GoToMeeting vs. TeamViewer Comparison

GoToMeeting

TeamViewer

GoToMeeting

Read 12 GoToMeeting reviews.

3,258 views|2,558 comparisons

TeamViewer

Read 15 TeamViewer reviews.

23,270 views|20,419 comparisons

Most Helpful Review

Use GoToMeeting? Share your opinion.

StephenDay

IT Director at a healthcare company

Researched GoToMeeting but chose TeamViewer: Convenient, easy to use, and can connect using the Internet

I have used it as a troubleshooting measure with remote people. With a quick glance at TeamViewer, we can say, "Hey, your machine is not reporting... Read more »

Free Report: GoToMeeting vs. TeamViewer

Find out what your peers are saying about GoToMeeting vs. TeamViewer and other solutions. Updated: January 2021.

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Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The key advantage of GoToMeeting is the ability to use it without installing anything.""Even for somebody who does not have a lot of experience, they can easily use it.""It's cost-effective.""GoToMeeting is very handy. It's good software. I would definitely recommend it.""The most valuable feature is the dial-in capability.""The most important feature for me was the iPhone app.""Screenshare is the most valuable feature as well as the number of meeting participants possible in a meeting. It also has good quality.""I like GoToMeeting because it is lighter than other solutions, such as Webex." More GoToMeeting Pros »	"It saves trips to customer sites, which saves time. I am able to get in there remotely and fix things.""The product and platform work well. That is why I have stay with them so long. The stability has typically been good.""TeamViewer allows us to do multiple controllers on a Host, which is great. We have a lot of Macs in our organization, and TeamViewer being cross-platform is a good thing.""TeamViewer has a lot of options for deploying the Hosts, where you can mass deploy them very easily, and you can pre-configure them.""It was worth the investment. You can do file transfers and video calls with it. You can do a lot of copy paste stuff. E.g., if I have a file and want to place it on somebody's machine, I can just copy it off of mine and paste it right on their machine. I don't have to put it in a Dropbox account and have them log into it to pull it off. I can do all that right through TeamViewer. When you're looking at the TeamViewer screen, you think you are working on your own machine.""There have been a couple of times with the handy remote access feature, where I have been asked for something at eight o'clock on a Thursday evening and it is on my desk machine, but I am driving back to my office. With TeamViewer, I can just stay at my home machine, connect to my work machine, and get the data needed without having to drive back across town.""Ease of use was the number-one thing. It's an industry leader for ease of use, specifically on the client-side, which is the absolutely critical thing. If I want to connect to somebody, how easily can I — without seeing their computer — walk them through the steps to install it to a point where I can key in the code and help them resolve their situation?... TeamViewer is just a dead-solid, easy answer.""It's pretty easy to use. Just key in an ID and password and connect. For meetings, just enter the meeting ID and connect." More TeamViewer Pros »
Cons
"The enrolment for a non-IT user should be easier. It should be simplified for non-IT users.""It is not so stable.""The newer user interface takes a bit longer to get used to.""In addition to the features it already has, I think GoToMeeting should also have additional features that are not present at the moment.""Manageability needs to be improved.""GoToMeeting is too slow, which is why we no longer use it.""The sound quality is good but the video quality needs improvement.""The interface is a little outdated and could be better." More GoToMeeting Cons »	"Support for mobile devices from Linux has been missing since the Native client was rolled out. This was a nice option, especially when trying to walk somebody who was struggling to understand something on their phone.""You can't configure multiple, unattended control passwords on the Mac. On the Mac, there's only one. On Windows, there are multiple unattended control passwords. I have people in different departments. My infrastructure people need to control a server and my developers may need to go into that same server. But I don't want them to have the same password... on the Mac, it can be done but it's extremely clunky and problematic.""If they could figure out a little better solution for the iOS stuff other than just a screen share, even though it's an Apple thing, and Apple doesn't like to give up control of their devices. If they ever got to that point, and I could manipulate an iPad or iPhone, that would be awesome. Since we have a bunch of iPad users who are struggling with doing different things, it would be nice to be able to just jump on and actually show them, "Here, do this, this, and this." Similar to what we do with the laptops, e.g. for training.""On occasion, when remote connection process can't connect to a machine, the error messages aren't always helpful to tell you why you can't connect, as the message doesn't help troubleshoot whether it is too slow, too much interference, etc. I usually have to run to another computer and figure out what is going on, then restart it. The diagnostics could be improved.""Every now and then you'll get a silent crash and you relaunch the application. But it happens no more than with anything else in the Windows environment.""If were to I put myself in the seat of a small business owner, I would prefer TeamViewer to be more of a pay-once-and-own-it solution, rather than paying via a subscription model (although I am using the free version). Only annual subscriptions are available. It makes paying for it the first time seem a little daunting.""Sometimes we'll have a device in the field, and I'll click on remote control and it says "Can't authenticate." I'll double click in a different part of the TeamViewer interface and it'll say "Can't authenticate." Then I'll do it a third time and it connects. It's possible that it's just bad luck. It's also very possible that it's some bug within TeamViewer...""It's not the program itself that's an issue, but there is a need for some better documentation on how to use the web portal Management Console. That seems to be a bit lacking in directions, if you aren't paying attention and you don't know what to do. Better documentation would make it a little bit easier to set things up in different groups and share groups between people." More TeamViewer Cons »

Pricing and Cost Advice

"It is a little expensive although now, with the competition from Zoom and other products, they have lowered their prices and it is better.""GoToMeeting is a little bit expensive compared to other products."

