We performed a comparison between GoToMeeting and Zoom based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's cost-effective."
"I think all the features are very useful, especially the rooms features and we present with screen sharing. Instead of organizing conferences, we are able to do that online. This has been saving us from spending on travel. From the beginning of this year, because of GoToMeeting, I have canceled I think three or four business trips."
"We like that this solution allows us to assign separate numbers to people without having to have a physical telephone system in place."
"Ease of setup and login by attendees. Facilitates sharing visually, and not just via audio."
"Even for somebody who does not have a lot of experience, they can easily use it."
"GoToMeeting's low latency is crucial because everybody is using VPN to connect to their PCs at work. The sound and video quality are solid, and the whiteboarding features were especially useful. The administrative side of it was fairly simple and intuitive to use."
"We don't have any link issues whether you use it to browser, or use it as a client. It worked perfectly fine for us."
"Reduced the need for physically commuting between offices."
"The sharing and recording, are the most valuable features of Zoom."
"I don't have any issues with the scalability of Zoom."
"It's got a simple, easy-to-understand user interface."
"It is very quick to get a meeting started."
"The ability to share graphics and visuals."
"The most valuable features of Zoom for enhanced team collaboration are its high video quality, comprehensive meeting features, and reliable performance."
"I rate Zoom as a seven out of ten. This is because it is much easier to use than Microsoft Teams."
"Zoom is quite easy to use and user-friendly."
"The solution could always be more secure."
"GoToMeeting breaks down a lot. We're not sure if it's breaking down, but we start getting very erratic community channels. I don't know if it's because of GoToMeeting or if we're not buying enough bandwidth. Maybe it is just the infrastructure that it's running on. I'm not quite sure."
"I would like to see better support for mobile devices."
"GoToMeeting is too slow, which is why we no longer use it."
"Manageability needs to be improved."
"The enrolment for a non-IT user should be easier. It should be simplified for non-IT users."
"The interface is a little outdated and could be better."
"The product itself doesn't stand out against other options on the market."
"I'd like for there to be more integrations possible in the future."
"When you join a meeting in Zoom, you may feel it is difficult to find some windows until you click a few buttons to help you eventually get to the window you want to see."
"The solution could improve by being more secure."
"Although I have not experienced this issue directly, I have heard that there are a lot of security issues with Zoom. Security is very important to us and I have read in the news, there have been a few security issues with them, which worries us in general. We have to update this solution to use it for business purposes soon. We have to check it with an independent security product to verify its safety."
"The other thing I would add is maybe noise reduction. That could be improved. Everyone nowadays is working from home, so sometimes we hear the dog and stuff like that."
"The solution lacks security."
"The video quality should be better. Sometimes when there are updates at the backend, Zoom won't respond properly during that time."
"The security needs to be improved."
GoToMeeting is ranked 10th in Virtual Meetings with 24 reviews while Zoom is ranked 1st in Virtual Meetings with 200 reviews. GoToMeeting is rated 7.8, while Zoom is rated 8.4. The top reviewer of GoToMeeting writes "It features low latency, which is crucial because everybody is using VPN to connect to their PCs at work". On the other hand, the top reviewer of Zoom writes "Easy to use and provides good video and sound quality". GoToMeeting is most compared with Skype for Business, TeamViewer, Adobe Connect, BlueJeans Meetings and GoToWebinar, whereas Zoom is most compared with Webex, Skype for Business, TeamViewer, Cisco TelePresence and Google Hangouts. See our GoToMeeting vs. Zoom report.
See our list of best Virtual Meetings vendors.
We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
