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating… more »
Top Answer: The grid view option is great, as you get to see everyone who is in the video conference at the same time.
Top Answer: I would like to see something like a virtual board or conference room where participants are seated around a virtual table, and pictures of them sitting on the chair or an avatar that the user can… more »
Ranking
4th
out of 59 in Virtual Meetings
Views
2,556
Comparisons
1,889
Reviews
12
Average Words per Review
434
Rating
8.1
2nd
out of 59 in Virtual Meetings
Views
13,114
Comparisons
9,791
Reviews
33
Average Words per Review
414
Rating
8.1
Popular Comparisons
Compared 19% of the time.
Compared 13% of the time.
Compared 11% of the time.
Compared 10% of the time.
Compared 1% of the time.
Learn More
Overview

GoToMeeting web conferencing software makes it simple and cost-effective to collaborate online with colleagues and customers. Best of all, meeting participants can share their webcams in high definition, so you can enjoy more personal interactions _ without needing a complicated setup.

Zoom helps businesses and organizations bring their teams together in a frictionless environment to get more done. Our easy, reliable cloud platform for video, phone, content sharing, and chat runs across mobile devices, desktops, telephones, and room systems. Message me to learn more about how Zoom can help your business or organization Visit zoom.com and follow @zoom_us.

Offer
Learn more about GoToMeeting
Learn more about Zoom
Sample Customers
AAPT, ACD Groupe, Addison Fire, Avigilon Corporation, Basic Industries Ltd., Bitdefender, Branson School Online, Budd Van Lines, Business Fitness, Business Wire
Fortinet, Veeva, Proofpoint, Box, Ticketmaster, Trend Micro, Caesars Entertainment, Santa Clara University, Pandora, Stanford Continuing Studies
Top Industries
REVIEWERS
Computer Software Company33%
Financial Services Firm22%
Legal Firm11%
Comms Service Provider11%
VISITORS READING REVIEWS
Comms Service Provider20%
Computer Software Company18%
Educational Organization9%
Non Profit8%
REVIEWERS
Financial Services Firm16%
Marketing Services Firm11%
Energy/Utilities Company11%
Government11%
VISITORS READING REVIEWS
Comms Service Provider23%
Computer Software Company19%
Government9%
Educational Organization8%
Company Size
REVIEWERS
Small Business80%
Midsize Enterprise13%
Large Enterprise7%
REVIEWERS
Small Business50%
Midsize Enterprise11%
Large Enterprise39%
Find out what your peers are saying about GoToMeeting vs. Zoom and other solutions. Updated: July 2021.
522,693 professionals have used our research since 2012.

GoToMeeting is ranked 4th in Virtual Meetings with 12 reviews while Zoom is ranked 2nd in Virtual Meetings with 34 reviews. GoToMeeting is rated 8.0, while Zoom is rated 8.0. The top reviewer of GoToMeeting writes "A straightforward setup with good stability and decent pricing". On the other hand, the top reviewer of Zoom writes "Very user friendly, easy to share screens, and lots of useful features". GoToMeeting is most compared with Skype for Business, TeamViewer, Webex, 3CX Live Chat and Office 365, whereas Zoom is most compared with TeamViewer, 3CX Live Chat, Adobe Connect, Webex and ON24 Platform. See our GoToMeeting vs. Zoom report.

See our list of best Virtual Meetings vendors.

We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.