GoToMeeting Alternatives and Competitors

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Read reviews of GoToMeeting alternatives and competitors

StephenDay
IT Director at a healthcare company with 51-200 employees
Real User
Top 20
Jan 20, 2020
Convenient, easy to use, and can connect using the Internet

What is our primary use case?

The use case is mainly PC and laptop support for our internal staff, where TeamViewer is distributed locally through Group Policy. Occasionally, we will use it to assist clients having trouble with our services, and in those cases, we will send them a customized linked invitation through TeamViewer.

Pros and Cons

  • "It's very beneficial and time effective on how we are able to provide quick support. We've quadrupled our effectiveness as an IT support because we have cut down all that unnecessary travel time, even between floors."
  • "Some of the additional features, like the meeting stuff, is making it too cluttered."

What other advice do I have?

Originally, the initial knee jerk reaction is if there is trouble, you run over there to help. That was almost an expectation of the users too. You have to change the culture a little. Once you have the hang of it, you realize how much more quickly and effective you are in providing support than the way you used to do it. Breaking old habits to become more effective was something that many of us had to learn in the very beginning because we were not used to being remote. Now, it's still personal, but in a different way. Set up your platforms where you have it all deployed completely, so people…
itnetwor714924
IT Technical III - IT Security at a energy/utilities company with 1,001-5,000 employees
Real User
Jun 15, 2020
Easy to install and use, and the remote control features are helpful

What is our primary use case?

I use Webex for having meetings in the cloud. For example, sometimes I use it for technical reviews with my team, and sometimes, I used it for education.

Pros and Cons

  • "Webex is easy to use, even for people who are just learning it."
  • "This solution would be much better if we could install an endpoint and have centralized management."

What other advice do I have?

My advice is simply that if this product fits the requirements then people should just start using it. It is very easy to use and can't be complicated, even for non-professional users. I would rate this solution an eight out of ten.
Roni Wijaya
Infrastructure Operations Manager at Artajasa Pembayaran Elektronis
Real User
Top 5
Apr 4, 2020
Compared to GoToMeeting Google Duo, Google Hangouts, and TeamViewer, I find that Zoom is generally more stable, easier to use and has more features

What is our primary use case?

We use this solution for video conferencing.

Pros and Cons

  • "Zoom is stable and easy to use."
  • "When a lot of people join a meeting it is not possible to shrink the pictures and show them on a single screen."

What other advice do I have?

My advice to anybody who is considering this solution is to try the basic version for free. I highly recommend it. I would rate this solution a nine out of ten.
reviewer1280004
Manager, Quality and Process Excellence at a tech services company with 10,001+ employees
Consultant
Apr 16, 2020
A stable solution with good support for working from home

What is our primary use case?

We use Skype for all of our video conference purposes.

Pros and Cons

  • "The most valuable feature is stability."
  • "We have had trouble with scalability when trying to host large meetings."

What other advice do I have?

I would rate this solution a nine out of ten.
reviewer1313376
Telecom Engineer at a tech services company with 501-1,000 employees
Real User
Top 5Leaderboard
May 1, 2020
Easy to use with a simple, browser-based interface

What is our primary use case?

We use this solution for some of our online meetings and webinars.

Pros and Cons

  • "The interface is browser-based and simple, which is an advantage over other solutions."
  • "GoToWebinar would be improved with the inclusion of support for video endpoints."

What other advice do I have?

Overall, this is a good product that is simple to use but I would rather use Webex for video conferencing. I would rate this solution a nine out of ten.
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