More GoToMeeting Pricing and Cost Advice »

"TeamViewer pricing is reasonable... The simultaneous controller licensing model of TeamViewer - compared to LogMeIn’s controlled Host licensing model - seems to benefit us so far. We’re currently saving about 30 percent on licensing cost... The savings from licensing have been eaten up by the soft costs involved in dealing with and working around TeamViewer’s deficiencies in allowing granular control by multiple controllers, and the issues with the various settings that are missing on the macOS Host.""The cost of the licenses depends on how you buy them. They just had a buy one get one free deal going, and they do that every once in a while. Where you buy one license, and they will give you the second one free, or you can try to get discounts. Most of our licenses that we have we tried to do something like that just to save some money.""It has probably saved us several thousands of dollars because we have quick access anywhere. We don't have to worry about finding people onsite or arranging conference calls. We also save time and money with it because we don't have to send somebody onsite to troubleshoot.""TeamViewer offers a free version to try. Download and give it a shot. See what it's like and if you like it, then buy the license for it.""...it will cost you $1,500 to $1,600 a year, but when I think of how much work I do through TeamViewer...""It does what I need it to do but I think it's expensive. It wasn't easy for me to get approval from the company to get it... It's costing us about $700 a year, per license.""TeamViewer is $600 or $700 per port per year...""The cost is in the thousands of dollars per year."

More TeamViewer Pricing and Cost Advice »

See Which Vendors Are Best For You Use our free recommendation engine to learn which Virtual Meetings solutions are best for your needs. See Recommendations 455,962 professionals have used our research since 2012.
Questions from the Community
What do you like most about GoToMeeting? Top Answer: There is no lagging and the meeting interaction is seamless. Read all 9 answers What is your experience regarding pricing and costs for GoToMeeting? Top Answer: GoToMeeting is a little bit expensive compared to other products. Read all 2 answers What needs improvement with GoToMeeting? Top Answer: I would like to see better support for mobile devices. The limit size of meetings should be increased from 10 people to 25. Integration with Google Docs would be a useful addition. Read all 8 answers	Ask a question Earn 20 points
Ranking
5th out of 59 in Virtual Meetings Views 3,258 Comparisons 2,558 Reviews 12 Average Words per Review 434 Rating 8.1	1st out of 59 in Virtual Meetings Views 23,270 Comparisons 20,419 Reviews 15 Average Words per Review 1,484 Rating 9.4
Popular Comparisons
Skype for Business vs. GoToMeeting Compared 32% of the time. Office 365 vs. GoToMeeting Compared 12% of the time. Webex vs. GoToMeeting Compared 10% of the time. 3CX vs. GoToMeeting Compared 7% of the time. OpenVoice vs. GoToMeeting Compared 7% of the time. See more GoToMeeting competitors » + Add more products to compare	Zoom vs. TeamViewer Compared 14% of the time. Microsoft Remote Desktop Services vs. TeamViewer Compared 12% of the time. GoToMyPC vs. TeamViewer Compared 10% of the time. Citrix Virtual Apps and Desktops vs. TeamViewer Compared 9% of the time. Webex vs. TeamViewer Compared 8% of the time. See more TeamViewer competitors » + Add more products to compare
Learn
LogMeIn	TeamViewer
Overview
GoToMeeting web conferencing software makes it simple and cost-effective to collaborate online with colleagues and customers. Best of all, meeting participants can share their webcams in high definition, so you can enjoy more personal interactions _ without needing a complicated setup.	TeamViewer lets you connect to any PC or server around the world within a few seconds. Remote control a partners PC as if you were sitting in front of it. Available in over 30 languages, TeamViewer is one of the world's most popular providers of remote control and online meeting software. airbackup, a powerful cloud-based backup solution, and ITbrain, a valuable remote monitoring and IT asset tracking solution, complement TeamViewer's product portfolio.
Offer
Learn more about GoToMeeting Learn More	Learn more about TeamViewer Learn More
Sample Customers
AAPT, ACD Groupe, Addison Fire, Avigilon Corporation, Basic Industries Ltd., Bitdefender, Branson School Online, Budd Van Lines, Business Fitness, Business Wire	Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross
Top Industries
REVIEWERS Computer Software Company33% Financial Services Firm22% Legal Firm11% Comms Service Provider11% VISITORS READING REVIEWS Computer Software Company19% Comms Service Provider16% Educational Organization10% Non Profit9%	REVIEWERS Healthcare Company13% University9% Non Profit9% Energy/Utilities Company9% VISITORS READING REVIEWS Computer Software Company22% Comms Service Provider21% Educational Organization6% Government6%
Company Size
REVIEWERS Small Business80% Midsize Enterprise13% Large Enterprise7%	REVIEWERS Small Business45% Midsize Enterprise30% Large Enterprise25%

Free Report: GoToMeeting vs. TeamViewer

Find out what your peers are saying about GoToMeeting vs. TeamViewer and other solutions. Updated: January 2021.

Download now

455,962 professionals have used our research since 2012.

GoToMeeting is ranked 5th in Virtual Meetings with 12 reviews while TeamViewer is ranked 1st in Virtual Meetings with 15 reviews. GoToMeeting is rated 8.0, while TeamViewer is rated 9.4. The top reviewer of GoToMeeting writes "A straightforward setup with good stability and decent pricing". On the other hand, the top reviewer of TeamViewer writes "Allows us to access our devices on somebody else's network under their supervision, allaying security concerns". GoToMeeting is most compared with Skype for Business, Office 365, Webex, 3CX and OpenVoice, whereas TeamViewer is most compared with Zoom, Microsoft Remote Desktop Services, GoToMyPC, Citrix Virtual Apps and Desktops and Webex. See our GoToMeeting vs. TeamViewer report.

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We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.

Compare GoToMeeting vs. TeamViewer