GoToMeeting Competitors and Alternatives
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Read reviews of GoToMeeting competitors and alternatives
Feb 05 2017
What is most valuable?
I think that the main tools, after file management, are Activities, Community and online documentation management with IBM DOC (embedded in the system). There are many other services such as Blog, Wiki, Forum, Survey, Chat and Conference,... more»How has it helped my organization?
All files managed by my team are generated directly in Connections, initially as personal files but shared with each other. Ultimately, files are moved into the community for reference and so shared with all members of the team. All technical... more»What needs improvement?
The improvement's are could be more flexibility to manage files and to have a sync file area more intuitive and which respects the characteristics of other similar solutions. That feature should be also only for personal files.1 comment
Microsoft
Feb 27 2018
What do you think of Lync Server?
Disclaimer: the new version of Lync Server 2013, Skype for Business (SfB) Server 2015, has been released a few weeks ago. Licensing model is the same you had for Lync Server, with companies paying only Front End servers (i.e. the ones hosting user accounts and the core services for your infrastructure). SfB contains some new features, including support for Back End availability based on AlwaysOn groups. I will write a dedicated post asap. The costs related to Microsoft Lync are something that I have talked about more than once but this is the first time I try to summarize information in a single document. I will limit my reflections to on-premises organizations, because as I am writing, Lync Online has no serious support for Enterprise Voice (i.e. VOIP) and this...
TeamViewer
Real User
Associate General Counsel at a energy/utilities company with 1,001-5,000 employees
Jan 23 2018
What is most valuable?
The ease in which it operates. I have been able to get complete computer novices in different time zones to download and install the program with ease so that I could troubleshoot their computer issues.How has it helped my organization?
Before TeamViewer, our remote personnel had to rely on taped video training, but now they get one-on-one training as I walk them through things on their computers.What needs improvement?
Only the paid version allows for file transfer. Also, it is annoying that I have to upgrade every time they release a new version because I can't use an older version to access a new one even if my version is paid and their version is a trial.Microsoft
Mar 13 2017
What do you think of Skype for Business?
Enterprise voice in the cloud I've used Skype Business (name change from Lync) in two companies. In one of them I was introduced to it as, "problematic." Now, having used it for months, multiple times a day for video, voice and chat, I never had a problem with it. Voice calls - great quality if it was with someone in the same building or half way across the globe. No fuzzing or dropping. Video calls - same. Great quality. No big drain on the computer so I could do other things. Again, good quality for the same building or globally. Chat - what to say here apart from, it worked. Chat is a nice feature if you want to keep a history of messages. (source: Skype.com) Meetings - we managed to get +10 people, all from various locations, on different systems, using...
Cisco
Real User
Senior Network Engineer at a tech services company with 1,001-5,000 employees
Apr 01 2017
What is most valuable?
WebEx Integration to Outlook helps our users to schedule audio conference meetings with a push of a button. It is easy to use. This product enables scheduling of the audio bridge with random conference codes.How has it helped my organization?
I don’t have an example to share. This is basically a cost avoidance solution at this time. In the future it may change the way the organization functions which we support, as soon as they drive more adoption of video and web collaboration... more»What needs improvement?
CWMS on-premises solution does not integrate either with CMR nor with Jabber as of yet. There is no video integration with other Cisco endpoints such as DX80, DX650, or the new Cisco IP Phones 8845 or 8865 video phones. These are the areas... more»
ConnectWise
Sep 01 2016
What is most valuable?
The following features of this product are the most valuable to me: * Persistent access * Remote access * Ease of end-user installation sessionHow has it helped my organization?
We use it for help desk and server monitoring.What needs improvement?
I would like to see a full-blown fat client/desktop application. LogMeIn has a desktop client which makes it much more convenient to access my computer list and create ad-hoc sessions rather than navigate to a web page and login. I would like... more»BUYER'S GUIDE
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