GoToMeeting Competitors and Alternatives

Read reviews of GoToMeeting competitors and alternatives
Real User
Network Build Leader at a manufacturing company with 10,001+ employees
Nov 03 2017

What do you think of WebEx?

Valuable Features Using it anywhere on any devices. • Improvements to My Organization Having the quickest meetings ever. • Room for Improvement Overall collaborations. • Use of Solution I have used it for one year. • Deployment Issues No issues. • Stability Issues No issues. • Scalability Issues No issues. • Customer Service and Technical Support Customer Service: A 10 out of 10. Technical Support: A 10 out of 10. • Previous Solutions Jabber. It was less flexible, which is why we switched. • Initial Setup The initial setup was easy and quick. • Implementation Team It was implemented through a vendor team. I would give them a 10 out of 10. • ROI Not applicable. • Pricing, Setup Cost and Licensing Not applicable.
Real User
Engineering Aide at a government with 1,001-5,000 employees
Mar 22 2017

What is most valuable?

I only use TeamViewer for troubleshooting methods when the students or staff members are unable to come to the IT desk. * The most important aspect of the software is remote access * Helps alleviate confusion with directions over the phone *... more»

How has it helped my organization?

This software is a lifesaver for distant and commuter students who cannot physically be on campus. As a school's main IT support center, we use this software constantly. Many students keep the program on their desktops so it is easy to... more»

What needs improvement?

Unfortunately, the software is hit or miss when it comes to iOS devices, especially Macs. It seems that the new updates may have included better iOS supported drivers. However, when we used the software, it only worked a handful of times.
Unified Messaging Consultant at a engineering company with 10,001+ employees
Nov 22 2017

What do you think of Skype for Business?

Valuable Features IM Audio/video Federation Public telephony RGS  The public telephony feature reduces hard phone costs and RGS is like a call centre feature. • Improvements to My Organization Reduced the capital cost on the hard phone. • Room for Improvement End user enhancement: There are few codes in the back-end from the vendor which need to improve, be enhanced, like application sharing for remote party to access the machine, and can be easily accessed by tools, such as CAD design. This is one of the examples. • Use of Solution Nine years starting from its 2005 version. • Stability Issues There have been a few issues working with vendor. • Customer Service and Technical Support An eight out of 10. • Previous Solutions No. • Initial Setup It...

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