We performed a comparison between GoToMeeting and TeamViewer based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We don't have any link issues whether you use it to browser, or use it as a client. It worked perfectly fine for us."
"The solution worked well specifically for audio meetings."
"GoToMeeting is very handy. It's good software. I would definitely recommend it."
"Reduced the need for physically commuting between offices."
"I think all the features are very useful, especially the rooms features and we present with screen sharing. Instead of organizing conferences, we are able to do that online. This has been saving us from spending on travel. From the beginning of this year, because of GoToMeeting, I have canceled I think three or four business trips."
"The key advantage of GoToMeeting is the ability to use it without installing anything."
"Pricing is reasonable. It's not expensive. The pricing is one of the great selling points for the product."
"There is no lagging and the meeting interaction is seamless."
"The most valuable feature of TeamViewer is the ability to remote into another device."
"I am satisfied with TeamViewer, and its performance."
"The most valuable feature of TeamViewer is user-friendliness."
"TeamViewer has been one of the easiest, right off the bat products, that we have employed at the college. We have had no issues. It's been one of the easiest solutions to pick up."
"It's very beneficial and time effective on how we are able to provide quick support. We've quadrupled our effectiveness as an IT support because we have cut down all that unnecessary travel time, even between floors."
"The most valuable features of TeamViewer are the ability for administrators to lock the remote systems, simple connections, and easy login access."
"Ease of use was the number-one thing. It's an industry leader for ease of use, specifically on the client-side, which is the absolutely critical thing. If I want to connect to somebody, how easily can I — without seeing their computer — walk them through the steps to install it to a point where I can key in the code and help them resolve their situation?... TeamViewer is just a dead-solid, easy answer."
"This solution is straightforward to use."
"Sometimes we'll run into issues where firewall rules aren't set correctly and won't work."
"In the next release, I would for it to incorporate files more efficiently from one computer to another when we covert things and send them out. I'm not sure if it's capable of that."
"We would like some improvement in the speed of initiating this solution, as it is currently fairly slow."
"The newer user interface takes a bit longer to get used to."
"The product itself doesn't stand out against other options on the market."
"I don't know whether it is an issue or not but my boss was asking me if person one is in one room, and another person wanted to use another room at the same time, I don't know whether it is possible."
"The enrolment for a non-IT user should be easier. It should be simplified for non-IT users."
"The interface is a little outdated and could be better."
"The business interface is clunky and not well-documented."
"The file transfer functionality crashes sometimes."
"The stability of TeamViewer is good, but it could be better."
"The product can sometimes crash."
"I can use up to three computers, but sometimes I have four. So, it would be nice to have at least four computers."
"It's not the program itself that's an issue, but there is a need for some better documentation on how to use the web portal Management Console. That seems to be a bit lacking in directions, if you aren't paying attention and you don't know what to do. Better documentation would make it a little bit easier to set things up in different groups and share groups between people."
"TeamViewer is expensive, and you get a limited number of connections for your money."
"TeamViewer has a legacy and may not be using the latest UI trends."
GoToMeeting is ranked 10th in Virtual Meetings with 24 reviews while TeamViewer is ranked 3rd in Virtual Meetings with 84 reviews. GoToMeeting is rated 7.8, while TeamViewer is rated 8.6. The top reviewer of GoToMeeting writes "It features low latency, which is crucial because everybody is using VPN to connect to their PCs at work". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". GoToMeeting is most compared with Skype for Business, Adobe Connect, Zoom, BlueJeans Meetings and GoToWebinar, whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Parallels Access, ISL Online and LogMeIn Central. See our GoToMeeting vs. TeamViewer report.
See our list of best Virtual Meetings vendors.
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